Q&A(37)
Q: several reviews for this bed reflect that the bolts come loose in about 3 months and they are difficult to tighten due to location. Is that a faulty product or is it typical? Any helpful information would be appreciated.
A: Hello, Thank you for your question. This issue is a rare occorence. Using Thread loc on the bolts could prevent this issue. Also, the frame is covered by a 5-year warranty. Best Regards, Team Mellow
submitted byWhitney - 2 years agoA: Hello, Thank you for your question. This is not a typical experience for the bed frame. Best Regards, Team Mellow
submitted byWhitney - 2 years ago
Q: Queen frame measurements reflect width of 59.5 inches and length of 79.5 inches. Is this correct? If so, why is that since a standard queen size mattress is 60x80? Thank you
A: Hello, Thank you for your question. The frame is made to be low profile. The frame is only 1/4th of an inch smaller on each side. This is usually the piping on the mattress. Best Regards, Team Mellow
submitted byWhitney - 2 years agoA: Hello, Thank you for your question. The frame is designed to be low profile. The frame is only 1/4 inch difference on each side, this is usually the piping on the mattress. Best Regards, Team Mellow
submitted byWhitney - 2 years ago
Q: is this frame compatible witth adding a headboafd
A: Hello, Thank you for your question. Please note that this bed frame is not compatible with a headboard, as it does not have holes for attachment. If you wish to use a headboard, we suggest considering wall-mounting options, if possible. Best Regards, Team Best Price Mattress
submitted bySarah - 10 days agoBrand expert
Q: What type of material is used for the bed frame?
A: The bed frame is constructed from solid wood, providing durability and stability.
submitted byAI Shopping Assistant - 3 months agoAi generated
Q: Does this bed come with a headboard?
A: No, this platform bed does not include a headboard.
submitted byAI Shopping Assistant - 3 months agoAi generated
Q: Is a box spring required for this platform bed?
A: No, a box spring is not required as this is a platform bed.
submitted byAI Shopping Assistant - 3 months agoAi generated
Q: What is the weight of the bed frame?
A: The bed frame weighs 37.04 pounds, making it manageable for setup.
submitted byAI Shopping Assistant - 3 months agoAi generated
Q: How should the bed frame be cleaned?
A: The bed frame can be cleaned by spot or wipe cleaning as needed.
submitted byAI Shopping Assistant - 3 months agoAi generated
Q: Can a headboard be attached to this frame?
A: Hello, thank you for your question. The Naturalista Classic Solid Wood Platform Bed is not compatible with a headboard, as it does not have holes for attachment. If you wish to use a headboard, we suggest considering wall-mounting options, if possible. Best Regards, Team Best Price Mattress
submitted bySarah - 5 months agoBrand expert
Q: What is the weight limit...is this for kids or adults or both
A: Hello, thank you for your question. The weight limit is 500 pounds per sleeper for Twin and Twin XL beds, and 1,000 pounds per sleeper for Full, Queen, King, and California King beds. This bed frame is suitable for both adults and children. Best Regards, Team Best Price Mattress
submitted bySarah - 7 months agoBrand expert