Troubleshooting for Trainers - by Sophie Oberstein (Paperback)

About the Book

"Your fix-it guide to training. When you need to repair an appliance on the fritz, you can consult the instruction manual. But if you're stuck when designing or facilitating training, what resource can you turn to for solutions to your problem? Part troubleshooting guide, part introduction to training design and delivery, Troubleshooting for Trainers delivers in-the-moment fixes and longer-term solutions for common challenges at every stage of the learning and development process. Pull it out when you're in a predicament, flip to the related challenge listed in the table of contents, and find some immediate relief. Better yet, use it to discover tips and strategies that will help you proactively avoid the crises new trainers face. Covering more than 40 challenges, the book offers solutions for when: you feel a lack of personal and professional credibility training isn't well regarded, you don't have enough resources, live training surprises throw you for a loop. Perfect for the busy trainer, each chapter briefly describes a challenge for trainers, offers a series of solutions for overcoming it, and includes some resources to go deeper about the topic."--Back cover

Book Synopsis

Your Fix-It Guide to Training

When you need to repair an appliance on the fritz, you can consult the instruction manual. But if you're stuck when designing or facilitating training, what resource can you turn to for solutions to your problem?

Part troubleshooting guide, part introduction to training design and delivery, Troubleshooting for Trainers delivers in-the-moment fixes and longer-term solutions for common challenges at every stage of the learning and development process. Pull it out when you're in a predicament, flip to the related challenge listed in the table of contents, and find some immediate relief. Better yet, use it to discover tips and strategies that will help you proactively avoid the crises new trainers face.

Covering more than 40 challenges, the book offers solutions for when:

you feel a lack of personal and professional credibility

training isn't well regarded

you don't have enough resources

you have minimal learning design expertise

you're uncertain about measurement and reporting metrics

live training surprises throw you for a loop

you encounter challenging participants.

Perfect for the busy trainer, each chapter briefly describes a challenge for trainers, offers a series of solutions for overcoming it, and includes some resources to go deeper about the topic. Job aids and sample worksheets accompany the solutions.

"If only I knew this when I was starting out." Experienced trainers often express this sentiment later in their careers. Why wait? The next time you're at a training impasse, troubleshoot your way out.

About the Author

Sophie Oberstein is an author, coach, adjunct professor, and L&OD consultant helping individuals who are seeking increased effectiveness and satisfaction at work. She's been in the field of learning and organizational development for more than 20 years at public and private organizations, including Weight Watchers North America; Columbia University Irving Medical Center; Redwood City, California; and Citibank, N.A.Oberstein is on the faculty of the NYU School of Professional Studies, in the Leadership and Human Capital Management department, where she developed and conducts the fundamentals course in the learning design certificate program. She has also taught at Drexel University, Mercer County Community College, and Menlo College.Her books--10 Steps to Successful Coaching, 2nd edition, and Beyond Free Coffee & Donuts: Marketing Training and Development--are available from ATDPress. Oberstein is a past president of ATD's Greater Philadelphia chapter.You can reach her on LinkedIn at linkedin.com/in/sophieoberstein or via her website at sophieoberstein.com.