Q&A(6)
Q: Hi, how many of the corner pieces are supposed to come with the tent? I only recieved three, and it seems I am missing one.
A: Hello NicoleFranics94- thank you for reaching out! You should have received 4 connection hubs. We want you to enjoy your new tent so please reach out to our customer service team so they can get you the part, 1-800-856-9119, www.olivetintl.com/customer-service. Thanks!
submitted byOlivet Guest Relations - 3 years agoBrand expertA: The picture suggest that there should be four corner pieces. We hope this helps.
submitted byMW - 3 years agoTarget staff support
Q: Is it supposed to come with a top connector piece
A: Hello Shannon - Great Question! Thank you for your interest in this amazing Tent! This comes with 4 connector pieces. Hope this information helps! – Luke
submitted byLuke - 2 months agoTarget staff support
Q: Is there a way to get a copy of the setup directions? I've misplaced my copy.
A: Hi Liz- Thank you for reaching out, please reach out to our customer service team so they can send you the instructions electronically, customer_svc@olivetintl.com. Thanks!
submitted byOlivet Guest Relations - 1 year agoBrand expert
Q: Hello, For the flame retardant, were chemicals used or is it just the type of fabric? Thanks!
A: Answer: Hi - Great question - while we do appreciate your interest and welcome your questions, that information is not available to us in Guest Relations. I’ll be sure to make your comments available to the appropriate partners within our organization. - Dianida
submitted byDianida - 3 years agoTarget staff support
Q: Are there flame retardants on this tent?
A: Hello Ladyeng- Yes, this tent contains a flame retardant for safety (meets CPAI-84 specification for flame resistance). Please contact the below resources if you have additional questions. Best, Olivet (1-800-856-9119 or www.olivetintl.com/customer-service)
submitted byOlivet Rep - 3 years agoBrand expert
Q: What is the appropriate age for this unicorn tent?
A: Hi Molly- thank you for the question. This play tent spans a large age range depending on the activity or child. My 9 year old uses it as a quiet place to read. We generally say 3+ years- I hope this helps! Enjoy!
submitted byOlivet Guest Relations - 4 years agoBrand expert
Q: Is there a way I can get instructions? None came with my tent.
A: Hi MJ- Yes, please reach out to the following email and we will get you instructions immediately. Thanks, Olivet (larahurt@olivetintl.com)
submitted byOlivet Rep - 4 years agoBrand expert