New ArrivalsHoliday Hosting & EntertainingChristmasGift IdeasAI Gift FinderClothing, Shoes & AccessoriesHomeFurnitureToysElectronicsBeautyGift CardsCharacter ShopBabyKitchen & DiningGroceryHousehold EssentialsSchool & Office SuppliesVideo GamesMovies, Music & BooksParty SuppliesBackpacks & LuggageSports & OutdoorsPersonal CareHealthPetsUlta Beauty at TargetTarget OpticalDealsClearanceTarget New Arrivals Target Finds #TargetStyleHanukkahStore EventsAsian-Owned Brands at TargetBlack-Owned or Founded Brands at TargetLatino-Owned Brands at TargetWomen-Owned Brands at TargetLGBTQIA+ ShopTop DealsTarget Circle DealsWeekly AdShop Order PickupShop Same Day DeliveryRegistryRedCardTarget CircleFind Stores
The Knowing-Doing Gap - by  Jeffrey Pfeffer & Robert I Sutton (Hardcover) - 1 of 1

The Knowing-Doing Gap - by Jeffrey Pfeffer & Robert I Sutton (Hardcover)

$21.18Save $16.82 (44% off)

In Stock

Eligible for registries and wish lists

Sponsored

About this item

Highlights

  • Why are there so many gaps between what firms know they should do and what they actually do?
  • Author(s): Jeffrey Pfeffer & Robert I Sutton
  • 336 Pages
  • Business + Money Management, Information Management

Description



About the Book



Why are there so many gaps between what firms know they should do and what they actually do? Why do so many companies fail to implement the experience and insight they've worked so hard to acquire? The Knowing-Doing Gap is the first book to confront the challenge of turning knowledge about how to improve performance into actions that produce measurable results. Jeffrey Pfeffer and Robert Sutton, well-known authors and teachers, identify the causes of the knowing-doing gap and explain how to close it. The message is clear--firms that turn knowledge into action avoid the "smart talk trap." Executives must use plans, analysis, meetings, and presentations to inspire deeds, not as substitutes for action. Companies that act on their knowledge also eliminate fear, abolish destructive internal competition, measure what matters, and promote leaders who understand the work people do in their firms. The authors use examples from dozens of firms that show how some overcome the knowing-doing gap, why others try but fail, and how still others avoid the gap in the first place. The Knowing-Doing Gap is sure to resonate with executives everywhere who struggle daily to make their firms both know and do what they know. It is a refreshingly candid, useful, and realistic guide for improving performance in today's business.



Book Synopsis



Why are there so many gaps between what firms know they should do and what they actually do? Why do so many companies fail to implement the experience and insight they've worked so hard to acquire? The Knowing-Doing Gap is the first book to confront the challenge of turning knowledge about how to improve performance into actions that produce measurable results. Jeffrey Pfeffer and Robert Sutton, well-known authors and teachers, identify the causes of the knowing-doing gap and explain how to close it. The message is clear--firms that turn knowledge into action avoid the "smart talk trap." Executives must use plans, analysis, meetings, and presentations to inspire deeds, not as substitutes for action. Companies that act on their knowledge also eliminate fear, abolish destructive internal competition, measure what matters, and promote leaders who understand the work people do in their firms. The authors use examples from dozens of firms that show how some overcome the knowing-doing gap, why others try but fail, and how still others avoid the gap in the first place. The Knowing-Doing Gap is sure to resonate with executives everywhere who struggle daily to make their firms both know and do what they know. It is a refreshingly candid, useful, and realistic guide for improving performance in today's business.
Dimensions (Overall): 9.4 Inches (H) x 6.38 Inches (W) x 1.23 Inches (D)
Weight: 1.47 Pounds
Suggested Age: 22 Years and Up
Number of Pages: 336
Genre: Business + Money Management
Sub-Genre: Information Management
Publisher: Harvard Business Review Press
Format: Hardcover
Author: Jeffrey Pfeffer & Robert I Sutton
Language: English
Street Date: November 29, 1999
TCIN: 82943813
UPC: 9781578511242
Item Number (DPCI): 247-09-8677
Origin: Made in the USA or Imported
If the item details aren’t accurate or complete, we want to know about it.

Shipping details

Estimated ship dimensions: 1.23 inches length x 6.38 inches width x 9.4 inches height
Estimated ship weight: 1.47 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO

Return details

This item can be returned to any Target store or Target.com.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.

Trending Non-Fiction

Let Them Theory - by Mel Robbins (Hardcover)

$15.68
Buy 1, get 1 50% off select books & accessories
4.8 out of 5 stars with 187 ratings

107 Days - by Kamala Harris (Hardcover)

$19.31
was $20.98 New lower price
Buy 1, get 1 50% off select books & accessories
4 out of 5 stars with 57 ratings

Poems & Prayers - by Matthew McConaughey (Hardcover)

$19.58
MSRP $29.00
Buy 1, get 1 50% off select books & accessories
4.6 out of 5 stars with 12 ratings

Pop-Up Peekaboo! Pumpkin - (Board Book)

$7.09
MSRP $9.99
Buy 1, get 1 50% off select books & accessories
4.9 out of 5 stars with 45 ratings

Discover more options

Hbr's 10 Must Reads 2025 - (HBR's 10 Must Reads) by Harvard Business Review

$14.00 - $50.00
MSRP $24.95 - $50.00
Buy 1, get 1 50% off select books & accessories

Power - by  Jeffrey Pfeffer (Hardcover)

$24.38
MSRP $32.50
Buy 1, get 1 50% off select books & accessories
5 out of 5 stars with 1 ratings

Information Rules - by  Carl Shapiro & Hal R Varian (Hardcover)

$35.99
MSRP $40.00
Buy 1, get 1 50% off select books & accessories

Related Categories

Get top deals, latest trends, and more.

Privacy policy

Footer

About Us

About TargetCareersNews & BlogTarget BrandsBullseye ShopSustainability & GovernancePress CenterAdvertise with UsInvestorsAffiliates & PartnersSuppliersTargetPlus

Help

Target HelpReturnsTrack OrdersRecallsContact UsFeedbackAccessibilitySecurity & FraudTeam Member ServicesLegal & Privacy

Stores

Find a StoreClinicPharmacyTarget OpticalMore In-Store Services

Services

Target Circle™Target Circle™ CardTarget Circle 360™Target AppRegistrySame Day DeliveryOrder PickupDrive UpFree 2-Day ShippingShipping & DeliveryMore Services
PinterestFacebookInstagramXYoutubeTiktokTermsCA Supply ChainPrivacy PolicyCA Privacy RightsYour Privacy ChoicesInterest Based AdsHealth Privacy Policy