Q&A(13)
Q: The ingredients listed in the Target description do not match the ingredients shown on the bottle in the photos. Which is the correct list of ingredients? This product listing needs to be updated with matching information.
A: Thank you for reaching out. The ingredients of our Heat Protect Spray are Water (Eau), Glycerin, Hydrolyzed Keratin, Argania Spinosa Kernel Oil, Sclerocarya Birrea Seed Oil, Amodimethicone, Sodium Benzoate, Propylene Glycol, PEG-12 Dimethicone, PVP, Polysorbate 20, Fragrance (Parfum), Cetrimonium Chloride, Lactic Acid, Benzophenone-4, Disodium EDTA, Triethanolamine, Alpha-Isomethyl Ionone, Benzyl Alcohol, Benzyl Salicylate, Citronellol, Geraniol, Hexyl Cinnamal, Limonene, Linalool. We hope this helps!
submitted byTresemme Expert - 2 months agoBrand expert
Q: Can this be used on transitioning hair..natural
A: Thank you for reaching out Our Keratin Smooth Weightless Heat Protect Spray helps you stand up to flat curling irons, blow dryers and more by guarding against heat damage and breakage. This weightless heat protectant shields hair from heat up to 230°C and reduces breakage. Create the smoothest looks and get intense shine & softness without weighing your hair down with this heat protection spray. Prep strands with Keratin Smooth Weightless Shampoo and Conditioner, then style with Keratin Smooth Weightless Heat Protect Spray to protect from heat up to 230°C. We hope this helps!
submitted byTresemme Expert - 5 months agoBrand expert
Q: Does it make your hair oily😓
A: Thank you for reaching out. Our Keratin Smooth Heat Protect Spray is formulated with Keratin and Marula Oil to help hair look silky smooth yet. We hope this helps!
submitted byTresemme Expert - 7 months agoBrand expert
Q: What scent does the product have?
A: Thank you for reaching out regarding our Keratin Smooth Heat Protect Spray. This product has been discontinued and we don't have any additional information to provide. We hope this helps!
submitted byTresemme Expert - 8 months agoBrand expert
Q: The ingredients shown on the photo of the label are different than ingredients shown under "Label Info" pull down. List on the bottle includes two oils (argan & birrea seed). Can this be corrected?
A: Thanks for reaching out! We certainly do not want to mislead or confuse our consumers. Packaging staff designs packaging and labels to provide needed information in easy-to-use format and to be visually appealing. We appreciate feedback like yours, as it helps us improve our products. Please connect with our team directly at consumer.services@unilever.com, and share ref ID: 46581943, so we can ask a few questions - we'll watch for your email
submitted byTresemme Expert - 1 year agoBrand expert
Q: Is this sulfate free? Good for keratin treated hair?
A: Thanks for reaching out - our Strength Heat Protection spray does contain sulfate. We hope this helps.
submitted byTresemme Expert - 2 years agoBrand expert
Q: Is this leave in heat protectant spray vegan?
A: Our products may or may not contain animal by-products, depending on what ingredient source was available at the time of manufacture. If you'd like additional support on our ingredients, we recommend reaching out to us at consumer.services@unilever.com with ref. id: 40009389.
submitted byTresemme Expert - 3 years agoBrand expert
Q: is this product formaldehyde free?
A: This product contains DMDM Hydantoin, a formaldehyde donor. Formaldehyde donors are used in personal care products as safe and efficient preservatives.
submitted byTresemme Expert - 4 years agoBrand expert
Q: Hello, I have read the directions, but am still wondering if this can be sprayed on dry hair then immediately straightened, or do I have to make sure my hair is completely dry again before styling with a hot straightener or a curling iron?
A: Thanks for reaching out! We recommend to Spray TRESemmé Keratin Smooth Heat Defense Spray liberally onto damp, towel dried hair and comb through. Style with heat as usual, ensuring that when blow drying the nozzle of the hair dryer is pointing downwards to aid the smoothness of your hair. Should you have any other questions please feel free to reach back out to us.
submitted byTresemme Expert - 4 years agoBrand expert
Q: is it fragrance free?
A: Thanks for reaching out - our TRESemmé Thermal Creations Keratin Smooth Leave-In Heat Protectant Spray is not fragrance free.
submitted byTresemme Expert - 5 years agoBrand expert