The Definitive Personal Assistant & Secretarial Handbook - 3rd Edition by Sue France (Paperback)

About the Book

Develop your career as a management assistant with practical up-to-date advice on how to excel in administration and surpass your bosses' expectations.

Book Synopsis

Placing special emphasis on career development and learning, "The Definitive Personal Assistant and Secretarial Handbook" is the ultimate guide for all management, personal and executive assistants, and secretaries. Sue France coversall the skills needed to progress one s career, offering advice and help withtime management, networking, relationship management, communication, and confidence.

Review Quotes

"A brilliant author with a deep understanding of human interrelations, who presents and shares her knowledge in a fascinating and at the same time quiet manner, which only a true professional can do. I've taken a great pleasure from reading the book for the first time."-- "Customer review"

"I am an entrepreneur/CEO, hiring my first executive assistant and and am not fully sure what to expect. I bought Sue France's books as they addresses important elements that I would have had to figure out as I go, such as acknowledging and mindfully developing the leadership roles associated with an exec assistant position. Already, I feel that learning curve has been cut in half! There are many tactical tips for the execution of this role included. I am using these books as communication/training tools for my new assistant and find them very useful! These books are the most relevant and practical for the needs of *today's* assistants and execs."-- "Susan Kruger, M.Ed. SOAR Study Skills"

"I run training courses for secretaries and P.A.s and read this book to see if it would be suitable to give to our students as a gift. Suitable? It is essential. I'm going to buy a box-load. We are a Pitman training centre (in Preston) and our reputation has been built on turning out the best, most professional businesspeople in the business. So that's why I highly recommend this book."-- "Customer review"

"The first 30 pages I read just completely blew me away! It really helped me to see things from another perspective and understand a lot of things."-- "Emah Solange Ehouman- Recchia"

"We are very keen to include The Definitive Personal Assistant & Secretarial Handbook 3rd edition and the Executive Assistant & Managerial Handbook as part of the course material for our top PA and EA courses. What makes these books quite different is the positive messages being sent throughout that directly relate to helping all office professionals develop both themselves and their careers. They are full of useful hints and tips as well as solid deep thinking behind ideas, approaches and concepts such as how to keep on top of the day-to-day workload and how to maintain effective working relationships. As a result, our students have a lot more to offer their employers, are better able to cope with demanding roles and they can enjoy happier and more rewarding careers!"-- "Penny Lewis, Cert Ed, Principal of Lewis Secretarial College"

About the Author

Sue France has over 30 years experience as a secretary and Executive Assistant. She is Emeritus UK Chairman for EUMA and was awarded the prestigious award of The Times Crème PA/DHL PA of the Year 2006. Sue presents at PA conferences throughout the world, and is also involved in training and coaching PAs and secretaries.