Q&A(26)
Q: Is this a boys bike, girls bike or gender nuetral bike ?
A: Hi Vic, The Astrid model is classified as a girls bike. Thanks, Jennifer
submitted bySchwinnCustomerSupport - 5 years agoBrand expertA: Hi, This bike is gender neutral. Thanks
submitted bySchwinn - 5 years agoA: gender neutral not very girly
submitted bysmiley - 2 years ago
Q: Does this bike comes with a stand?
A: Hi Priya, Yes, the Schwinn Astrid does come with a kickstand. Thanks, Jennifer
submitted bySchwinnCustomerSupport - 5 years agoBrand expertA: Hi- This bike does come with a kickstand. Thanks!
submitted bySchwinn - 5 years ago
Q: Does this have brakes that operate via the pedals or just the handbrakes?
A: Hi Bo, This bike has both rear coaster brake with front and rear hand brakes for intuitive stopping. Thanks
submitted bySchwinn - 5 years agoA: Hi Bo, The Schwinn Astrid does have both hand brakes and a pedal (coaster) brake. Thanks, Jennifer
submitted bySchwinnCustomerSupport - 5 years agoBrand expert
Q: Does this bike come assembled?
A: Hello JAMSL! Our bikes are shipped to your home 90% assembled. The parts that need to be attached are the front wheel, the pedals, and the handlebars. Happy riding!
submitted bySchwinnCustomerSupport - 4 years agoBrand expertA: Hi JAMSL, the bike will ship partially assembled. The assembly includes installing the handlebars, seat, pedals, and front wheels. You'll also want to make sure to check your initial brake adjustments. All of these steps are outlined in the included owner's manual. Should you get hung up on the brake adjustments you can find helpful videos online to walk you through process. Thanks, Jen
submitted bySchwinnCustomerSupport - 6 years ago
Q: I bought this bike last summer. The brake handle on the left side fell off. We are missing a bolt it looks like. Any suggestions?? Is this common?
A: Hi, thank you for sharing your feedback. We’re sorry to hear about your experience and would love to learn more so we can help. Text us 866-450-0414 or call 800-626-2811. Looking forward to hearing from you!
submitted bySchwinnCustomerSupport - 4 months agoBrand expert
Q: What are the dimensions of the bike seat?
A: Hi Jessica. Unfortunately, we will not have dimensions for the saddle. Sorry for the disappointing news!
submitted bySchwinnCustomerSupport - 4 months agoBrand expert
Q: What tires should I use to replace a flat?
A: Hi, that's a great question. This Iris is manufacture with 20" x 1.95", wire bead tires. Most of our bikes original service parts can be purchased over the phone with our Consumer Care team. Call 800-626-2811 with your model number/ date code if you'd like to place a purchase order for parts. Looking forward to hearing from you!
submitted bySchwinnCustomerSupport - 6 months agoBrand expert
Q: Are the handlebars adjustable??? I don't want a mountain bike
A: Hi. Unfortunately, the handlebars are not adjustable. Thanks!
submitted bySchwinnCustomerSupport - 6 months agoBrand expert
Q: A you add training wheels to this bike?
A: Hi! Thanks for reaching out. Most of our 2024 produced 20" bikes are compatible with training wheels. For further information regarding the manufacturing date of your model and training wheel compatibilities, text us 866-450-0414 or call 800-626-2811. We're happy to help.
submitted bySchwinnCustomerSupport - 9 months agoBrand expert
Q: Is bike assembled I sure hope so
A: Hi Lisa, that's a great question. Generally, our bikes come shipped from the store pre-assembled. Some assembly and tools are required. Occasionally, your local retailer may have the product on the floor in-store. We recommend checking with them directly for possible assembly options. Best regards,
submitted bySchwinnCustomerSupport - 1 year agoBrand expert