Oana 6pc Acacia Wood Sofa Chat Set Teak/Beige: Modular Outdoor Furniture with Plush Cushions - Christopher Knight Home
$1,570.49 reg $1,744.99
Sale save $174.50 (10% off)
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2.7 out of 5 stars with 7 ratings
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1.5 out of 5 stars with 2 reviews
0% would recommend
2 recommendations
2 out of 5 stars
Thumbs down graphic, would not recommend
29 May, 2024
No replacements?
I have had this set for several years now. We purchased in the white as that was the only color available at the time. The cushions have been destroyed since we do have pets and kids. The furniture itself has held up well. However had I know that I would run into issues trying to replace the cushions. I would’ve never purchased. These cushions are not considered a standard size. So you will not be able to replace the cushions nor the covers. They will have to be custom ordered. Which is very expensive. Buy something that offers replacements, unless you are able to keep these cushions out of reach of children and animals.
1 reply from Christopher Knight Home team - 2 years ago
Hello Gina, Thank you for taking the time to share your feedback regarding your Oana Sofa Chat Set. We truly appreciate your loyalty over the years and want to ensure that your experience with our products meets your expectations. We understand your frustration regarding the cushions, especially given the wear and tear they have experienced due to pets and children. While we are pleased to hear that the furniture itself has held up well, we apologize for any inconvenience you have encountered in attempting to replace the cushions. Your feedback is invaluable to us, and we will certainly take it into consideration as we continue to improve our product offerings and services. If there is anything further we can do to assist you or if you have any questions about the custom ordering process, please do not hesitate to contact Target's customer service team. Once again, we apologize for any inconvenience and thank you for your continued support.
1 out of 5 stars
Thumbs down graphic, would not recommend
18 July, 2022Verified purchase
Terrible quality
I was so excited for this furniture set, but am disgusted with the quality for the price. There are white paint stains on the wood (like literal paint roller and brush paint stains). The wood is only sanded and finished in some areas, leaving much of the chair rough to the touch and splintering off. Most of the unfinished wood is on the arm rest areas, making it a splinter hazard. As we assembled and tightened the screws (by hand) the wood cracked loudly and seemed as though it was cracking near the screws. Finally, one of the legs has a crack in it. We received and started assembling this today. Very disappointing.
1 reply from Christopher Knight Home team - 4 years ago
Hello, We really appreciate you have taken the time to provide us with this valuable feedback as is a great contribution to the quality of all of our articles. Your comments are valuable as they help us improve our products -Customer quality control team