Burt's Bees Multi-Purpose Baby Ointment - 7.5oz
$8.69
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Guests are saying
This multipurpose healing ointment is highly praised for its effectiveness in treating various skin issues, including diaper rash, eczema, and dry skin. Guests appreciate its natural ingredients and versatility, using it for both babies and adults. Many have noted significant improvements in skin conditions after just a few applications. However, some concerns have been raised about the recent formula change and its scent. Overall, it remains a favorite for its moisturizing properties and gentle formulation.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 421 reviews
quality: 4.57 out of 5
value: 4.56 out of 5
87% would recommend
66 recommendations
5 out of 5 stars
26 January, 2026
originally posted on burtsbees.com
Great for beauty use
I use this around my dry eye area and on my lashes. It is a perfect and such an improvement over Vaseline. Effective, no irritation.
5 out of 5 stars
17 November, 2025
originally posted on burtsbees.com
Great Care Investment
This is a staple in our home! Great for everything but works wonders with eczema flair ups when the weather changes seasons. Highly recommend :)
4 out of 5 stars
2 November, 2025
originally posted on burtsbees.com
So so
I bought this to try and help the excema around my eyes as eye skin is sensitive and I didn’t want to keep using the prescription creams. I like it when it goes on and it does help my excema rash but I feel that it’s drying out the rest of my skin and I need to reapply during the day.
5 out of 5 stars
Thumbs up graphic, would recommend
22 May, 2025Verified purchase
Love it
Great diaper cream for infants and toddlers
1 out of 5 stars
Thumbs up graphic, would recommend
30 April, 2025Verified purchase
Cream
It was all inside the box wasted
1 reply from BurtsBees team - 10 months ago
Oh no! We're sorry to hear about the condition in which you received our Multi-Purpose Baby Ointment, and we appreciate you coming to us with this. So we can help with this matter, please call us at 800-849-7112 with #250507-000299. We look forward to speaking with you. Alexandrea from The Burt's Bees Team
1 out of 5 stars
Thumbs down graphic, would not recommend
10 February, 2025Verified purchase
Heavy fragrance
Super intense fragrance/ perfume. Not suitable for babies. I got an instant migraine from opening this product. Not recommended.
1 reply from BurtsBees team - 1 year ago
Thanks for giving our Multi-Purpose Baby Ointment a try, and we're sorry about the overwhelming scent. We value your feedback and would like to chat more about this. Please call us at 800-849-7112 using #250211-000284. Talk to you soon. Alexandrea from The Burt's Bees Team
5 out of 5 stars
Thumbs up graphic, would recommend
12 January, 2025Verified purchase
Great all over body cream
Love this cream. Great for diaper cream or just moisturizer for my baby. Love that is has simple ingredients.
5 out of 5 stars
Thumbs up graphic, would recommend
1 November, 2024
Good for adults too
I use this on myself as an adult with atopic dermatitis. It really helps with the dryness and peeling I get on my neck. I use this with another skin soothing/skin barrier product and they work well together.
3 out of 5 stars
29 July, 2024
originally posted on burtsbees.com
Use: Hair oil/ wax
My hair is super dry. I need a product that mimicks sebum (natural hair oil, which is a mix of oil and wax). This stuff is great. Five stars! But I rated it at 3 stars because the smell is a bit unpleasant. I will keep using it but hope for an improved smell version in future.
5 out of 5 stars
15 July, 2024
originally posted on burtsbees.com
Alway a Hit!!
gave this along with other burt's bees bby proucts s a shower gift...
1 out of 5 stars
1 July, 2024
originally posted on burtsbees.com
Very disappointing- super stinky & thin.
I was so hopeful about this product because I love several other Burt’s Bees items. But this is SO stinky smelling that I can’t possibly use it! I also found it to be So very thin, hardly like an ointment, more like a slightly slippery lotion. I will not be ordering it again!
1 reply from Shannon from The Burt's Bees Team team - 2 years ago
Thanks for bringing this to our attention. We're sorry you're not a fan of the scent of our Multipurpose Healing Ointment and found it too thin. We're here to help. Please call 800-849-7112 with the reference number 240702-000095 handy. We hope to speak with you soon.
5 out of 5 stars
Thumbs up graphic, would recommend
19 June, 2024Verified purchase
Great
Absolutely amazing. My toddler has eczema and we've tried 10+ different creams and ointments. This is the only thing that works. Please don't discontinue. It is lightly scented, but my kid with severe eczema is not irritated by it.
5 out of 5 stars
Thumbs up graphic, would recommend
25 April, 2024
Love it!
Going through radiation treatment and needed something without all the carcinogens because every other ointment out there was horrible for my body. This product really soothed my really irradiated skin. So thankful for this clean product. Thank you! :-)
5 out of 5 stars
18 March, 2024
originally posted on burtsbees.com
(no review title)
It’s not a bad product it helps remove eczema if u have a lot of eczema but if u bearly have it it won’t work on ur baby.
1 out of 5 stars
12 February, 2024
originally posted on burtsbees.com
Disappointing change
I’ve been using the multipurpose ointment for the last 4+ years with both of my kids and absolutely loved it! I recently purchased a replacement and noticed it was new packaging but hoped that was all. I was so disappointed when I opened it and could tell it was not the same formula at all! The smell is awful and the consistency is not the same. It was always fantastic for any skin issues we were having but this one just does not work the same. Very disappointed by this change and likely will not purchase anymore unless the formula is changed back.
1 reply from Monique from The Burt's Bees Team team - 2 years ago
Annika, we appreciate you sharing your honest feedback about our Multipurpose Ointment. We're sorry you were disappointed with the scent, consistency, and reformulation. So we may help, please give us a ring at 800-849-7112 and mention reference number 240403-000621. Talk soon.
2 out of 5 stars
6 February, 2024
Confused
Says unscented, but has “fragrance” in the ingredients list….
1 reply from BurtsBees team - 2 years ago
Thanks for the opportunity to address your concerns about our Multipurpose Baby Ointment with you, Nicki, and we're sorry for any confusion. The fragrance used is 100% natural and composed of botanical essential oils or derivatives of essential oils. If you have any other questions, feel free to call us at 800-849-7112 and mention reference number 240306-000365. Thanks for the chance to bee in touch. Shannon from The Burt's Bees Team
2 out of 5 stars
13 December, 2023
originally posted on burtsbees.com
Please bring back the old formula!
I ordered a six pack in June while I still had a few of the OG left. Started using it and noticed that something is wrong... I thought I got a bad lot, so moved to the next bottle. Only then, after using the next one for a bit I realised that it's a "new" formula. It doesn't work like the old one did! It smells artificial, it doesn't treat and heal the skin, not as effective for eczema. Only downsides compared to the OG one which is a real shame, as I've been using those products for like 10 years now. Why change something that everyone loves?!
1 reply from Ashlee from The Burt's Bees Team team - 2 years ago
We're honored by your loyalty over ten years and are sorry our Baby Multipurpose Ointment didn't provide the same results you love. It was reformulated and is now hypoallergenic, and the fragrance changed from a lavender to a citrus floral scent. While we're telling our team that you miss the old formula, we want to help. Please call us at 800-849-7112 and mention reference number 231215-000259. We look forward to hearing from you.
2 out of 5 stars
12 December, 2023
originally posted on burtsbees.com
Please bring back the old formula!
In June I ordered a six-pack while I still had like one and a half of the old formula. I noticed the new packaging but didn't give it a second thought. I started using the new one and it just wasn't working, didn't smell as good, and was much more greasier. I figured got a bad lot or something. Opened another one, then another one. Tried using it but it's just bad... I loved the old formula, been using it for years for eczema and various other but the new one doesn't work as well, doesn't heal skin as the old one used it, smells a lot more artificial. It's like a completely different product! Really disappointed :(
1 reply from Ashlee from The Burt's Bees Team team - 2 years ago
Thank you for your feedback and loyalty, Pawel. We're sorry to hear our Baby Multipurpose Ointment didn't provide the same results you enjoyed before, and we want to share that it was reformulated. The fragrance was changed from a lavender to a citrus floral scent, which resulted in the product being hypoallergenic. While we'll let our team know you miss the old formula, we're here to help. Please call us at 800-849-7112 and provide this reference number: 231215-000239. We hope to hear from you soon.
5 out of 5 stars
Thumbs up graphic, would recommend
24 November, 2023Verified purchase
Natural ointment
This is a great natural ointment for diaper rash prevention to replace our Aquaphor that is mostly petroleum based. It’s worked great for our son.
1 out of 5 stars
16 November, 2023
originally posted on burtsbees.com
You keep changing your best products.
You have ruined every product that I loved! Or you discontinue them. You messed up the resque cream, that wonderful bath salt. Discontinued the only natural deodorant in the spray that my husband loved. Needless to say that I don't use any of your products. Messed up a really good thing.
1 reply from Ashlee from The Burt's Bees Team team - 2 years ago
Lessie, we appreciate you and your husband's loyalty and are very sorry you're disappointed. That's the last thing we want for you, and we'll let our team know how much you both loved our products. So we may discuss this further and help, please call us at 800-849-7112 and mention reference number 231121-000470. Thanks for calling when you can.