Most are published in paperback or hardcover formats and typically run about 160–256 pages.
They describe common seller reactions—like getting defensive or conceding on price—and recommend EI-based techniques such as strengthening impulse control, using strategic questioning, and practicing active listening to manage those situations.
They emphasize impulse control, active listening and questioning, empathy and likability, stress tolerance, flexibility with coworkers, and assertiveness.
They primarily appear in business and management categories (Business & Money Management) with subgenres such as Sales & Selling and Leadership; some titles are also listed under self-improvement or personal growth.
They target sales leaders and managers, trainers and coaches, and organizational-development professionals involved in hiring, training, and raising EQ across teams.
