Q&A(5)
Q: I recently purchased thinksport spf 50, which arrived w the new packaging and has a new scent. It was watery; I'm unsure if it's damaged. Is it supposed to have a new scent and thinner consistency?
A: We are terribly sorry for this inconvenience, and we will direct this to our QC team immediately. Please be assured that the product is still both completely safe and effective. The water should simply be discarded, meaning you can squeeze it out right away and then shake up the rest of the product in the tube and it should blend together to be a more cream texture. The product remaining in the tube should be applied normally and still contains all the active ingredient—pure zinc oxide and will still deliver the full SPF protection and functionality. If you'd like to send us your lot number (on the back of your tube at the top) or have further questions, please email us at info@gothink.com
submitted byThink Product Expert - 3 years agoBrand expert
Q: Is your sunscreen Reef Safe?
A: Yes, all THINK sunscreens are reef safe!
submitted byThink Product Expert - 3 years ago
Q: can I use it on my face?
A: Yes, this can be used on your face!
submitted byTHINK Product Expert - 4 years ago
Q: What's the difference between this formula and the kids? Read both labels and don't readily see what it could be.
A: Only the fragrance is different- the kids' formula has a sweeter smell, and the adult one has a citrus smell. Personally I prefer the citrus and find it softer.
submitted bySoccermom - 4 years ago