Q&A(9)
Q: Will this be too oily for thin Caucasian hair?
A: Thanks for writing in - our SheaMoisture Mango & Carrot Kids Extra-Nourishing Conditioner is suitable for all types of hair. We recommend trying it out on a small area first to see how it will take to the hair and then proceed from there.
submitted bySheaMoisture - 3 years agoBrand expertA: Hello CC! The SheaMoisture Mango & Carrot Kids Extra-Nourishing Conditioner is designed for all hair types!
submitted byTarget Beauty Consulting - 3 years agoBrand expert
Q: Does it have any sesame oil? My child is allergic to sesame and peanut, would it be safe for her to use?
A: Thanks for reaching out - We do not operate allergen free manufacturing sites, although we do have Allergen Management Programs in all our facilities. The intent of these programs is to avoid unintentional cross contamination of allergens between products. Even though we take these extra precautions, there is no guarantee that our products are allergen free. Our product labels adhere to the [Health Canada's OR FDA's] regulations regarding declaration of ingredients and allergens. As ingredients are subject to change, we suggest that you always read ingredient declaration for the most up to date allergen information. You can also learn more about our products and their ingredients by visiting https://www.unileverusa.com/brands/smartlabel/. If there are any ingredients that are of concern, we recommend not using the product.
submitted bySheaMoisture - 3 years agoBrand expertA: Hello CC! The SheaMoisture Mango & Carrot Kids Extra-Nourishing Conditioner does not contain any sesame oil or peanut. You can see the ingredients under "Label Info" below the product, we hope this helps!
submitted byTarget Beauty Consulting - 3 years agoBrand expert
Q: Is this safe to use on an infants (6 months) hair?
A: Thanks for reaching out and for your interest in our Mango & Carrot Kids Extra-Nourishing Conditioner. We would recommend our SheaMoisture Kid products for children ages 4-12. We hope this helps!
submitted bySheaMoisture - 1 year agoBrand expert
Q: My bottle had a very thick, lotion consistency. Was hard to pump and once on did not glide on my hair at all. It was like putting actual body lotion on my hair. I had to rinse out with the shampoo. Did i just maybe get a bad batch?
A: We appreciate your feedback. We're sorry to hear about your disappointing experience with this product. We would love to speak with you further regarding your concerns and invite you to reach out to us at support@SheaMoisture.com.
submitted bySheaMoisture - 5 years agoBrand expert
Q: Can I use the kids products for my 6 year old or should i just get regular?
A: Thank you for taking the time to write us! We offer a wide range of products for all hair types and ages. We would love to speak with you more - please feel free to reach out to support@sheamoisture.com so we can assist further.
submitted bySheaMoisture - 5 years agoBrand expert
Q: Can this be used to help get rid for cradle cap or which product do you suggest?
A: For cradle cap, we recommend our Raw Shea Baby Oil Rub.
submitted bySheaMoisture - 7 years agoBrand expert
Q: Is this “no more tears”?
A: We do not make a Tear-Free claim in our products at this time. However, our products do not contain any synthetic ingredients, such as synthetic alkyl polyethoxylates and/or alkyl phenol polyethoxylates, which can be common in tear-free shampoos. Our products are formulated to be gentle on baby’s delicate skin, using natural, certified organic and ethically sourced ingredients that soften and smooth with scents specially created to soothe and calm baby. SheaMoisture collections do not contain any parabens, sulfates, phthalates, paraffin, formaldehyde, miner oil, petroleum, DEA, silicone, synthetic fragrance or artificial color. We use a derivative of coconut oil to lather on baby’s delicate skin. When using this product, a slight head tilt back should help to keep these products out of their eyes.
submitted bySheaMoisture - 7 years agoBrand expert
Q: Is this a leave in conditioner?
A: No but I leave my little ones hair in twists with the conditioner in it and rinse it out while in the twists. That way I rinsed it out mostly but still kept some of the slip it provides. Because of that simple step, styling is a breeze for me and my toddler who has A TON of hair! Hope that helps.
submitted byMotherOfAPrince - 7 years ago
Q: Is this a leave-in condition?
A: No but I leave my little ones hair in twists with the conditioner in it and rinse it out while in the twists. That way I rinsed it out mostly but still kept some of the slip it provides. Because of that simple step, styling is a breeze for me and my toddler who has A TON of hair! Hope that helps.
submitted byMotherOfAPrince - 7 years ago