A: Hi Kayla! Thank you so much for sending us this question. Connect with us at sayhey@saaltco.com and someone on our team will be able to help you troubleshoot.

A: Hi. I've noticed that if I have leaking problems it could be two things, not suctioned properly or the cup is full. I know for days 1 and 2 I need to empty the cup every 2-3 hours or I start leaking.

A: Not a fan, I keep leaking no matter how many times I fix it or move it. I thought it was going to be easier than tampons.

A: The height of the cervix does matter because the smaller and/or shorter cups can move and get stuck or 'snug' near a high cervix. The smaller size may cause aggravation when you need to remove it....you may need to bear down and squat a lot while removing a size small cup. (Remember to pinch the base/bottom of the cup and don't 'yank' the stem when you remove.) I would say get the size regular for a high cervix plus normal or heavy flow. You could get the small size if your flow is very light and you don't mind 'going fishing' for the cup. (I am a beginner with cups so don't quote me on this... I heard a lot of personal stories about smaller cups being hard to remove. They don't always sit near the opening, and in many people's experience they will move up when exercising and sleeping. Some people use two different size cups for different phases of the menstrual period or one size for sleeping and another for exercising or heavy days. I wish there was a definitive final answer for those who don't know what size to get, but everyone's bodies are different. I say research the reviews, and decide based on cup dimensions and your personal flow.

A: Most brands do sell a different size for women who have given birth and for women who have not, but this brand's sizes work differently. The sizes for this particular brand are based on capacity. I feel like selling one for light to medium flow and medium to heavy flow is just marketing - why would anyone choose one that held less? Anyway, the height of your cervix doesn't matter for menstrual cups because it will sit very close to the vaginal opening. I've been using them for 11 years and I would never go back.

A: The Saalt Cup includes multiple seal points to prevent leaks and a soft flex stem for added comfort.

A: The menstrual cup can hold the equivalent of 3 to 4 tampons, suitable for normal to heavy flow.

A: Yes, the Saalt Cup is hypoallergenic, non-toxic, and free from BPA, making it safe for use.

A: You can wear the Saalt Cup for up to 12 hours, providing all-day or overnight protection.

A: The Saalt Cup is made from 100% medical-grade silicone, ensuring it is safe and chemical-free.

A: I have heavy flows on day 1 and 2 and have to empty every 2-3 hours.

A: If you have a low cervix the Small Cup would be our recommendation but you will need to empty it more frequently. You may also want to consider a small disc which holds more capacity and can be a more comfortable option for a lower cervix.

A: Yes, the Saalt Cup is 100% medical-grade silicone.