Nair Prep & Smooth Facial Hair Removal Cream for Women Sensitive - 1.76 oz: For All Hair Types, Includes Applicator
$9.99
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Guests are saying
The product has garnered mixed feedback from guests, with some praising its effectiveness in removing facial hair and leaving skin smooth, while others report severe irritation and chemical burns. Many guests appreciate the easy application and pleasant scent, particularly for sensitive skin. However, caution is advised for those with very sensitive skin or specific conditions, as reactions can vary significantly. Overall, it offers a convenient solution for facial hair removal but requires careful use.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.7 out of 5 stars with 1104 reviews
quality: 2.09 out of 5
value: 1.95 out of 5
20% would recommend
25 recommendations
4 out of 5 stars
13 May, 2026
originally posted on Nair
Good but Frustrating
I have used this product a few times and it works really well to remove the hair and exfoliate the skin as long as you apply a thick enough layer and wait the recommended amount of time (follow the directions essentially). My biggest frustration is the applicator itself as it is rounded and just pushes the cream around and off the applicator edges instead of actually helping apply it on my face. I would prefer to just have this cream in a tube or a stick that I could apply to my face myself using gloves but it isn't sold like that so I keep buying this product instead as this is still the most gentle product I have found for my face. I have extremely sensitive skin and have never had a reaction to this specific product's formula. I have had a few stubborn stragglers left behind but even they were partially removed and I was able to easily pull them out with my fingers. There is enough product in this if you intend to use it to cover your entire face for one application but if only using it on part of your face like me it will last for multiple applications. The product does not dry out between applications as long as you close the applicator properly and it works just as well each time. The smell is light and not terrible. Overall this product is easy to use and convenient. I just wish this specific formula was available in other applicators!
1 out of 5 stars
19 April, 2026
originally posted on Nair
BURNT MY WHOLE FACE
I followed the instructions to a T and took it off at 5 minutes and now I have a chemical burn all over my face. This product should be banned. Do not purchase!!!!
1 reply from Nair Consumer Relations team - 10 days ago
Oh no 😣 That definitely doesn’t sound like the smooth experience you were hoping for. We appreciate you sharing this with us and we’d really like the chance to learn more and help out💛 Please keep an eye on your inbox 📧 — our team will be reaching out soon via email to gather a few more details.
5 out of 5 stars
Thumbs up graphic, would recommend
23 March, 2026
Best thing next to waxing
As someone with sensitive skin k was extremely hesitant but because my upper lip hair always grows back before anything else I gave this a try. I left it on for 5 minutes MAX, no burning or irritation and left it smooth and hairless. I would be extremely careful if you have rosacea or dry skin if using this for other part of your face as I can see it causing issues but so far so good for upper lip!
5 out of 5 stars
Thumbs up graphic, would recommend
28 February, 2026Verified purchase
Hair remover
I love this product so very much. It’s the only thing that I use!!
5 out of 5 stars
Thumbs up graphic, would recommend
9 December, 2025Verified purchase
Good Purchase
I find this product very effective and mild. It doesn’t burn my skin as other versions have and has a pleasant fragrance.
1 out of 5 stars
Thumbs down graphic, would not recommend
25 October, 2025
(no review title)
Burned my skin instantly.
1 reply from Nair™ team - 7 months ago
We’re so sorry to hear this happened, Madelyne! That’s definitely not the experience we want for you. 💛 Please call or text us at (800) 833-9532, or chat with us at www.naircare.com, Monday–Friday, 9 AM–5 PM ET, and provide your case number: 07801865. We’ll help make it right so you can get back to feeling smooth and confident. ✨
5 out of 5 stars
Thumbs up graphic, would recommend
26 September, 2025Verified purchase
works great
easy to use, doesn't take long to work,
1 out of 5 stars
Thumbs down graphic, would not recommend
23 July, 2025Verified purchase
Did next to nothing
Tried this for the first time today, and it didn't work. I have stubborn chin hairs that I usually have to epilate and was hoping this would be a better option. I followed the instructions (the applicator is very nice), left the product on for eight minutes (instructions say not to exceed ten minutes) and it didn't do anything except make my skin burn. I have sensitive skin so we'll see if this breaks me out or not. This is going in the trash, if you have stubborn chin hairs I wouldn't bother with this product.
1 reply from Nair™ team - 10 months ago
We’re so sorry to hear about your experience. That’s definitely not the smooth results we aim to deliver. Your feedback is important, and we’d love to learn more to help make this right. Please call us at (800) 833-9532, Monday–Friday, 9 AM–5 PM ET. Be sure to mention case number: 07712581 when you reach out. We’re here to support you—and help you find a hair removal solution that works like magic for your skin. ✨
1 out of 5 stars
13 July, 2025
originally posted on Nair
Chemical burn
Don’t use this product unless you want it to feel like your face was stabbed by a hundred tiny knives and, after all that, still have facial hair. If that’s what you want, I recommend therapy.
1 reply from Nair Consumer Relations team - 8 months ago
Your smooth skin journey is important to us, and we’re here to help you feel confident and cared for every step of the way. Watch for an email from us soon 💌—we’d love to learn more about your experience and see how we can support you.
1 out of 5 stars
Thumbs down graphic, would not recommend
2 July, 2025
It stinks
It stinks they say they reformed the product but it smells worse to me an idk about you but I’m not putting something that stinks on my face or body I’ll stick to my little bic razors they never did me wrong along with some dial antibacterial soap to prevent razor bumps
1 reply from Nair™ team - 11 months ago
Hey Torri! We totally get where you’re coming from—and we’re sorry the scent didn’t sit right with you. Nair should feel like self-care, not a struggle with your senses! We’d love to learn more and help smooth things over. Call or text us at (800) 833-9532, or chat with us at www.naircare.com, Monday–Friday, 9 AM–5 PM ET. Don’t forget to mention your case number: 07664979 when you reach out. Thanks for sharing—your honesty helps us create better spells for every smooth routine. ✨
1 out of 5 stars
Thumbs down graphic, would not recommend
7 April, 2025
WARNING! Burns your skin off!!!
If I could rate this no stars I would. After applying it to my face not even a minute goes by and I start to feel my face burning and I never used Nair before so I figured it must just be the product since it’s removing your hair so I waited 5 minutes minimum and couldn’t take the burning anymore and rinsed it off… my face was completely burned dark red! It burned so bad the only thing that helped to relieve the pain was running my face under really cold water and repeatedly splashing it on my face. After I put on a decent layer of petroleum jelly and kept doing both of those 2 things and luckily for me it cleared up within 3 days.. DO NOT USE THIS PRODUCT!!! This should be banned to be bought anywhere!!
1 reply from Nair™ team - 1 year ago
We’re sorry to hear about your experience, sarbearr0089. Each product is carefully crafted with specific guidelines to unlock its full potential safely. Our dedicated team is available to help by phone/text message at (800) 833-9532 or web chat by visiting naircare.com, and clicking on the chat icon, Monday - Friday, from 9 - 5 Eastern. Please reach out to us directly and we'll be glad to help! Please mention your case number: 07489408. Let’s work together to transform this challenge into a radiant success!
1 out of 5 stars
Thumbs down graphic, would not recommend
16 January, 2025Verified purchase
Nope
Burns skin even though I did a patch test and it was fine. Removes peachfuzz, but not coarse hairs. Smells terrible.
1 reply from Nair™ team - 1 year ago
Thank You for Sharing Your Experience, a Step Toward Transformation. We greatly appreciate your courage in providing feedback. Every product we create is imbued with carefully crafted guidelines designed to unlock its magic while keeping your safety at the forefront. Our team of experts is here to help you navigate this journey and uncover the solutions you deserve: By phone or text: (800) 833-9532. By web chat: Visit naircare.com and click the chat icon. Support Hours: Monday–Friday, 9 AM–5 PM Eastern. When you reach out, please reference case number: 07399711 for personalized assistance. We’re here to help smooth out this issue and restore your confidence in the transformational power of our products.
1 out of 5 stars
Thumbs down graphic, would not recommend
21 November, 2024Verified purchase
DO NOT BUY-- caused chemical burns
Very disappointed, I have used the nair facial hair removers many times in the past how this new formula is just terrible. I even bought the sensitive skin version because I was hesitant after reading all the bad reviews as I am not someone with sensitive skin—we’ll let me tell you I should have listened to the warnings. The product caused severe chemical burns, skin irritation and inflammation after the product being on for literally less than 30 seconds. I am literally peeling of the scabs from the burn days later. Would NOT recommend.
1 reply from Nair™ team - 2 years ago
Thank you for your courage in sharing this feedback with us, Znznajq. We'd like to learn more about this, if we can. Our dedicated team is available to help by phone/text message at (800) 833-9532 or web chat by visiting naircare.com, and clicking on the chat icon, Monday - Friday, from 9 - 5 Eastern. Each product is carefully crafted with specific guidelines to unlock its full potential safely. Please mention your case number: 07334351, when contacting us. You’re worthy of glossy and glowing skin, let us help make this right!
5 out of 5 stars
25 October, 2024
originally posted on influenster.com

nice!
[This review was collected as part of a promotion.] removes hair and smells good. works very well and is not irritating. the ingredients are good and works well without overpowering. packaging is normal nothing special
5 out of 5 stars
25 October, 2024
originally posted on influenster.com

Super easy to use
[This review was collected as part of a promotion.] I really found this useful! Application was so easy with the design of the packaging. It went on so easily and didn’t give me any irritation! It because a regular in my routine!
1 out of 5 stars
Thumbs down graphic, would not recommend
24 October, 2024Verified purchase
Horrible
I ordered the product, and received it yesterday. Decided to use it this morning to remove some hair around my lip and chin. My face and chin has been on fire most of the day! It worsen when I went outside and my face interacted with the sun. I don't recommend this product at all....I don't know how to get my face from burning.
1 reply from Nair™ team - 2 years ago
We are sorry to hear about your experience, Cassee. We'd like to learn more about this, if we can. Irritation or allergic reactions may occur in some people, even after prior use without adverse effects. Since different parts of the body may have different sensitivities, a patch test should be performed on the area where hair is to be removed, 24 hours prior to full application. This is to ensure your body chemistry and the product are compatible. Our team is available to help by phone/text message at (800) 833-9532 or web chat by visiting naircare.com, and clicking on the chat icon, Monday - Friday, from 9 - 5 Eastern. Please reach out to us directly and we'll be glad to help! Please mention your case number: 07292728, when contacting us.
2 out of 5 stars
30 September, 2024
originally posted on influenster.com

Alright
[This review was collected as part of a promotion.] I personally don’t like hair & especially don’t like to use it on my face. It burns my skin (assuming because it’s so sensitive). But the smell was sooo amazing, I wish I could’ve used it
2 out of 5 stars
Thumbs down graphic, would not recommend
21 September, 2024Verified purchase
Not an effective solution
I have PCOS and am always trying to find ways to get rid of facial hair while not irritating my skin. This was not it. I might be able to stomach it if all of the hair came off, but it maybe removed a third of the hair and left me with a lot of redness (which I think is to be expected with this product). I ended up having to shave the rest off and now my skin is very unhappy.
1 reply from Nair™ team - 2 years ago
We’re sorry to hear about your experience, Lizz. We'd like to learn more about this, if we can. Our team is available to help by phone/text message at (800) 833-9532 or web chat by visiting naircare.com, and clicking on the chat icon, Monday - Friday, from 9 - 5 Eastern. Please reach out to us directly and we'll be glad to help! Please mention your case number: 07247710, when contacting us.
1 out of 5 stars
19 September, 2024
originally posted on Nair
DO NOT BUY THIS
This depilatory cream is supposed to be for sensitive skin and for the face, but this is NOT for the face; it will leave burns on your skin. I did a patch test, and nothing happened—I didn’t feel any burning or anything. The next day, my face was normal; it didn’t burn or hurt. But on the third day, my face turned red in the area where I used it.At first, I thought it was an allergy, but no, the cream burned my face.
1 out of 5 stars
7 August, 2024
originally posted on influenster.com

Strong and effective, but burns
[This review was collected as part of a promotion.] I only had the product on for 2 minutes and my skin was burning and now has red marks. The product is easy to apply and the scent of watermelon fun for the summer. I was really hoping this would help with my peach fuzz, but my skin is too sensitive.