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The Joy of Conflict Resolution - by Gary Harper (Paperback)

The Joy of Conflict Resolution - by  Gary Harper (Paperback) - 1 of 1
$14.39 sale price when purchased online
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About this item

Highlights

  • All you need to understand the dynamics of conflict -- and the joy of resolution The rapid rate of change in the workplace and among families often leads to conflict and confrontation which can undermine productivity and poison relationships.
  • About the Author: Gary Harper is a respected trainer in the field of conflict resolution.
  • 208 Pages
  • Self Improvement, General

Description



About the Book



Understand conflict and why it arises through the lens of the "drama triangle" of victims, villains, and heroes. It provides proven and practical skills to move beyond confrontation to resolve conflicts collaboratively.



Book Synopsis



All you need to understand the dynamics of conflict -- and the joy of resolution

The rapid rate of change in the workplace and among families often leads to conflict and confrontation which can undermine productivity and poison relationships. The Joy of Conflict Resolution helps readers understand conflict and why it arises through the lens of the "drama triangle" of victims, villains and heroes. In an accessible, engaging and light-hearted style that uses stories and humor to explore potentially emotionally charged situations, it provides proven and practical skills to move beyond confrontation to resolve conflicts collaboratively.



From the Back Cover



All you need to understand the dynamics of conflict -- and the joy of resolution

The Joy of Conflict Resolution
Transforming Victims, Villains and Heroes in the Workplace and at Home

Gary Harper

The rapid rate of change in the workplace and among families often leads to conflict and confrontation which can undermine productivity and poison relationships. The Joy of Conflict Resolution helps readers understand conflict and why it arises through the lens of the "drama triangle" of victims, villains and heroes. In an accessible, engaging and light-hearted style that uses stories and humor to explore potentially emotionally charged situations, it provides proven and practical skills to move beyond confrontation to resolve conflicts collaboratively.

In over thirteen years as a trainer, facilitator and mediator, Gary Harper has taught thousands of people in both public and private sectors to successfully manage conflict. He also teaches for the Centre for Conflict Resolution at the Justice Institute in Vancouver, BC.



About the Author



Gary Harper is a respected trainer in the field of conflict resolution. With thirteen years experience as a facilitator and mediator, he has worked with thousands of people in a variety of different organizations, as well as presenting regularly at conferences. He teaches at the Justice Institute in Vancouver, and lives in Burnaby, BC.

Dimensions (Overall): 8.98 Inches (H) x 6.32 Inches (W) x .56 Inches (D)
Weight: .7 Pounds
Suggested Age: 22 Years and Up
Number of Pages: 208
Genre: Self Improvement
Sub-Genre: General
Publisher: New Society Publishers
Format: Paperback
Author: Gary Harper
Language: English
Street Date: May 20, 2004
TCIN: 84311455
UPC: 9780865715158
Item Number (DPCI): 247-05-3806
Origin: Made in the USA or Imported

Shipping details

Estimated ship dimensions: 0.56 inches length x 6.32 inches width x 8.98 inches height
Estimated ship weight: 0.7 pounds
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