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Q&A(37)

Q: Your Tide Free and Clear HE says it is now 84 fl. oz. and it does 64 loads. I used to purchase 92 fl. oz. and it also said 64 poads. Is the product now somehow stronger?

submitted by SJ - 1 year ago
  • A: With all of our liquid detergents, there was a change to the formula to make it more concentrated. This means that while there are fewer liquid oz in the package, you will still get the same number of cleaning loads.

    submitted byTide - 1 year ago
    Brand expert
  • A: While the volume of the Tide Free and Clear HE detergent has been reduced from 92 fl. oz. to 84 fl. oz., the formula has been updated to maintain the same cleaning power per load. This means the detergent is more concentrated, so you’ll need less liquid per load to achieve the same level of cleaning as before. Essentially, the product is stronger and more efficient, allowing you to still get 64 loads from the smaller volume

    submitted byRobert - 7 months ago
  • A: Tide's answer about the number of loads for the 84 oz. container is completely misleading. See details. Line 5 of measuring cup for full load = 4 oz. That's 21 loads/ 84 oz. container.

    submitted bysam34 - 11 months ago

Q: Is the 156 fluid ounces HE also? it is not on the top of the container did they just forget to put it there. I would like to know if it is also High Efficiency the 156 fluid ounce?

submitted by RiRi001 - 5 years ago
  • A: The Tide Free and Gentle HE will have an HE logo or symbol on the front of the package. This particular listing is for the HE Free and Gentle. If you have any questions please call us at (800) 879-8433.

    submitted byTide - 5 years ago
    Brand expert
  • A: I bought the 154 oz. It came with the HE logo on the bottle.

    submitted byKelen - 5 years ago
  • A: I called my local store and asked them to verify whether the 154 oz version (DPCI: 003-08-0159) is in fact High Efficiency (HE). They verified that it is HE. The person I spoke with said the HE logo is on the bottle — admittedly, I haven't yet purchased so I'm verifying this second hand.

    submitted byNick - 5 years ago

Q: Can I use high efficiency detergent in a regular washing machine?

submitted by hlhaze - 8 years ago
  • A: I don't see why not. It is gentle on your clothes, let alone a machine.

    submitted bychinpoko - 8 years ago
  • A: Yes. You can use HE detergent in a regular washing machine. You might notice fewer suds, but your clothes will still come out fresh and clean!

    submitted byTide - 6 years ago
    Brand expert

Q: Is this for sweaters or delicate clothes that say gentle wash?

submitted by MS - 5 months ago
  • A: Our detergents are safe for fabrics when used as directed. Be sure to follow the care label on the detergent.

    submitted byP&G - 5 months ago
    Brand expert

Q: Is this free of phosphates and chlorine?

submitted by pixiedust - 5 months ago
  • A: All of our laundry detergents around the world are phosphate free and have been since January 2016. It also does not contain chlorine, but you should always review the ingredients that you can find under "label info" in the listing.

    submitted byP&G - 5 months ago
    Brand expert

Q: What is the concentration for this detergent? We have an HE washer that auto-dispenses, so would need to know whether this is 2x, 3x, 4x, 5x or 6x. Thank you.

submitted by MC - 7 months ago
  • A: We recommend dosing to bar 5 for a full load in an HE machine to get the best-in-class laundry experience that Tide strives to deliver.

    submitted byTide - 6 months ago
    Brand expert

Q: It ok to use it with silk?

submitted by Robert - 7 months ago
  • A: We recommend following the instructions on the garment label. That will indicate whether it is a washable wool/silk or not.

    submitted byP&G - 7 months ago
    Brand expert

Q: Can the Tide Free & gentle be used effectively in a cold wash & rinse ???

submitted by Mary - 8 months ago
  • A: All of our detergents are designed to wash in cold water conditions effectively!

    submitted byP&G - 8 months ago
    Brand expert

Q: Does the detergent contain optical brighteners?

submitted by Sam - 8 months ago
  • A: Please visit smartlabel for a complete list of ingredients and their purpose.

    submitted byP&G - 8 months ago
    Brand expert

Q: Will Tide Free & Gentle work in cold water?

submitted by Branson - 8 months ago
  • A: Thank you for your question, Branson. Our Tide Free & Gentle will work in cold water.

    submitted byP&G - 8 months ago
    Brand expert

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