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Q&A(93)

Q: does this water pic have the proposition 65

submitted by Frank - 5 years ago
  • A: Waterpik recently completed testing of our water flosser products for compliance with the California Proposition 65 law. Test results indicate no chemicals on the Proposition 65 list were detected or exceeded the Safe Harbor Limit; therefore, the Proposition 65 labeling has since been removed from our Oral Care products.

    submitted byWaterpik - 5 years ago
    Brand expert
  • A: I believe it is probably because Waterpiks, as well as other such devices, can develop mold inside of the wand devices.

    submitted byTechnogeek864 - 3 years ago

Q: What are the pros and cons of having a water reservoir instead of just a flosser?

submitted by e - 6 years ago
  • A: Less time refilling, better flow for flossing session Just dry it well and shake water out of the pieces

    submitted byCooking Mama - 11 months ago
  • A: The Waterpik Water Flosser has been around since 1962 and is designed to take the place of traditional string floss and has actually been clinically proven to be up to 50% more effective than traditional string floss for improving gum health. You can read the clinical research here: https://www.waterpik.com/oral-health/clinical-research/ In addition, we have been awarded the American Dental Assoiciation's prestigious Seal of Acceptance for its efficacy and safety. You can read about that here: https://www.waterpik.com/oral-health/blog/waterpik-ada-seal-acceptance/

    submitted byWaterpik - 6 years ago
    Brand expert
  • A: The only con I've noticed is that it is too loud.

    submitted bySJ - 6 years ago

Q: Is the resivoir easy to remove, to pour out the liquid, and to clean?

submitted by Dee - 8 years ago
  • A: Yes! I dry it on a clean wash rag in my bathroom window for next time

    submitted byCooking Mama - 11 months ago
  • A: Yes it is very easy to remove. Pulls right off for easy filling, emptying, and cleaning.

    submitted bymoosecat - 8 years ago
  • A: For longer life out of your Water Flosser, don't allow the reservoir to run completely dry when using. When the water pressure begins to decrease as the water level drops (you'll hear a change in sound), turn the unit off. It'll keep the pump from running dry.

    submitted byno name selected - 8 years ago

Q: Is the top to store additional (wet) waterpik tips? I can't see vents in the cover compartment to dry the the tips between uses nor a vent to air the reservoir which could lead to mold issues.

submitted by Linda - 9 months ago
  • A: Thank you. Between the standard cleaning, are there vents on the top to help dry the tips between uses?

    submitted byLinda - 9 months ago
  • A: Hello Linda - The lid is there to cover the reservoir and store you're most used Jet Tips. We recommend cleaning your water flosser and accessories regularly to prevent any buildup. Here is a link to our cleaning blog for detailed cleaning information. https://www.waterpik.com/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/

    submitted byWaterpik - 9 months ago
    Brand expert

Q: Does this work with 220 volts?

submitted by Eileen - 4 years ago
  • A: Hi Eileen - The Ultra is compatible with 120VAC/60Hz outlets, for use in North America only.

    submitted byWaterpik - 4 years ago
    Brand expert
  • A: You need to change in the description that this runs on a battery as power source.

    submitted byFLTeal - 4 years ago

Q: I just ordered the gray one, but this is the only color that says...Battery -Powered?? All the other colors in this same model are electric. I need electric. Is this a misprint? Thank you!

submitted by Yvonne - 5 years ago
  • A: All Waterpik Ultra Water Flossers are electric. Thank you for alerting us to this error. We are working to get it fixed.

    submitted byWaterpik - 5 years ago
    Brand expert
  • A: Question was asked in 2020. In December 2024, the description is still incorrect. I almost didn't buy it because of the incorrect description and wouldn't have known it's actually electric with a cord and plug if I didn't read the Q&A.

    submitted byChicagoCatt - 8 months ago

Q: Could I put mouthwash in this product?

submitted by Brittani Beksha - 8 years ago
  • A: sure can! I use a mix of 50/50 mouthwash and peroxide and fill the contained with a little water. works perfectly.

    submitted byOutForDelivery - 8 years ago
  • A: We put mouthwash in ours often, and always run a bit of water through it after use. No problems so far after over a year!

    submitted bymoosecat - 8 years ago

Q: How long is the cord? Long enough to where you don't have to stay bent over the entire time flossing?

submitted by Jennifer - 1 month ago
  • A: Hello Jennifer - The power cord can be safely extended to 50 inches, and the hose extends to 30 inches. For more information, please contact us at 1-800-525-2774 or email smreviews@waterpik.com.

    submitted byWaterpik - 1 month ago
    Brand expert

Q: Can we use it with salt in the water? This is recommended by our dentist. Thanks

submitted by Carol Colorado - 1 month ago
  • A: Hello Carol Colorado - A small amount of salt is fine in our counter top models, just not our cordless units. Be sure to run clean water through after every use. This will ensure that there is no residual salt in the water pathway causing buildup that can reduce performance and shorten the lifespan of the product.

    submitted byWaterpik - 1 month ago
    Brand expert

Q: How does the Ultra compare with the Aquarius?

submitted by Ken King - 1 month ago
  • A: Hello - The Aquarius model offers additional features like massage mode and a timer, which are not available on the Ultra model. For more details, you can check out the comparison chart here:https://www.waterpik.com/products/compare/WP-660/WP-100/

    submitted byWaterpik - 1 month ago
    Brand expert

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