A: Thank you for your inquiry. If this unit loses power, it will need to be manually turned back on once the power is restored. Additionally, the pre-filters have a rated life of 3 months of use. Additionally, we do not advise running this unit without any supervision. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.

A: I don't run this when we leave town. However I've run this 24/7 for a couple of years unless we lose power. Dog & cat in the house. This is still going strong.

A: Thank you for your inquiry. This unit is made to be run 24 hours a day to provide constant and clean air. Some Honeywell HEPA and AirGenius air purifiers have been 3rd party tested and found to be effective at reducing certain non-harmful virus and bacteria from the air that passes through the filters. Virus reduction claims vary by model and are clearly marked on each package and on HoneywellPluggedIn.com. We have not tested product effectiveness for the COVID-19 virus and therefore do not claim that the product is effective at COVID-19 virus reduction. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.

A: No manufacturer with hepa filtration will claim covid-19 prevention or reduction, but aerosol scientists such as Dr. Marr at Virginia Tech will assert that hepa filtration will help somewhat.

A: It captures household dust, pet dander, and pollen, improving air quality effectively.

A: The air purifier features four cleaning levels, including a Turbo Clean option.

A: This air purifier is designed for medium to large rooms up to 190 square feet.

A: Yes, it is ENERGY STAR certified, meeting energy efficiency guidelines from the U.S. EPA.

A: The HEPA filter is recommended to be changed annually for optimal performance.

A: Thank you for your inquiry. Yes, the Honeywell Insight HEPA Air Purifier can help reduce cigarette smoke by capturing smoke particles and odors through its HEPA and activated carbon filters. For best results, ensure the air purifier is placed in the room where smoke is present and use the highest fan setting. If you have further questions or need assistance, please feel free to contact our dedicated support team at SocialSupport@helenoftroy.com!

A: Yes, the Honeywell InSight HEPA Air Purifier is highly effective at reducing pet dander. For additional support, feel free to contact us at SocialSupport@helenoftroy.com. We’re happy to help!

A: Thank you for your inquiry. The Honeywell Insight HEPA Air Purifier uses the HRF-R1 replacement HEPA filter and the HRF-AP1 replacement pre-filter. We recommend replacing the HEPA filter once a year and the pre-filter every three months for optimal performance. If you need further assistance with locating replament filters or have any additional questions, please feel free to contact our team at SocialSupport@helenoftroy.com.