Q&A(9)
Q: Can the gate be installed at an angle?
A: That's an excellent question! We're incredibly grateful for your interest in our brand. The Safety 1st Ready to Install Gate is not tested in that manner, so we are unable to confirm if it can be utilized in that manner. If you have any further questions, please don't hesitate to contact our Consumer Care team at 800-544-1108.
submitted byDorelJuvenileSupport - 3 months agoBrand expert
Q: At the top of my stairs one side has a wall and the other side has a wrought-iron railing. Can this gate be attached to the wrought-iron side?
A: Hello, thank you for your question! No, this item would not able to be installed against a wrought iron railing.
submitted byDorelJuvenileSupport - 1 year agoBrand expert
Q: How high are the cutouts in the bottom corners before the bumpers start?
A: Hello, thank you for your question! The bottom of the mounting bar on the latch side of the gate is approximately 5.25" from the floor.
submitted byDorelJuvenileSupport - 4 years agoBrand expert
Q: We need to install a gate in a doorway. The door is gone but the stops remain. Removing them neatly is a challenge. Can I use wood spacers under the bracket mounting holes to bring them flush with the surface of the stops?
A: Hello, thank you for your question! This model requires the bumper to be 100% on a flat surface, we do not recommend using wood spacers to install the gate.
submitted byDorelJuvenileSupport - 4 years agoBrand expert
Q: Can the gate be lifted off the hinges once its installed ? I'm actually wanting to be able to do that
A: Hello, thank you for your question! Yes, the gate panel can be removed from the hinges and the hinges remain on the wall.
submitted byDorelJuvenileSupport - 4 years agoBrand expert
Q: Can this be used at an angle across an uneven stairway? If so, how far can the offset be for it to still latch properly?
A: Hello! The gate will need to fit flush against the surface on both sides of the gate.
submitted byDorelJuvenileSupport - 4 years agoBrand expert
Q: Can you use this with an installation kit to install to one banister? Or use a clamp?
A: Hello there. We have not tested with installation kits and do not manufacturer any. We do not recommend using after market items with our products as they have not been safety tested.
submitted byDorelJuvenileSupport - 5 years agoBrand expert
Q: The choking hazard warning seems weird so are there small parts that come off after the gate has been mounted or what is that talking about?
A: Hello there! The Safety 1st Ready to Install baby gate includes hardware for mounting the unit. We must properly label the child product for safety.
submitted byDorelJuvenileSupport - 5 years agoBrand expert
Q: What is the distance between the mounting points (height)?
A: Each of the mounting bars is approximately 23.5" long. On the latch side, the mounting screws are approximately 14.25" apart. On the hinge bracket side, there are screws at 4 locations. There is one screw at the top, one screw at the bottom and the brackets in the center are approximately 13" apart.
submitted byDorelJuvenileSupport - 6 years agoBrand expert