Q&A(15)
Q: How tall/size of a male can fit in this?
A: The recommended maximum weight and height for this product are 250 lbs and 6'5". Thank you
submitted byMS Customer Service - 7 months agoBrand expertA: The recommended maximum weight and height for this product are 250 lbs and 6'5". Thank you
submitted byMatt @ Merchsource - 7 months agoBrand expert
Q: Where are you supposed to get the ice? How much should you add?
A: Duh, it comes with the ice!
submitted byDoofus - 7 months agoA: Ice can be found at most grocery and convenience stores. The amount of ice used will vary depending on user preference and the temperature of the environment and water used to fill the tub. 10 – 20 pounds of ice can be sufficient in cooling the water to around 50-60°F, but this depends on the ambient temperature of the room and water. Thank you
submitted byMS Customer Service - 7 months agoBrand expert
Q: Can I attach a chiller to this?
A: If you can place the hoses directly into the water, then this should work for you. Some chillers require 2 valves to connect to, and this only has 1 on the bottom so it will depend on the type of chiller you have. Thank you
submitted byMS Customer Service - 12 days agoBrand expert
Q: I’m a soccer player and I been wanting to buy an ice bath, is this product good for me?
A: Hello - Thank you for asking. This ice bath is great for athletes and their sore muscles. If you have any additional questions or concerns, please connect with our team directly at 1-800-374-2744 or fill out a form at https://mscustomercare.com/.
submitted byMS Customer Service - 2 months agoBrand expert
Q: I've been using my cold plunge for a couple months 2-3 days per week. It is outside. How often should I change the water?
A: The frequency of changing the water in your ice bath depends on several factors, including user cleanliness before entering, exposure to outdoor elements, and whether the tub is covered when not in use. To maintain hygiene, we recommend monitoring water clarity and odor and refreshing the water as needed.
submitted byMS Customer Service - 4 months agoBrand expert
Q: What size fitting is the drain valve?
A: The drain valve is ½ inch. Thank you
submitted byMS Customer Service - 5 months agoBrand expert
Q: Can this fit in a basement standup shower
A: The ice bath measures 31.5” x 29.5”. We recommend measuring your shower floor to ensure it can fully fit and sit flat. Thank you
submitted byMS Customer Service - 7 months agoBrand expert
Q: Is this fsa/hsa eligible?
A: No, this is not currently eligible for FSA/HSA. Thank you
submitted byMS Customer Service - 7 months agoBrand expert
Q: How easy is it to clean?
A: Yes, the ice bath is easy to clean. It requires simple maintenance steps such as using mild soap and water, rinsing, and wiping it dry with a soft cloth. The easy-to-use drain valve and hose make emptying and cleaning straightforward. To prevent buildup, regular cleaning is recommended based on usage, water quality, and hygiene practices. Abrasive cleaners or high-powered hoses are not needed, ensuring the cleaning process remains hassle-free.
submitted byMS Customer Service - 7 months agoBrand expert
Q: Can this be put outdoors in the winter in Minnesota?
A: When storing the ice bath, we recommend avoiding sharp objects, extreme temperatures, and direct sunlight for longevity. Thank you
submitted byMS Customer Service - 7 months agoBrand expert