Secret Clinical Strength Invisible Solid Antiperspirant and Deodorant for Women, Stress Response, Twin Pack 1.6 oz each, 3.2oz Total

Thank you for your loyalty and sharing feedback on our Secret Clinical Strength Invisible Solid Antiperspirant Deodorant in the Stress Response. We're sorry to hear that the product is no longer working for you. There hasn't been any recent or drastic changes that would affect the performance of the product. This is truly unexpected and we'll be sure that our Quality Assurance Team hears about your comments. We understand that this can be very frustrating but if you're willing to give it another chance, we recommend applying the product at night so that it can start working before your sweating increases once you become active for the day. You may already know this but the level of protection depends on your body chemistry and can be affected by diet, activity level, or stress. We'd like to get more information regarding your experience so please give us a call at (800) 964-1947 or message us through our Contact Us Page.

We want to thank you for sharing this information pertaining to our Secret Clinical Strength Stress Response Antiperspirant and Deodorant in the Invisible Solid. We are deeply sorry that you've developed chemical like burns under your armpits and that you have these bruised spots that are darker than the areas around them. We also want to apologize for the burning and itching that you experienced as well. There weren't any recent formula changes and we can understand how frustrating something like this can be. We want to ensure your comments get the attention they deserve so we’d like to collect some additional information from you. Be assured that the information you provide will be shared with both my Safety Team and the rest of my Secret Team. Safety is our top priority and all our products are thoroughly evaluated to be safe when used as directed. We do recommend discontinuing the use of the product if you haven't already but please keep it on hand in event that we may need to retrieve it. We'd appreciate it if you please reach out to us at (800) 723-9569 or message us through our Contact Us Page so that we can further assist you.

Thank you for sharing your feedback on our Secret Clinical Strength Invisible Antiperspirant Deodorant. We're sorry that you're not satisfied with the design of our product and don't think it's worth the price. When we're designing our products, we do extensive research and consumer testing to create features that we think you'd love. We understand that preferences can vary from person to person, though, so we really appreciate you taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments with the rest of our Secret Team. With that being said, we do leave a bit of empty space in each canister so that the product doesn't spill out while it's moving through the production line. We value your loyalty to our products and would love to assist you further. Please just give us a call at (800) 964-1947 or message us through our Contact Us Page.

Thank you for sharing this information about your encounter with our secret Clinical Strength Stress Response. We’re very sorry to read that you experienced your skin being itchy and burning. We understand how upsetting something like this can be. If you have not already, we recommend discontinuing use of the antiperspirant deodorant. Because we want to ensure your comments get the attention they deserve, we’d like to collect some additional information. I will also share the details you provide with both my Safety Team and the rest of my Secret Team. Please give us a call at your earliest convenience at (800) 964-1947 or send an email through our Contact Us page.

Thank you for sharing this information. We’re very sorry about your experience with our Secret Clinical Strength Stress Response. We understand how upsetting something like this can be. Because we want to ensure your comments get the attention they deserve, we’d like to collect some additional information. Please give us a call at 800-964-1947

Hi Secret, Thank you for taking the time to reach out to us at Secret. I'm so sorry our Secret Clinical Strength Stress Response antiperspirant left you smelling like body odor]. This is not the experience we want you to have, and we appreciate your bringing it to our attention. Please be assured I'm sharing this report with the rest of our team. If you could Private message us, so we can collect you contact information for reimbursement.

Thank you for taking the time to reach out. I know how upsetting this must be, especially since dry underarms are at the heart of all we do! I’m glad you let us know. If you aren’t already, try applying the product at night, so it can start working before sweating increases once you become active for the day. When you apply it, the perspiration in the underarm grabs and dissolves the particles, pulling them into the pores just below the surface of the skin. These superficial plugs set during the night while your sweating mechanism is slower and protects you the whole next day, even if you bathe or shower the next morning. Also, it can take your body up to two weeks to adjust to a new antiperspirant before you get the best wetness protection.