Q&A(47)
Q: How do i add the email card to my phone, don't i need a PIN number?
A: I agree this was very suspicious for a simple question. I wish I never brought the two phones i purchased. Goodness! Verizon at it again.
submitted byLess hopeful - 3 years agoA: Hello. This is Francis from TracFone Wireless. We are sorry to inform you that we cannot provide you the exact information about your issue since we don't have email card we only have airtime cards. For assistance, please chat with us via this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
submitted byTracFone Wireless - 3 years agoBrand expert
Q: Why is target selling cards that TracFone won't honor and target won't refund? Looks like the same problem for many. Hey thanks target. I expect it from TracFone but not target.
A: Same thing happened. I called Target Guest services for same reason, but they don't refund it because the gift card was successfully activated. Target should take off this gift card from the website.
submitted byKY - 2 years agoA: Hi crystals5, thanks for reaching out about Tracfone Unlimited Talk/Text Plan with (Email Delivery). We apologize for the issue you are experiencing and we advise you to contact Target Guest Services at 1.800.440.0680 to discuss options.
submitted byRena - 2 years agoTarget expert support
Q: PIN # TO GIVE 611611 REPRESENTATIVE
A: Hi SETAN, thanks for reaching out about Tracfone Unlimited Talk/Text Plan with (Email Delivery). The PIN number should be in your email with the purchase information. Each card has its own unique PIN number. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMel - 3 years agoTarget staff supportA: The target fone minutes I got yesterday don't work
submitted byGinny - 3 years ago
Q: What is my pin number
A: Hi Richard, thanks for reaching out about Tracfone Unlimited Talk/Text Plan with (Email Delivery). If the code is not in the box, on the receipt, or in your email inbox, then please reach out to Target Guest Services at 1.800.440.0680. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMatt - 2 years agoTarget expert support
Q: can I use this to add an extra 8GB to my existing monthly plan and will the data carry over as long as my plan is current?
A: This plan clearly says 8 GB carryover data. Why do you say it doesn't include data?
submitted byTracfone user - 3 years agoA: Hi. This is Jomarey from TracFone Wireless. Unfortunately, as this plan only includes talk and text, it cannot be used to add an additional 8GB of data. You can add another plan with a data allotment or buy a data add-on if you wish to add more data to your device. For further assistance, please chat with us via this link https://www.tracfone.com/support/contact-us or contact our Customer Care Center. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
submitted byTracFone Wireless - 4 years agoBrand expert
Q: Anyone else have problems with Tracfone deleting their “carryover” data? I was told by Tracfone rep that these cards DO NOT have data that carries over, even if you have active service and buy every month.
A: Hi, thanks for reaching out about Tracfone Unlimited Talk/Text Plan (Email Delivery) To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMike - 7 days agoTarget expert support
Q: On the 30day unlimited talk and text $20,00 how far in advance can you refill
A: Hi, thank you for reaching out about Tracfone Unlimited Talk/Text Plan (Email Delivery). You can purchase and stack Tracfone Unlimited e-PINs in advance, but the card cannot be activated or applied to your account until you are within the final days of your current 30-day cycle. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMatt - 1 month agoTarget expert support
Q: Do talk minutes carry over
A: Hi, thanks for reaching out about $20 Tracfone Unlimited Talk/Text + 2GB Carryover Data 30-Day Plan Smartphone Card (Email Delivery) For questions about coverage, data rates, and number eligibility, please reach out to Tracfone directly for further assistance. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJustin - 1 month agoTarget expert support
Q: hello, image is stating 4gb of carryover data but the text discription says 2gb of carryover data. Could you please confirm if 2 or 4gb? Thank you.!
A: Hi, thanks for reaching out about the Tracfone Unlimited Talk/Text Plan (Email Delivery) The confusion you’re seeing (2 GB vs 4 GB) actually comes from older vs newer versions of the same plan. Older version of the $20 plan: Included 2 GB of carryover data Updated (current) version of the same plan: Now includes 4 GB of carryover data If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day between 7 am and 11 pm CST.
submitted byRena - 3 months agoTarget expert support
Q: Does 15 dollar plan come with sim kit
A: Hi, thanks for reaching out about Tracfone Unlimited Talk/Text Plan (Email Delivery). No, the $15 Tracfone Unlimited Talk/Text Plan (Email Delivery) does not come with a physical SIM kit. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJoe - 5 months agoTarget staff support