Q&A(26)
Q: several reviews for this bed reflect that the bolts come loose in about 3 months and they are difficult to tighten due to location. Is that a faulty product or is it typical? Any helpful information would be appreciated.
A: Hello, Thank you for your question. This issue is a rare occorence. Using Thread loc on the bolts could prevent this issue. Also, the frame is covered by a 5-year warranty. Best Regards, Team Mellow
submitted byWhitney - 10 months agoA: Hello, Thank you for your question. This is not a typical experience for the bed frame. Best Regards, Team Mellow
submitted byWhitney - 10 months ago
Q: Queen frame measurements reflect width of 59.5 inches and length of 79.5 inches. Is this correct? If so, why is that since a standard queen size mattress is 60x80? Thank you
A: Hello, Thank you for your question. The frame is designed to be low profile. The frame is only 1/4 inch difference on each side, this is usually the piping on the mattress. Best Regards, Team Mellow
submitted byWhitney - 11 months agoA: Hello, Thank you for your question. The frame is made to be low profile. The frame is only 1/4th of an inch smaller on each side. This is usually the piping on the mattress. Best Regards, Team Mellow
submitted byWhitney - 1 year ago
Q: What are the dimensions of the Queens size box?
A: Hello, Thank you for your question. The shipping box of the Queen size bed frame measures 83.50"L x 11.50"W x 6.10"H. Best Regards, Team Best Price Mattress
submitted bySarah - 19 days agoBrand expert
Q: What is the weight capactiy?
A: Hello Hannah, thank you for your question. The weight capacity is 500 pounds per sleeper for Twin and Twin XL beds and 1,000 pounds per sleepers for Full, Queen, King and California King beds. Best Regards, Team Best Price Mattress
submitted bySarah - 2 months agoBrand expert
Q: Does the mattress slide on top of frame or sit in tight so not to shift when leaning or sitting on edge
A: Hello Vicki, thank you for your question. The bed frame includes a non-slip tape or vinyl strip pre-attached to the wooden slats, which helps keep the mattress in place and prevents unwanted shifting during use. Best Regards, Team Best Price Mattress
submitted bySarah - 2 months agoBrand expert
Q: Does this frame have any prop65 warnings? What wood is it made from?
A: Hello MamaM, thank you for your question. The bed frame is made from Acacia Wood and has the California Proposition 65 warning. Best Regards, Team Best Price Mattress
submitted bySarah - 2 months agoBrand expert
Q: Can the slats be removed and an adjustable base be used in the xl twin bed?
A: Hello, Thank you for your question. The slats can be removed and an adjustable bed can be used in the frame. Best Regards, Team Mellow
submitted byWhitney - 11 months ago
Q: How any describe the color espresso? Is it almost black or almost brown? Any red shades popping through? Thanks.
A: Hello, Thank you for your question. It is a deep "coffee" color. It does not have a warm tone to the frame. Best Regards, Team Mellow
submitted byWhitney - 11 months ago
Q: How long is the Twin XL frame? The stated dimensions are the same when I toggle between Twin and Twin XL.
A: Hello, Thank you for your question. The legnth of the TwinXL frame is 80 inches long. Best Regards, Team Mellow
submitted byWhitney - 1 year ago
Q: Is it easy to disassemble for moving?
A: Hello, Thank you for your question. The frame is very easy to disassemble for transport. Best Regards, Team Mellow
submitted byWhitney - 2 years ago