Prequel Facial Gleanser Cleanser - 13.5 fl oz
$17.99 ($1.33/fluid ounce)
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$4.99
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4.4 out of 5 stars with 127 ratings
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Guests are saying
This cleanser has garnered widespread acclaim for its gentle yet effective formula, making it a favorite among guests with sensitive skin. Many appreciate its ability to cleanse without stripping moisture, leaving skin feeling soft and hydrated. The product is praised for its versatility, working well for both face and body, and is particularly beneficial for those with conditions like rosacea and eczema. Guests love the value it offers, with a little going a long way, making it a staple in their skincare routines.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 1498 reviews
effectiveness: 3.77 out of 5
quality: 3.91 out of 5
value: 4.07 out of 5
63% would recommend
217 recommendations
4 out of 5 stars
Thumbs up graphic, would recommend
6 April, 2026Verified purchase
Nice but Does not Foam
LIKES: can be used head to toe - great for travel! Especially the easy to open easy to close top. fragrance free! Zero irritation for my eczema and around my eyes. It definitely makes my skin feel “clean”. The price point is good. It’s a rather large bottle and has lasted me a good bit of time. Also, when I ran out of hand soap I used this as a substitute for 2 days and I liked it a lot. DISLIKES: it barely foams, which, for a cleanser with no active ingredients, seems rather odd to me. If it foamed just a tiny bit it would be the perfect cleanser. I wish the price point was a smidge lower so more people could reap the benefits of Prequel products, especially this basic, moisturizing cleanser that anyone can use.
5 out of 5 stars
Thumbs up graphic, would recommend
5 April, 2026
Love it!!
I have been having some postpartum breakouts (like tiny little bumps all over my face). I stopped using my OG neutrogena daily facial cleanser and tried this and within 1.5-2 days, I started seeing a HUGE difference! And by now (it’s been 2 weeks) my skin is back to normal…clean and clear!!
5 out of 5 stars
3 April, 2026Verified purchase
(no review title)
10/10!!! My face has never felt so clean and amazing! I hope this is around forever.
5 out of 5 stars
2 April, 2026
originally posted on Prequel
gentle, every day
love love love. so gentle. i have one in my shower and one in the medicine cabinet. use it twice a day, every day. makes a great morning cleanse and the second cleanse in the evening. i love to use after i've self tanned.
5 out of 5 stars
2 April, 2026
originally posted on Prequel
Hydrating and gentle for sensitive skin!
Always efficient and glides smoothly, keep one at my sink and one in the shower, also great for shaving.
3 out of 5 stars
31 March, 2026
originally posted on Prequel
Works OK - Pump is terrible
I like the cleanser enough, but it doesn't feel like its actually cleaning my face. Also, the pump broke the day I got it when I dropped it less than 10 inches from the ground - I've rigged it to finish the product, but I'm unsure I'll continue buying. I love their other products though!
5 out of 5 stars
30 March, 2026
originally posted on Prequel
Perioral dermatitis
I’ve been struggling with bad perioral dermatitis for a few months now, I’ve tried everything people suggest and nothing worked. This was the first cleanser that didn’t strip my skin or cause the gross flakey dryness. It also doesn’t worsen any existing flare ups I’m having which is a big win!!! Will definitely keep repurchasing!
5 out of 5 stars
Thumbs up graphic, would recommend
29 March, 2026Verified purchase
(no review title)
I love this- I double cleanse and have been using this as the second cleanser.I doesn't leave my skin feeling stripped or dry. I have oily maturing skin. I can't wait to try more from this brand.
5 out of 5 stars
29 March, 2026
originally posted on Prequel
Awesome cleanser
I love this cleanser. My face feels clean and soft.
5 out of 5 stars
Thumbs up graphic, would recommend
27 March, 2026Verified purchase
Finally!
It is what I have been looking for. Cleanses and doesn't leave my skin feeling stripped!
2 out of 5 stars
Thumbs down graphic, would not recommend
26 March, 2026Verified purchase
Sticks to face, hard to rinse off
I like how this foams up and lathers but it’s so hard to rinse off my face. It’s thick and will not come off with just water. I don’t think it cleans very well. I use Micellar water to remove makeup before using this. Then after I was my face, I use a toner and a cotton pad and there’s still quit a bite of makeup residue left on the pad after using this cleanser. So I go back and wash it again. I’m going back to La Roche Posay cleanser when this runs out.
5 out of 5 stars
Thumbs up graphic, would recommend
25 March, 2026Verified purchase
Would absolutely recommend
Best cleanser I’ve used! Feels great on skin, does not irritate my eyes when removing eye makeup and does not dry out my skin. Highly recommend.
1 out of 5 stars
Thumbs down graphic, would not recommend
25 March, 2026Verified purchase
No thank you
Both my husband and I have been using this product for over 2 months. We both occasionally get pimples but since using this product we have both noticed an increase of breakouts (to now include cystic acne) that are even showing up on his neck. Also no matter the amount of water used to wash off product it always feels like there’s some being left on. Going back to la roche posay hydrating cleanser.
5 out of 5 stars
25 March, 2026
(no review title)
I’ve only used this once last night and once this morning but I swear all my pimples were gone when I woke up!
5 out of 5 stars
Thumbs up graphic, would recommend
22 March, 2026Verified purchase
The best
The best cleanser at any price point. Not drying. Love it.
5 out of 5 stars
21 March, 2026Verified purchase
Amazing cleanser!
I have tried so many facial cleaners and I always have one issue or another with them. Either the consistency and/or smell is unpleasant, it's too drying, etc. This is the perfect cleanser! It doesn't make my skin feel right or dry, it doesn't have a smell and has a nice gel consistency. I don't use it on my whole body, but in more sensitive areas that don't like fragrance. It's been great for that as well. Can't beat the price either!
5 out of 5 stars
17 March, 2026
originally posted on Prequel
Keep coming back to this one.
One of my all time favorite cleansers. Especially during winter when I’m using stronger tretinoin and also with the dry harsh Utah weather. I even use it as a body wash since I have dry itchy skin generally. This stuff really cleans without violating the skins moisture barrier. Skin looks and feels stronger when it’s part of my prequel routine.
2 out of 5 stars
Thumbs down graphic, would not recommend
17 March, 2026Verified purchase
Disappointed
I really wanted to love this cleanser bc of its ingredients and how healthy it is for our skin. But unfortunately my skin hasn't improved. I still have acne and texture. This will be going back. I really think the reason why I haven't seen any improvement in my skin has a lot to do with the fact that this cleanser doesnt really foam. Therefore its almost like I'm not getting as deep of a clean as I normally would when using a foaming cleanser.
1 out of 5 stars
16 March, 2026
Wrecked my eyes
Skin around my eyes is raw, irritated, and inflamed after using this a few times. It felt nice while washing my face but turned out to be absolutely caustic.
1 out of 5 stars
Thumbs down graphic, would not recommend
16 March, 2026Verified purchase
I do not recommend
I have NEVER experienced something like this. this cleanser has made me break out all over. Including my neck. I’ve also developed these little bumps as well.