Raina 3 Drawer Chest - CHS6412 - White/Gold - Safavieh
$507.99 reg $754.00
Sale save $246.01 (33% off)
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design: 3 out of 5
ease of assembly: 2.33 out of 5
quality: 1.33 out of 5
value: 1.33 out of 5
0% would recommend
3 recommendations
3 out of 5 stars
Thumbs down graphic, would not recommend
29 February, 2024Verified purchase
Quality control lacking
Perfect dimensions for what I needed but…I ordered 2 nightstands in black. The first one we unpacked had a cracked back leg and the front frame near the top drawer had a severe indentation. Both defects was clearly noticeable and they should have never been shipped. We unpacked the second nightstand and found that it was missing stain in an area between the top and middle drawers. Again, it should never have been shipped. Quality control is clearly lacking at Safavieh. Now we have to deal with getting them packed up and shipped back. Not the quality that we were expecting for this price point.
1 reply from SAFAVIEH Product Expert team - 2 years ago
We’re sorry that you had a poor experience with our product. We strive to assure that only top-quality products carry the Safavieh brand, and we hope you can give us a chance to make things right. Please reach out to us at https://safavieh.com/contact with your concerns and we will make every effort to address it. We hope to hear from you soon.
1 out of 5 stars
Thumbs down graphic, would not recommend
18 December, 2021Verified purchase
Not worth it
The drawer was broken and so hard for them to exchange it.. I should of read the reviews
1 reply from SAFAVIEH Product Expert team - 4 years ago
Thank you for your review and we’re sorry that your product arrived damaged. We strive to assure that only top-quality products carry the Safavieh brand. If you have not returned the product, please contact our Safavieh Client Service team - https://safavieh.com/contact for assistance. We hope to hear from you and resolve this issue.
1 out of 5 stars
Thumbs down graphic, would not recommend
7 September, 2021Verified purchase
Dresser
When I opened the box, the entire back of the dresser fell out. My husband plans to attempt to fix it himself. Definitely not worth the money to send it back. Would not recommend
1 reply from SAFAVIEH Product Expert team - 4 years ago
Thank you for your review. We’re sorry that your Raina 3 Drawer Chest arrived with such issues. We appreciate that you listed the issues and notified us of your concerns. If this was just received within the return window, please contact the Customer Service Team for a return and refund of your product. We're sorry about your dissatisfaction, and your feedback has been addressed with our Quality Assurance Team. Please feel free to contact Safavieh Client Service Team if you have any questions - https://safavieh.com/contact. Thank you for bringing this to our attention.