Swiffer Sweeper Pet Heavy Duty Multi-Surface Dry Cloth Refills for Floor Sweeping and Cleaning, 20 count

We're sorry to hear this, and want to assure you that we have many quality checks to ensure the Swiffer Sweeper leaves your floor sparkling clean. For the best results, we recommend using a Wet Cloth after the Dry Cloth. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 214-8734.

We're sorry your Swiffer Sweeper Pet Heavy Duty Multi-Surface Dry Cloth Refills aren't staying attached to your Swiffer Sweeper, Dottie. Our products go through many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. Some floor surfaces may create more pressure on the cloth when mopping, causing it to release from the grippers. If this happens, try turning the cloth over and use the plain white side to clean your floor to get the improved performance of our Heavy Duty Wet cloths. Here are a few other helpful tips: * Make sure the green strip is around the edge of the mop, not on the floor while mopping. This should ensure there is enough material to tuck into the grippers. * For best results, use both hands while mopping. One hand should be placed on the mop's top, and the other should be about halfway down. This allows you to put more downward pressure on the mop head to help keep it flat during use. So we can help you get back to Swiffering away, please call us at (800) 214-8734 Monday through Friday, from 9 AM to 6 PM EST.

Thanks for sharing your experience with us. Our Sweeper cloths go through many checks to ensure they will help you clean with ease, every time, so this is not something we'd expect to see. We'd like to provide any assistance we can, and gather some info for our Quality Team, so please give us a call at 1-800-214-8734.

We are so sorry you aren't getting the clean you wanted, Sharon. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. We do always recommend sweeping or vacuuming the floor before using Swiffer WetJet. So we can learn more about your experience and help you further, please call us at (800) 742-9220 when you have a moment.

Thank you for your review. We're so sorry to hear you weren't able to use Swiffer Sweeper Pet Heavy Duty Dry Cloths because of the scent. Please know that our products go through many quality checks to ensure they reach you in the best possible condition, and that your health and safety are our top priority. We'll gladly pass along your experience to our Quality and Safety Teams. So that we can help you find those unscented cloths and get you back to Swiffering with ease, please give us a call at 1-800-214-8734. We look forward to helping you!

Thank you for sharing your review, we want to assure you every Swiffer Sweeper Pet Heavy Duty Multi-Surface Dry Cloths should easily fit your standard size Swiffer Sweeper. Make sure you've fully unfolded the cloth, placed the head of the Sweeper in the center, and tucked the sides of the cloth into the Sweeper's grippers. We assure you, there aren't plans to stop producing our original Swiffer Sweeper. If you'd like to talk more about this, we'd like an opportunity to further assist you, call 1 (800) 214-8734, Monday through Friday, from 9 AM to 6 PM, EST.

Your Swiffer Sweeper Pet Heavy Duty Multi-Surface Dry Cloths should easily fit your standard size Swiffer Sweeper. Just open up the pad and tuck the edges into the grippers of the mop head. We don't have any plans to phase out the original. We'd be happy to discuss this with you further, and are waiting to talk to you at 1 (800) 214-8734, Monday through Friday, from 9 AM to 6 PM, EST.

While we're glad that you're enjoying the great clean that our Heavy Duty Dry cloths provide, we're sorry that this has been your experience with the scent. We hope that you're feeling better, and please know that our products are thoroughly evaluated to be safe when used as directed. Our products also go through many quality checks to ensure that they reach you in the best possible condition. We'll be sure to pass your feedback along to the rest of our team. The Pet version of our Heavy Duty Dry cloths do feature Febreze Freshness Odor Defense, to help remove pet odors. You're welcome to try out our original Heavy Duty Dry cloths, which trap + lock dirt, dust, and hair without a scent. As well, we'd like to learn more gather some more details for our Safety Team, so please give us a call at (800) 214-8734 when you have a moment.

Cooki, that's a great question. Our Swiffer Heavy Duty Pet Dry sweeping cloths come with the Febreze Odor Defense for those consumers who see a benefit of scent when cleaning up pet messes. While we completely understand that scent and fragrance preferences are very subjective and personal, we'll make sure to pass your comments on to our teams. If you seek an unscented Swiffer Dry Cloth, we do make them. Check out our product line at Swiffer dot com. If you have any questions or if we can help you further, please give us a call at (800) 214-8734.

Our Dry Cloths are designed to trap and lock dust, dirt, and hair, not just move it around! We’re sorry to hear you’re not getting the easy clean we expect, and we’d like to help. Our Sweeper refills work best on smooth surfaces, and aren’t made to pick up clumps of hair. Please give us a call at (800) 214-8734 so we can learn more about your experience!