Q&A(6)
Q: Based on reviews citing letters that don't hang properly because of pin placement or lack of pins, does Threshold have any plans to improve this? I love the board, but won't buy til resolved.
A: Thank you for reaching out. While we currently don't have plans to change the design, we are constantly striving to improve our products based on customer feedback.
submitted byProduct Expert - 1 year ago
Q: Can I hang anything off of this board if I want to?
A: Thank you for reaching out and for your interest in our letterboard. While we appreciate your creativity items should not be hung on this letterboard.
submitted byProduct Expert - 1 year ago
Q: How many repeat letters are there? I know I'll need 5 "i" for one message, for example.
A: Hi Emily, The repetition varies by letter, with 4 to 6 occurrences for each letter, except for X, Y, and Z, which repeat 2, 3, and 2 times, respectively. The letter "i" appears 6 times. Thank you!
submitted byProduct Expert - 2 years ago
Q: why did my letter board come with no letters?
A: Hello Rose - We apologize that the letters are missing! The gray decorative letterboard comes with 181 letters, numbers and punctuation marks in white to create a color palette that fits well with virtually any color scheme for easy coordination. Please return the item to the store for an exchange. Thanks for checking on this. - Jackie
submitted byJackie - 2 years agoTarget staff support
Q: How many lines will fit on the plaque? Given 1" letters, and 12" usable board. Assuming 1/2 inch between lines, I'm guessing 8 lines. is this correct?
A: Hello - Thank you for contacting us about the 14"x 14" Wood Letterboard Gray - by Threshold. Yes, you are correct, it would be 8 lines. Let us know if you have any additional questions. -Denyce
submitted byDenyce - 3 years agoTarget staff support
Q: what size are the letters? I need a replacement set.
A: Hi grace - We're here to help. The letters on this letter board are approximately 1" in size. We hope you find what you're looking for. - Alli
submitted byAlli - 5 years agoTarget staff support