Dove Beauty Intensive Repair Shampoo & Conditioner Set for Damaged Hair - 12 fl oz/ 2ct
$8.89 ($0.37/fluid ounce)
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Guests are saying
The Dove shampoo and conditioner have garnered mixed feedback from guests, with many praising their ability to leave hair feeling soft, clean, and manageable. The pleasant scent is often highlighted, making it a favorite for those seeking a budget-friendly option. However, some guests have reported issues such as hair shedding, dryness, and allergic reactions. Overall, the product shows promise for improving hair health, especially for those with fine or damaged hair.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.5 out of 5 stars with 1400 reviews
quality: 3.58 out of 5
value: 3.77 out of 5
53% would recommend
165 recommendations
5 out of 5 stars
Thumbs up graphic, would recommend
1 October, 2026Verified purchase
By two! Is best used with each other
A good overall shampoo and conditioner to choose. David Porter
1 out of 5 stars
29 September, 2026
(no review title)
My hair began to fall out that had never happened before
5 out of 5 stars
24 September, 2026Verified purchase
(no review title)
Love the smell and the way it leaves my hair
1 out of 5 stars
Thumbs down graphic, would not recommend
20 September, 2026Verified purchase
Do not buy
Major hair loss using this product
1 reply from DoveExpert team - 8 days ago
Hi M steve, thank you for sharing your feedback. We’re sorry to hear about your experience with hair loss while using the product. We understand how concerning and distressing this must be, and we sincerely empathize with your situation. Your satisfaction is important to us. Please connect with our Consumer Services team at (Consumer.Services@Unilever.com) with your contact details and the ref ID: (56177651), so we can address your concerns promptly.
5 out of 5 stars
Thumbs up graphic, would recommend
17 September, 2026
soft as silk hair
I used the daily dove shampoo and conditioner for awhile then something changed and my hair wasn't as soft i think the formula changed. I decided to try intensive repair and was amazed by how soft it left my hair and no build-up. I love this shampoo and conditioner set.
5 out of 5 stars
13 September, 2026Verified purchase
(no review title)
Always leave my hair soft and less frizz
1 out of 5 stars
Thumbs down graphic, would not recommend
11 September, 2026Verified purchase
This is the only set of products I changed in my hair routine. Tons of damage after several uses.
Major hair breakage, and loss!
1 reply from DoveExpert team - 20 days ago
Hi there, We're sorry to hear that you experienced significant hair breakage and hair loss after using the Dove Intensive Repair Shampoo & Conditioner Set. Thank you for bringing this to our attention. We want to make things right for you. Please send us an email at unileverconsumercare.usa@unilever.com with your details, and reference ID 56072683 we’ll make sure to assist you promptly.
4 out of 5 stars
Thumbs up graphic, would recommend
28 August, 2026Verified purchase
(no review title)
Works very well, does make my hair kind of flat but paired with some sort of volumizing spray, it is perfect.
1 out of 5 stars
Thumbs down graphic, would not recommend
25 August, 2026Verified purchase
A lot of hair shedding
My hair has been shedding more than ever before using this line. Tried saving money buying this opposed to Purology, but definitely need to switch back.
1 reply from DoveExpert team - 1 month ago
Hi M15, thank you for sharing your feedback. We're sorry to hear about your experience, and we understand how concerning it must be to notice increased hair shedding after using this product line. Your satisfaction is important to us. Please connect with our Consumer Services team at (Consumer.Services@Unilever.com) with your contact details and the ref ID: (55901874), so we can address your concerns promptly.
1 out of 5 stars
Thumbs down graphic, would not recommend
21 August, 2026Verified purchase
dont buy
its just a no. it smells nice. but causes wayyyyy more hair to fall out. I thought I was going crazy until I started reading more reviews online. throwing it out.
1 reply from DoveExpert team - 1 month ago
Hi Gnus, we’re sorry to hear about your experience with Dove Intensive Repair Shampoo & Conditioner. We can understand how upsetting it would be to notice what seemed like increased hair fall while using the product. We’re committed to delivering high quality experiences, and your input is valuable to us. Your satisfaction is important to us. Please connect with our Consumer Services team at (Consumer.Services@Unilever.com) with your contact details and the ref ID: (55870347), so we can address your concerns promptly.
2 out of 5 stars
Thumbs down graphic, would not recommend
28 July, 2026Verified purchase
Allergy? Sensitive skin.
I wanted to like this I trust dive products typically but my head broke out in itchy bumps and my neck at times almost like hives I had to stop using.
1 reply from DoveExpert team - 2 months ago
Hi Sammi, we're truly sorry to hear about the issue you've experienced with Dove Beauty Intensive Repair Shampoo & Conditioner Set. Thank you for bringing this to our attention. We want to make things right for you. Please send us an email at unileverconsumercare.usa@unilever.com with your details, and reference ID 55672379 we’ll make sure to assist you promptly.
5 out of 5 stars
Thumbs up graphic, would recommend
25 July, 2026Verified purchase
Good value pack
I love the scent on these , perfect size for our guest bathroom. Love the price too.
5 out of 5 stars
Thumbs up graphic, would recommend
16 July, 2026Verified purchase
must try with dry or damaged hair
my hair was dry and frizzy and my curls dull after having my baby but, after using this shampoo and conditioner my hair came back to life. this is the only product that worked amazingly.
1 out of 5 stars
Thumbs down graphic, would not recommend
13 July, 2026Verified purchase
Beware!!! Allergens
The intensive repair line from Dove has two ingredients that can cause contact dermatitis!!! Today I had to go get steroids from the urgent care. It was so bad. I have a rash all over my body. It’s so itchy and painful. Stick to the bond strength if you like dove products. Methylisothiazolinone & Methylchloroisothiazolinone
1 reply from DoveExpert team - 3 months ago
Hi, thank you for sharing your feedback. We are concerned to hear about your experience with Dove Intensive Repair Shampoo & Conditioner. Your safety and satisfaction are our top priorities. Please contact our Consumer Services team at Unileverconsumercare.usa@unilever.com with your contact details and the ref ID: 55455947, so that we can address this matter promptly.
5 out of 5 stars
Thumbs up graphic, would recommend
27 June, 2026Verified purchase
Target sale
Clean scent
1 out of 5 stars
18 June, 2026Verified purchase
(no review title)
The conditioner was a little greasy didn’t feel it helped my hair at all
1 reply from DoveExpert team - 3 months ago
Hi Kathleen, We're disappointed to hear that our product Dove Intensive Repair Shampoo & Conditioner didn't meet your expectations. Please connect with our Consumer Services team at Unileverconsumercare.usa@unilever.com with your contact details and the ref ID: 55276940 so we can better understand your experience and work to improve.
1 out of 5 stars
Thumbs down graphic, would not recommend
16 June, 2026Verified purchase
(no review title)
it dries out your scalp
1 out of 5 stars
Thumbs down graphic, would not recommend
15 June, 2026Verified purchase
Extreme Hair Shedding
When I first started using this product I loved how soft it left my hair but I noticed each time I ran my hands thru my hair or brushed it, there was alot hair shedding. And when I say alot, I mean ALOT! My hands or brush would be covered in hair. It was not normal hair shedding. I switched to a different shampoo and conditioner and my hair isn't shedding as much anymore. I just wish I wouldve realized sooner it was this product casuing the extreme hair shedding. My son was even using this product and experienced excessive hair shedding as well.
1 reply from DoveExpert team - 4 months ago
Hi Belinda, thank you for sharing your feedback. We're sorry to hear about your experience, that sounds incredibly concerning and frustrating for both you and your son. We completely understand how alarming it must have been to notice such excessive shedding, especially when it didn’t feel normal. Your satisfaction is important to us. Please connect with our Consumer Services team at (Consumer.Services@Unilever.com) with your contact details and the ref ID: (55221364), so we can address your concerns promptly.
5 out of 5 stars
Thumbs up graphic, would recommend
14 June, 2026Verified purchase
Very good
I like how it smells. Happy with price and results
1 out of 5 stars
9 June, 2026Verified purchase
Nope
Dried out my hair so bad! Went back to L’Oréal
1 reply from DoveExpert team - 4 months ago
Hi there, We’re sorry to hear that the shampoo and conditioner left your hair feeling so dry. Thank you for bringing this to our attention. We want to make things right for you. Please send us an email at unileverconsumercare.usa@unilever.com with your details, and reference ID 55148350 we’ll make sure to assist you promptly.