Upholstered Accent Chair Armchair Single Sofa with Movable Ottoman & Soft Pillows - ModernLuxe

Dear Customer, we sincerely apologize that our chair failed to meet your expectations. However, please allow us to explain: the chair is filled with foam, which is compressed for easier transportation. Due to this long-term compression, it may feel hard and uncomfortable when first used, as the foam hasn’t fully expanded yet. If you let the chair sit undisturbed for a while and gently pat the foam to help it fluff up completely before using, the comfort level will improve significantly. If you still feel unsatisfied after trying this method, please contact our customer service team—we will respond promptly and find a satisfactory solution for you. Guest Services contact information will be found after you click the【Sold & shipped by】button, at the bottom of the page or in the separate【Contact】section. Regarding the assembly, we do provide a clear instruction manual to simplify the assembly process. Could you please tell us which specific part of the assembly caused you trouble? This will allow us to make targeted improvements and provide a more convenient assembly experience for all our customers. Thank you for your understanding, and we hope this information helps you resolve the issues. Best regards, ModernLuxe

Dear Customer, we are delighted to hear that our chair has met your satisfaction! We sincerely hope to have more opportunities to provide you with satisfying products and services in the future. May this chair accompany you through many wonderful moments! Have a nice day!