Rose E Quartz - 6 months ago, Verified purchaser
Based on all listed reviews, it appears that about 10 months ago these stopped working, and no one has been able to obtain the data from TracFone that they paid for. Before about 10 months ago they seemed to have worked. I tried to enter the data codes on the TracFone web site, and it said it was not valid. I called TracFone twice, and they said it was already entered, then told me they will add the 1Gb of data I paid for. The data was never added to our phone. I called again, and was again told it will be added. Still nothing. Target states that these are "not returnable". I don't want to return it, since Target never provided a working Data Card. I just would like my $10 back. There is something with TracFone's system. I used to buy these cards all the time and they easily worked to add data to our phone. I have not been able to add data in months because these cards do not work; and you cannot add data from the TracFone web site either.
1 reply from TracFone Wireless team - 5 months ago
Hi. This is Katrina from TracFone Wireless. We're very sorry for the trouble this has caused you. We understand this is frustrating. We would be more than happy to take a closer look and ensure that we're able to explore all our options to make things right. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. We will be glad to hear from you.