Q&A(6)
Q: Are your products non-GMO? If not, when will they be?
Q: After using some of the pouch, do I store the rest in the fridge? For how long is it good?
A: Hi there, Our pouches can be stored and served at room temperature. If your little one doesn't finish a pouch in one sitting, you can put it in the refrigerator, but we recommend to use it within 24 hours or you can empty the contents into a freezer safe dish or ice cube tray to use within 30 days for the best quality. Feel free to reach out to our team at Contact@myserenitykids.com if you have any additional questions. We are happy to help!
submitted bySerenity Kids - 1 month agoBrand expert
Q: Can I pour this out and heat it up?
A: Yes, you can warm the pouch. Place the pouch in warm water to warm up or pour the puree into a small saucepan and heat on low, stirring constantly to prevent burning. Always check the temperature before serving to make sure it’s not too hot. You can also email us at contact@myserenitykids.com or visit our blog on our website for more tips!
submitted bySerenity Kids - 2 months agoBrand expert
Q: Has the chicken recipe recently changed? I don’t remember there being peas in this pouch
A: Thanks for reaching out! The only change we’ve made to this recipe was switching from avocado oil to organic olive oil. The recipe still features Organic Peas, Organic Carrots, Organic Free-Range Chicken, and Water, delivering the same great balance of protein and veggies. If you have any other questions, feel free to reach out to our team at contact@myserenitykids.com—we’re always here to help!
submitted bySerenity Kids - 6 months agoBrand expert
Q: Can I give my 5 month old baby these pouches?
A: We recommend waiting until your baby is at least six months old, though your doctor may suggest starting earlier. Be sure to consult with your child’s healthcare provider for personalized advice. We also have some great information on our blog, https://myserenitykids.com/blogs/news! If you have any other questions, feel free to reach out to us at contact@myserenitykids.com—we’re happy to help!
submitted bySerenity Kids - 7 months agoBrand expert
Q: What is the shelf life is this product?
A: Thanks for reaching out! Unopened pouches can be consumed up to 18 months from the date of manufacture. You can find the best by date on the back of the pouch under the nutrition facts panel. If you have any other questions, feel free to reach out to us at contact@myserenitykids.com—we’re happy to help!
submitted bySerenity Kids - 7 months agoBrand expert
Q: Why does your written description differ from the info on the product? The product states Olive Oil...written description says Avacado. Big difference..which is correct?
A: Hi there! The chicken is now made with olive oil we have discontinued using avocado in all of our pouches. I have contacted our sales team to see if we can get that corrected.
submitted bySerenity Kids - 1 year agoBrand expert
Q: how much should i give to a 6 months old? (tea spoon size)
A: Such a great question! What types and quantities of any food a child should eat depends on many factors including that child’s age, weight, general health, and dietary needs, as well as parents’ preferences. If you have questions about the consumption of products that might be appropriate for your child, we like to recommend that you speak with your child's pediatrician or other healthcare professional, who can help you make a decision that is best for you and your family.
submitted bySerenity Kids - 2 years agoBrand expert
Q: What's the proper room temperature for these unopened products?
A: Hi Andy! Our unopened products can be stored at room temperature.
submitted bySerenity Kids - 3 years agoBrand expert