Q&A(9)
Q: If it's 28 loads per box using how much of the detergent per load?
A: Great question! You'll know you're getting the best amount of powder by pouring it directly into the dishwasher’s dispenser. Because each machine is different, as are individual water conditions, the number of loads on the box is an approximate average. To best clean your dishes, follow the dishwasher’s instructions regarding the recommended amount of powder. If you can't find them, we suggest filling the dispenser cup. Note, if your dishwasher has 2 dispensing cups, fill both.
submitted byCascade - 3 years agoBrand expertA: Check your manual-washer manufacturers recommend much less than those trying to get you to use more or their product. Adjust baaed on water hardness. I use only 1 tbls in each cup!
submitted byLee B - 3 years agoA: You do not need much powder and no way no need to fill the powder slot all the way, it just need about half the fill or 30 grams of powder and a little bit 6g in the pre wash section. If you put too kuch it cause WHITE CHULK RESIDUE FILM to form on your dishes since the machine can not wash away excessive powder and extra powder does not help clean at all
submitted byZiggo - 2 years agoA: Ziggo is correct! I sold fine china and crystal for many years and we told people NEVER fill the cups up all the way, you only need about half. It's acid and too much leaves white film on everything
submitted bydawn near Atl - 2 years ago
Q: Is this product supposed to have a seal over the aluminum spout?
A: Question is “supposed to have” NOT “does it have”. Makes a difference! (Yes, I worked at P&G - Toilet Goods - in Boston)
submitted byGinaS - 5 months agoA: The Cascade Powder box does not have a seal over its spout. - The Cascade Team
submitted byP&G - 2 years agoBrand expert
Q: How many uses are in the box?
A: Our Cascade powders have an average of 75 grams per load, Skeez. For a 75oz box it has about 28 loads.
submitted byCascade - 4 years agoBrand expertA: You just need to add about 30 gran for main wash and 6 grams for prewash, so each box should give you about 60 wash. DO NOT FILL THE POWDER SLOT ALL THE WAY, IT CAUSE A WHITE RESIDUE FROM TOO MUCH DETERGENT TO FORM ON YOUR DISHES.
submitted byZiggo - 2 years ago
Q: Is the Cascade Powder cardboard box recyclable?
A: The Cascade Powder cardboard box is recyclable and made of 100% recycled paper. The powder detergent itself is not recyclable but can be disposed of through plumbing.
submitted byP&G - 1 month agoBrand expert
Q: Is this product septic safe?
A: Yes, this is septic safe when used as directed.
submitted byP&G - 6 months agoBrand expert
Q: Is this cruelty free?
A: At Crest and P&G, we do not test our products or ingredients on animals anywhere in the world unless required by law. We are working hard to make it obsolete.
submitted byP&G - 11 months agoBrand expert
Q: Does the packaging contain plastic of any kind?
A: That's a great question, Teresa. The packaging is made from cardboard mixed with polypropylene film.
submitted byP&G - 1 year agoBrand expert
Q: This site does not list the ingredients in Cascade, the page for the smartly dish soap, does list ingredients. Could we see the ingredients as done in the page for Smartly Lemon Scented Dishwasher ?
A: Thanks for your question! You can find the ingredients in our Cascade Powder Dishwasher Detergent, with Fresh Scent at SmartLabel. In fact, here's the link to the exact product you're asking about: https://smartlabel.pg.com/00037000338369.html Know we're always happy to assist, reach out Mondays through Fridays, from 9 AM to 6 PM, EST at 1 (800) 765-5516.
submitted byCascade - 4 years agoBrand expert
Q: What is the package made out of?
A: The box is made of cardboard mixed with polypropylene film and the spout is made of aluminum.
submitted byCascade - 5 years agoBrand expert