Q&A(23)
Q: I ordered the Gazelle Edge on 11/27 along with the 2 year protection plan. I have received the Edge but not the protection plan that was to be sent via email. Please advise.
A: Hi, we can definitely send your contract for you. Please send your account details to socialhelps@squaretrade.com. ^JD
submitted byResolutions Team - 8 years agoBrand expertA: Hi, we can certainly send the warranty contract. Please email your account details to socialhelps@squaretrade.com. ^JD
submitted bySquareTrade Specialist - 8 years agoBrand expert
Q: What types of failures are covered by this plan?
A: The plan covers mechanical and electrical failures resulting from normal use but excludes accidents and intentional damage.
submitted byAI Shopping Assistant - 1 month agoAi generated
Q: What is the minimum price for items to qualify for coverage?
A: The minimum qualifying item price to enroll in this protection plan is $125.
submitted byAI Shopping Assistant - 1 month agoAi generated
Q: Are there any hidden fees associated with this plan?
A: No, the plan has no deductibles or hidden fees, ensuring transparent coverage.
submitted byAI Shopping Assistant - 1 month agoAi generated
Q: Is there a way to contact support for assistance?
A: Yes, support is available online and via phone, providing 24/7 assistance.
submitted byAI Shopping Assistant - 1 month agoAi generated
Q: Can the protection plan be canceled at any time?
A: Yes, you can cancel the plan at any time and receive a full refund within the first 30 days.
submitted byAI Shopping Assistant - 1 month agoAi generated
Q: What is the warranty phone number? I need to contact them.
A: I purchased a Primo water Dispenser and I need to contact the warranty phone
submitted byJvb - 4 months ago
Q: Does the protection plan warranty start after the HP one year manufacturer warranty expires ?
A: Hello AL, All extended protection plans, like your SquareTrade plan, cover you beyond the manufacturer's warranty period. If the manufacturer denies your claim, SquareTrade may be able to step in. Once this period ends, SquareTrade provides continued full coverage for your item so there are no gaps in coverage. regards, Ali
submitted bySquareTrade Specialist - 6 years agoBrand expert
Q: Hello, we just purchased a Moto g7 power on consumer Cellular service at Target. Can we buy protection plan from you? What will the protection plan cover. Thanks. Natta
A: Hello Natta, Thank you for reaching out to us. As the device is a Consumer Cellular phone, the SquareTrade protection plan will need to be purchased through Consumer Cellular as well. Consumer Cellular is one of our warranty re-sellers. I would advise you to contact them to purchase a protection plan for your phone and get the coverage details. The customer service number for Consumer Cellular is: (888) 345-5509. Regards, Kevin
submitted bySquareTrade Specialist - 7 years agoBrand expert
Q: Hi, can I buy this protection plan here for a fitbit device that I'm ordering directly at OEM's website?
A: Hello AM, Thank you for reaching out to us. SquareTrade offers warranties on brand new consumer electronics and home appliances purchased within the last 30 days. SquareTrade protection plans offered through Target are only for items purchased from Target. Fitbit also offers SquareTrade protection plans on their website. Since you are purchasing your Fitbit directly from the manufacturer, I would advise you to purchase the SquareTrade protection plan from them as well. Regards Frank SqurateTrade Team
submitted bySquareTrade Specialist - 7 years agoBrand expert