KKSpChi - 9 months ago, Verified purchaser
The scooter is a great size but on one of the first rides some screws came loose and parts fell to the ground while riding. The company quickly replaced it with another model but now that one has a rubber part on the base that keeps falling off. I’ve normally liked this brand with other products I’ve purchased in the past but based on these two scooter experiences I’m afraid we’re just going to have to buy another one because this is 2 now that have broken within the first few weeks of using.
1 reply from Yvolution team team - 9 months ago
Hi KKSpChi, Thank you for contacting Yvolution. I'm sorry to hear of the issue you are having with your Y Glider Kiwi, Can you please contact us on firstname.lastname@example.org and I will try to resolve this issue for you. Sorry for any inconvenience caused. If you've any further questions please don't hesitate to ask. Kind regards, Kirsty