Q&A(4)
Q: I purchase only SOFT SOAP and this last container the SOLUTION of SOAP is BOTH MILKY & WATERY I know I did NOTHING WRONG. I even emptied one and refilled it yet after it dried same RESULTS. Why??
submitted by MAllenSC - 1 year ago
A: We’re sorry to hear this. Please call 1-800-255-7552, and share your experience with our team, so we can try to make this right for you.
submitted byColgate Palmolive Consumer Affairs - 1 year agoBrand expert
Q: Is this foaming or gel hand soap?
submitted by Nicole - 11 months ago
A: Our White Tea & Berry Liquid Hand Soap does lather up nicely, but it isn’t a foaming soap. We hope this helps.
submitted byColgate Palmolive Consumer Affairs - 10 months agoBrand expert
Q: I have been using Soft Soap for a long time and what happened both my bathroom and kitchen dispensary systems are coming out MILKY in color? No nothing has ever been used other than your product.
submitted by MAllenSC - 1 year ago
A: We're so sorry that you experienced this with our product. Please contact us here 1-800-468-6502 for more help.
submitted byColgate Palmolive Consumer Affairs - 1 year agoBrand expert
Q: Does this product come with a safety seal on it?
submitted by gf - 4 years ago
A: Hello! Some variants of this product may feature the leakage protection seal underneath the cap, while others may not. Rest assured all of our refills feature sealed 'twist-off' caps for your protection!
submitted byColgate Palmolive Consumer Affairs - 4 years agoBrand expert