A: Seems to me that should have been an easy question to answer directly and not require the customer to call you. It is also a very common question when there are 2 versions of something.

A: We expect our Ziploc® Freezer Bags to be durable, dependable, and offer unbeatable freezer protection (liquids included). Every bag is designed to offer unbeatable freshness with the strength and quality to be used again. We value you and your loyalty to Ziploc® and want you to have bags you can count on. So we can gather all the details to give you the best comparison. Please give our Ziploc® team a call at 1-800-558-5252 (M-F 8 a.m. to 5 p.m. CT) and provide your reference number: 22507202. We're here and happy to help! – Mindi, SC Johnson Consumer Care

A: Thanks for reaching out! Ziploc® Freezer Bags can be used only at low temperatures, such as in defrost mode, and the bag should be left at least one inch open. Additionally, we don’t recommend using them in the dishwasher. Hope that helps! – Megan, SC Johnson Consumer Care

A: Thanks for asking! We're happy to share that all Ziploc® brand bags can typically be reused up to 10 times when handwashed. Hope that helps! – Megan, SC Johnson Consumer Care

A: Thanks for reaching out. We do not recommend this as Ziploc® Bags are not designed and have not been tested for the purpose of boiling. Hope this helps! – Megan, SC Johnson Consumer Care

A: Great question. Each bag features a write-on label. – Brooklyn, SC Johnson Consumer Care