Q&A(21)
Q: What is the actual scent of the product?
A: It has a clean fresh scent.
submitted byAskBISSELL - 1 year agoBrand expert
Q: How well does this product work to remove dog urine smell from carpets? Thanks.
A: Yes, it works great for pet stains and was designed for just that!
submitted byAskBISSELL - 3 years agoBrand expert
Q: What certifications does this product have?
A: The product is EPA Design for the Environment Certified, indicating its safety and environmental friendliness.
submitted byAI Shopping Assistant - 19 days agoAi generated
Q: What types of surfaces can this cleaner be used on?
A: This cleaner is safe for use on carpets, area rugs, and upholstery.
submitted byAI Shopping Assistant - 19 days agoAi generated
Q: What makes this formula environmentally friendly?
A: It contains biodegradable detergents and is free from heavy metals, phosphates, and dyes.
submitted byAI Shopping Assistant - 19 days agoAi generated
Q: Is the formula safe for children and pets?
A: Yes, it is safe to use around kids and pets when used as directed.
submitted byAI Shopping Assistant - 19 days agoAi generated
Q: What kind of odors does this cleaner eliminate?
A: It effectively removes tough pet odors, including those from cat urine and other pet messes.
submitted byAI Shopping Assistant - 19 days agoAi generated
Q: Is this cleaner antibacterial?
A: The BISSELL 2X Pet Stain & Odor Formula has stain protect to protect against future stains and is not apart of our antibacterial line.
submitted byBissell Team - 6 months agoBrand expert
Q: What's the difference between this and the pro solution?
A: The Pet Stain & Odor formula is designed for homes with pets and kids—it uses biodegradable detergents and features StainProtect® Technology to help prevent future stains. The Pro solutions, like Pro Max Clean & Protect, are formulated for heavily soiled areas and ground-in dirt, offering a deeper clean and stronger odor elimination. If you're dealing with tough messes or want extra protection, the Pro formula may be a better fit. Let us know if you need help choosing the right one!
submitted byBissell Team - 9 months agoBrand expert
Q: Can this be used with any upright shampooer
A: Yes, the BISSELL 2X Pet Stain & Odor formula is designed for use in upright BISSELL carpet cleaners. It’s compatible with all full-size machines that use BISSELL cleaning formulas. Just be sure not to use it in portable or spot cleaners, as the concentration is different. Always follow your machine’s instructions for best results.
submitted byBissell Team - 10 months agoBrand expert