The Differences Between Bs 15000 and Iso/Iec 20000 - (Achieving ISO/Iec 20000) by Jenny Dugmore (Paperback)

Name: The Differences Between Bs 15000 and Iso/Iec 20000 - (Achieving ISO/Iec 20000) by Jenny Dugmore (Paperback)
Brand: Institution of Engineering & Technology
SKU: 1006743668
Price: 49.49 USD
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About this item

Highlights

Of interest to those who have used BS 15000 for service improvements, audits or training and need to update their material to reflect the ISO/IEC 20000 standard.
Author(s): Jenny Dugmore
124 Pages
Business + Money Management, Information Management
Series Name: Achieving ISO/Iec 20000

Description

Book Synopsis

Of interest to those who have used BS 15000 for service improvements, audits or training and need to update their material to reflect the ISO/IEC 20000 standard. ISO/IEC 20000 was based on BS 15000, and this book provides a detailed comparison of ISO/IEC 20000 and BS 15000, for both Parts 1 and 2.

Dimensions (Overall): 11.6 Inches (H) x 8.3 Inches (W) x .3 Inches (D)

Weight: .9 Pounds

Suggested Age: 22 Years and Up

Number of Pages: 124

Genre: Business + Money Management

Sub-Genre: Information Management

Series Title: Achieving ISO/Iec 20000

Publisher: Institution of Engineering & Technology

Format: Paperback

Author: Jenny Dugmore

Language: English

Street Date: December 31, 2006

TCIN: 1006743668

UPC: 9780580473487

Item Number (DPCI): 247-11-9416

Origin: Made in the USA or Imported

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Shipping details

Estimated ship dimensions: 0.3 inches length x 8.3 inches width x 11.6 inches height

Estimated ship weight: 0.9 pounds

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