Garnier Makeup Cleansing Balm Vitamin C - 4.2oz: Paraben-Free, Silicone-Free, Sulfate-Free, With Micellar Water
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4.7 out of 5 stars with 23785 ratings
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4.6 out of 5 stars with 753 reviews
effectiveness: 3.75 out of 5
quality: 3.56 out of 5
value: 3.47 out of 5
66% would recommend
18 recommendations
2 out of 5 stars
24 March, 2026
originally posted on Garnierusa.com
Good but smells terrible.
I really like cream cleanser and this one works fine but the chemical smell is very strong. I went through reviews to see if others had mentioned it because the chemical orod is so strong I figured others must have mentioned it. However some people say it has no odor and others say it smells bad while others say they like the scent. It makes me wonder if the one I got was a bad batch because I can't imagine they would put a product out that smells like something toxic used for car engines. The scent is very strong and I might just return it and try another.
1 reply from Garnier team - 9 days ago
Hello! Thank you for sharing your thoughts on our Erase It All Makeup Cleansing Balm with Vitamin C. We are sorry to hear about your experience with the scent and that it was not what you expected. Your feedback is truly valuable and we have shared your comments directly with our team as we are always looking to improve. For further assistance, you can contact us at https://tinyurl.com/y4xbx5k9. We invite you to keep discovering more with Garnier!
5 out of 5 stars
Thumbs up graphic, would recommend
22 March, 2026Verified purchase
(no review title)
Easy to use! Love the container size, amazing fit for traveling, putting in your purse, or everyday use. Product melts makeup off your face, even stubborn waterproof mascara! Feels amazing on skin and leaves face clean and looking good. Amazing affordable product I recommend to all.
5 out of 5 stars
Thumbs up graphic, would recommend
6 March, 2026Verified purchase
Cleans with out drying skin!
I love that I can use this in my entire face to take off my make up with out drying out my skin!
5 out of 5 stars
Thumbs up graphic, would recommend
18 February, 2026Verified purchase
C good!
This cleanser works very well and gives a lather for however much you need.
2 out of 5 stars
27 January, 2026Verified purchase
No thank you
I had high hopes for this product and thought it would be a more economical option to Clean it zero, which I loved. However, I can’t get past the smell. If you’ve ever been in a building with mold, that is how this smells. I thought its cleansing ability was fair, but not comparable to clean it zero.
1 reply from Garnier Consumer Care team - 2 months ago
Hello Marty! We are sorry to hear that the fragrance of our Vitamin C Cleansing Balm did not meet your expectations and that you found it unpleasant. We take great care in developing our scents to provide a fresh and revitalizing experience, so hearing that it was compared to a moldy aroma is very concerning to us. This particular formula is designed to be a potent cleanser that also brightens the skin through Vitamin C, and the scent is intended to be citrusy and energizing. Regarding its cleansing ability, we suggest massaging the balm into dry skin for a full sixty seconds to allow the oils to properly dissolve long-wear makeup before emulsifying with water. This can often help achieve a more thorough cleanse that rivals premium alternatives. We appreciate your feedback as it helps us monitor the quality and sensory experience of our products, and we encourage you to check the expiration date on your jar to ensure the product's integrity has not been compromised.
5 out of 5 stars
16 December, 2025
originally posted on influenster.com

Weird to use at first
[This review was collected as part of a promotion.] It’s kind of strange to use it at first because I’ve always been used to no oil feeling on my skin. It is probably one of the best products I’ve used to remove my makeup because it does it so fast and it doesn’t break me out. I like to use this product before I cleanse my skin at night.
4 out of 5 stars
15 December, 2025
originally posted on influenster.com

Gentle and effective
[This review was collected as part of a promotion.] Garnier Erase It All Makeup Cleansing Balm with Vitamin C does exactly what it promises. The balm melts quickly into the skin and removes makeup easily, even long waterproof mascara without a lot of rubbing. It rinsed off clean and left my skin feeling soft, not greasy or tight. I liked that it doesn’t irritate my eyes and it has a light, fresh feel. Overall, it’s an easy, effective first cleanse that fits well into my routine, especially on heavier makeup days.
5 out of 5 stars
3 December, 2025
originally posted on Garnierusa.com
Highly recommended
Amazing product it cleaned my make-up so well . I used a cleansing pad with toner no sign of foundation
4 out of 5 stars
Thumbs up graphic, would recommend
20 November, 2025Verified purchase
It does its job!
It starts off as a oil that takes off the makeup, adding water and massaging it makes it into a foam like texture, cleansing. I do it twice and it works just fine!
2 out of 5 stars
Thumbs down graphic, would not recommend
15 November, 2025Verified purchase
Dissapointed
This product leaves a waxy like feel once trying to rinse off with water. Does not fully come off and “melt away” as expected. Will be going back to the elf making melting balm.
1 reply from Garnier Consumer Care team - 5 months ago
Hi Hrand25. We are sorry to hear that Garnier Erase it All Makeup Cleansing Balm with Vitamin C didn't work as you expected. Please contact us directly at 800-370-1925 M-F 9am to 5:30pm EST and provide us with case #43674447. Please have the product available when calling, we look forward to hearing from you.
5 out of 5 stars
Thumbs up graphic, would recommend
13 October, 2025
(no review title)
Great product , will buy again
4 out of 5 stars
Thumbs up graphic, would recommend
11 October, 2025
Great product!
I really like this product. It works really well to remove makeup and it doesn't make my skin dry when I rinse it off. The only thing is if I were to describe the smell, it smells slightly like duct tape.
5 out of 5 stars
11 October, 2025Verified purchase
(no review title)
I love it . It works very well,
1 out of 5 stars
Thumbs down graphic, would not recommend
6 October, 2025
DO NOT BUY
absolutely RUINED my skin!! if you have dry/acne prone skin do NOT BUY THIS PRODUCT!!! it has been months and my skin is still trying to recover. if i could sue I WOULD!
1 reply from Garnier Consumer Care team - 6 months ago
Hello! We're sorry to hear about your experience with our Garnier Makeup Cleansing Balm Vitamin C. We'd like to speak with you directly. Please call us at 1-800-442-7643 and provide the case number 43119253. Our customer service representatives are available Monday through Friday, 9:00 am to 5:30 pm ET. We look forward to speaking with you soon!
3 out of 5 stars
5 October, 2025
originally posted on influenster.com

Worked with my sensitive skin
[This review was collected as part of a promotion.] It does gets the job done but it doesn’t make my skin feel clean after. The smell is alright. I have sensitive skin and it didn’t break me out so that’s a plus. But the do feel it’s just another step I would have to add in my routine because I have to cleanse my face again to feel clean after. So I’m just sticking with my product that does both
4 out of 5 stars
17 September, 2025
originally posted on influenster.com

Affordable great balm cleaner
[This review was collected as part of a promotion.] I definitely recommend double cleansing. It will help remove debris and oils and make up a regular cleanser Can’t get in a gentle way. I love how it dissolves the makeup off and you don’t even need to use wipes! Get it thanks influencer for sending me this product.
4 out of 5 stars
16 August, 2025
originally posted on Garnierusa.com
Love the feel of this product on my face.
I love how this feels on my skin, the smell not so much. It feels so soothing and soft not sticky. I wish you also made a face lotion that feel and goes on as nicely as this does. The product easily takes off my makeup.
4 out of 5 stars
27 July, 2025
originally posted on Garnierusa.com
Works great, but has a slight unpleasant odor
This is my third jar, so obviously I really like how it works on my mature skin for the price point. It simplifies my nighttime routine by eliminating some steps and works quickly so I don’t rub or scrub just to get my makeup off. I’m more likely to take the extra two minutes to clean my skin nightly, even when I’m exhausted. I also use disposable cotton face towels to minimize contaminants and keep my routine the same when I travel. It takes off everything! It is unscented, so there is no overly fruity or floral aroma. However, this most recent jar has a different smell to it. It has a slight “fishy” or kind of underlying rancid odor. Did the ingredients change? Or did I get bad batch?
5 out of 5 stars
Thumbs up graphic, would recommend
12 July, 2025Verified purchase
Easy
I love how easily my make up comes off. Little to no rubbing needed.
1 out of 5 stars
2 June, 2025
originally posted on Garnierusa.com
BURNT MY SKIN
IT BURNT ME!! I used it once and rinsed it off, and my cheeks were extremely red and were burning. It’s been a few days and my cheeks are still red and they are super scaly and damage.
1 reply from LeCare team - 10 months ago
Hi there. We are very sorry to hear you had this experience. We want to understand what happened just as much as you do. Please call us @ 800-370-1925 M-F 9 am-5:30 pm ET and provide the reference number 41374213. Please have the jar with you when you call.