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Q&A(26)

Q: Is this a boys bike, girls bike or gender nuetral bike ?

submitted by Vic - 5 years ago
  • A: Hi, This bike is gender neutral. Thanks

    submitted bySchwinn - 5 years ago
  • A: Hi Vic, The Astrid model is classified as a girls bike. Thanks, Jennifer

    submitted bySchwinnCustomerSupport - 5 years ago
    Brand expert
  • A: gender neutral not very girly

    submitted bysmiley - 2 years ago

Q: Does this bike comes with a stand?

submitted by Priya - 5 years ago
  • A: Hi- This bike does come with a kickstand. Thanks!

    submitted bySchwinn - 5 years ago
  • A: Hi Priya, Yes, the Schwinn Astrid does come with a kickstand. Thanks, Jennifer

    submitted bySchwinnCustomerSupport - 5 years ago
    Brand expert

Q: Does this have brakes that operate via the pedals or just the handbrakes?

submitted by Bo - 5 years ago
  • A: Hi Bo, The Schwinn Astrid does have both hand brakes and a pedal (coaster) brake. Thanks, Jennifer

    submitted bySchwinnCustomerSupport - 5 years ago
    Brand expert
  • A: Hi Bo, This bike has both rear coaster brake with front and rear hand brakes for intuitive stopping. Thanks

    submitted bySchwinn - 5 years ago

Q: Does this bike come assembled?

submitted by JAMSL - 6 years ago
  • A: Hi JAMSL, the bike will ship partially assembled. The assembly includes installing the handlebars, seat, pedals, and front wheels. You'll also want to make sure to check your initial brake adjustments. All of these steps are outlined in the included owner's manual. Should you get hung up on the brake adjustments you can find helpful videos online to walk you through process. Thanks, Jen

    submitted bySchwinnCustomerSupport - 6 years ago
  • A: Hello JAMSL! Our bikes are shipped to your home 90% assembled. The parts that need to be attached are the front wheel, the pedals, and the handlebars. Happy riding!

    submitted bySchwinnCustomerSupport - 4 years ago
    Brand expert

Q: I bought this bike last summer. The brake handle on the left side fell off. We are missing a bolt it looks like. Any suggestions?? Is this common?

submitted by Ikl - 3 months ago
  • A: Hi, thank you for sharing your feedback. We’re sorry to hear about your experience and would love to learn more so we can help. Text us 866-450-0414 or call 800-626-2811. Looking forward to hearing from you!

    submitted bySchwinnCustomerSupport - 3 months ago
    Brand expert

Q: What are the dimensions of the bike seat?

submitted by Jessica - 3 months ago
  • A: Hi Jessica. Unfortunately, we will not have dimensions for the saddle. Sorry for the disappointing news!

    submitted bySchwinnCustomerSupport - 3 months ago
    Brand expert

Q: What tires should I use to replace a flat?

submitted by SR - 5 months ago
  • A: Hi, that's a great question. This Iris is manufacture with 20" x 1.95", wire bead tires. Most of our bikes original service parts can be purchased over the phone with our Consumer Care team. Call 800-626-2811 with your model number/ date code if you'd like to place a purchase order for parts. Looking forward to hearing from you!

    submitted bySchwinnCustomerSupport - 5 months ago
    Brand expert

Q: Are the handlebars adjustable??? I don't want a mountain bike

submitted by Kfarrow - 6 months ago
  • A: Hi. Unfortunately, the handlebars are not adjustable. Thanks!

    submitted bySchwinnCustomerSupport - 6 months ago
    Brand expert

Q: A you add training wheels to this bike?

submitted by Liz - 9 months ago
  • A: Hi! Thanks for reaching out. Most of our 2024 produced 20" bikes are compatible with training wheels. For further information regarding the manufacturing date of your model and training wheel compatibilities, text us 866-450-0414 or call 800-626-2811. We're happy to help.

    submitted bySchwinnCustomerSupport - 9 months ago
    Brand expert

Q: Is bike assembled I sure hope so

submitted by Lisa - 1 year ago
  • A: Hi Lisa, that's a great question. Generally, our bikes come shipped from the store pre-assembled. Some assembly and tools are required. Occasionally, your local retailer may have the product on the floor in-store. We recommend checking with them directly for possible assembly options. Best regards,

    submitted bySchwinnCustomerSupport - 1 year ago
    Brand expert

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