Q&A(63)
Q: My twins are 4 months old but really small for their age. How high can you adjust the foot platform? I'm afraid my babies will be too short even at the highest level to reach.
A: I went ahead and placed my order after your answer to my question. Your answer made it sound like you could adjust foot rest as high as needed. This is not the case. There are four different levels you can adjust the hight to. My babies are way to short even at the tallest level to use this. I'm very disappointed.
submitted byCcrags - 8 years agoA: You can adjust the foot platform to any height you need as it easily adjust by releasing the clip and sliding up and securing the clip back down. It would work great for your children.
submitted bySkip Hop Team - 8 years agoBrand expert
Q: Can the seat be washed?
A: Yes, the liner could be removed and washed
submitted byAsh - 3 months agoA: Yes, this has a machine washable polyester seat.
submitted bySkip Hop Team - 3 months agoBrand expert
Q: Can this be used as a walker also
A: No, but as they learn to stand they can stand next to it. Eventually learning to walk around it.
submitted byTiff - 7 months agoA: This can not be used as a walker.
submitted bySkip Hop Team - 1 year agoBrand expert
Q: can the clear piece where the keyboard goes, be removed to clean up dirt undernreath?
A: The clear window is not made to be removed. We have heard from other parents that a q-tip or tooth pick with warm, soapy water can help clean between the cracks!
submitted bySkip Hop Team - 2 years agoBrand expertA: We got ours on and off without anything breaking and we were able to reassemble, but it wasn’t easy popping it off!
submitted byEmily - 1 year ago
Q: What are the weight & height limits for stages 2 & 3? Baby is 8 months, ~30 in, ~23 lbs, and pulling up to stand. Trying to figure out if he's already grown out of stage 2 or will soon.
A: We recommend to use only for a child who is able to hold head upright unassisted and who is not able to walk or climb out of the product. Up to 25 lb/11.3 kg weight capacity
submitted bySkip Hop Team - 1 month agoBrand expert
Q: Can the fabric seat be removed to wash? If so where can i find instructions on how to remove
A: Please visit the following link for the instructions: https://www.carters.com/on/demandware.static/-/Sites-Carters-Library/default/dw5affedc1/PDF/303325.15_E&M_ActivityCenter_Web_Instructions_070924.pdf?_gl=1*1w0lecm*_gcl_au*ODU0MDMyMjQ3LjE3MzM0MjA1ODM.
submitted bySkip Hop Team - 2 months agoBrand expert
Q: What is the max age?
A: We recommend up to 25 lb/11.3 kg weight capacity. Use only for a child who is able to hold head upright unassisted and who is not able to walk or climb out of the product.
submitted bySkip Hop Team - 3 months agoBrand expert
Q: What age do we stop putting baby inside the seat? I know we could use it as a table
A: We recommend up to 25 lb/11.3 kg weight capacity. Use only for a child who is able to hold head upright unassisted and who is not able to walk or climb out of the produc
submitted bySkip Hop Team - 3 months agoBrand expert
Q: Is it difficult to assemble?
A: It is not difficult to assemble. The activity center comes with instructions.
submitted bySkip Hop Team - 6 months agoBrand expert
Q: When should you adjust the height of the foot platform?
A: The child's feet should not be flat nor not touching. When you see the child's feet resting flat on the platform, it is time to lower it.
submitted bySkip Hop Team - 9 months agoBrand expert