PetSafe ScoopFree Complete Classic Self-Cleaning Cat Litter Box
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$99.99
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The Petsafe ScoopFree Crystal Self-Cleaning Litter Box offers a convenient solution for cat owners seeking to minimize litter maintenance. Its automatic cleaning feature effectively controls odors and keeps the litter box clean, making it ideal for busy guests. The crystal litter absorbs moisture well and is dust-free, enhancing the overall experience. However, some guests noted concerns about the cost of replacement trays and the size of the waste compartment, which may not suit larger cats.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 691 reviews
cat likes it: 4.67 out of 5
quality: 3.67 out of 5
value: 3.33 out of 5
66% would recommend
3 recommendations
1 out of 5 stars
11 March, 2026
originally posted on PetSafe
(no review title)
This litter box came with a cardboard tray and has no place to put a liner bag. It doesn’t clean well at all the poop and pee get stuck to the rack, and when it “cleans,” it barely picks anything up. It actually makes the smell worse because the waste gets smeared into the rack and pushed to one side. The tray only lasts about two days before it’s unusable. It only does one sweep and ends up dragging the mess back the other way, and sometimes it doesn’t work at all. I bought it thinking it would help, but after the first day I’m already looking for something else. Honestly, this is the worst litter box I’ve tried. A basic, nonautomatic one works better.
1 reply from PetSafe® Product Support team - 8 days ago
We're so sorry for any confusion on how this box operations, but we certain can provide information for you and want to see how we can help! This box does not utilize liners, and liners should not be added as they would cause drag and damage the box over time. We do apologize for any misunderstanding. Liners are not needed, as the only trays compatible with this box are disposable trays which are thrown away once they reach the end of their lifespan, or reusable trays which are designed to be easy to clean and change the litter in without a liner. Waste sticking to the rake lets us know that the waste is still overly moist when the rake moves. So that we can troubleshoot with you to determine what could be causing this and how it might be resolved, please get in touch with us! Our live support team can be contacted here- https://support.petsafe.net/contact-us/ Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 7:30 P.M. EST and Saturday 9 A.M. – 6 P.M. EST.
4 out of 5 stars
20 January, 2026
originally posted on PetSafe
Great budget friendly uncovered choice
I have 2 boxes the classic and the other is very similar with a scoop counter, that I don't see it on the website anymore. Both boxes function as described. I was surprised at how well the crystal litter controls odor. The paper tray actually holds everything and is convenient. It doesn't leak. The litter doesn't NOT last 30 days. We still have 3 boxes for 2 cats and it lasts between 30-40 USES not days. I have 1 cat that didn't like the blue litter so I got the unscented trays and the other cat didn't like that. So I bought the plastic reusable tray and found another brand crystal litter that they would both use. If you go that route I recommend the stainless tray instead because the plastic really gets stinky no matter how much washing I do. Overall this is a great budget friendly automated box for those of us with cats that only like open boxes.
5 out of 5 stars
19 January, 2026
originally posted on PetSafe
I like it!
We have 2 cats- an older very tidy female and a large, rescue male "kitten" who is too aggressive to share the same space with her at night. He keeps both litter boxes messy and smelly. I'm very pleased with my first crystal litter box which drastically reduced the smell and my cleaning work, so I'm getting a second one to be delivered tomorrow!
1 out of 5 stars
27 November, 2025
originally posted on PetSafe
Not worth it
This is the worst product I have ever purchased. There is more cleaning with this product then there is with a regular cat box. I'm never buying a so called self cleaning litter box again.
1 out of 5 stars
17 November, 2025
originally posted on PetSafe
DON'T BUY
Just set it up my cat used it and the cleaning tool stop in the middle of litter box .. HONESTLY I DONT RECOMMEND 😡
1 reply from PetSafe® Product Support team - 4 months ago
We're sorry to hear you're having this difficulty with your litter box! This is certainly unusual and we want to troubleshoot with you to find a solution for this as soon as possible. Please contact us! Our live support team can be reached here- https://support.petsafe.net/contact-us/ Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST and Saturday 9 A.M. – 6 P.M. EST.
1 out of 5 stars
24 September, 2025
originally posted on PetSafe
Awful for pet waste
I bought this about 3 months ago, I had to change it weekly for 2 cats. Smelled awful the while time, checked with my vet my cats are just fine but this most recent time I changed it it smeared poop all over the bottom and all of the litter was clumped together. Had to throw it away.
5 out of 5 stars
3 September, 2025
originally posted on PetSafe
Keep house smelling fresh. Easy to use
I love this box, the old one which was like 8 years old was great too.so I replaced with same but now it is much nicer smoother operation. Really helps keep the stink out. I change box out in 21/2 weeks a month is alittle to long. I like the deposable boxes. But you can get a reusable tray and save money. I have 2 boxes I have 2 boxes.
1 out of 5 stars
Thumbs down graphic, would not recommend
25 August, 2025Verified purchase
Not functional
Doesn’t work at all— do not waste your money.
1 reply from PetSafe Brand Expert team - 7 months ago
We're sorry to hear you're having difficulty with your box! Please know that these boxes do work well for many customers when used as intended. So that we can determine what is causing your atypical issues and see what we can do to help, please get in touch with us! Our number is 1-800-732-2677, and our hours are Monday through Friday 8 A.M.- 7 P.M. EST.
5 out of 5 stars
2 July, 2025
originally posted on influenster.com

A must for cat owners
[This review was collected as part of a promotion.] Such a great litter box! It does all of the cleaning for you , keep the odor down and is easy to dispose of. Low noise level and doesn’t take up a lot of space.
1 reply from PetSafe® Customer Care team - 9 months ago
Thank you so much for sharing your experience!
5 out of 5 stars
29 June, 2025
originally posted on PetSafe
Best Dang Litter Box
This litter box is seriously a game changer. Its perfect for kittens because its not too tall like other robot boxes. It keeps the whole pan clean as soon as they go, which keeps the kittens clean! It contains all the smells!
4 out of 5 stars
16 June, 2025
originally posted on influenster.com

A good automatic litter box.
[This review was collected as part of a promotion.] I like that the box is a decent size. Im glad I didnt have to change the litter I was using. I prefer this design over robot litter boxes. My cat enjoys it. Im happy that we got to test this.
1 reply from PetSafe® Customer Care team - 9 months ago
Thank you for sharing your feedback!
4 out of 5 stars
20 May, 2025
originally posted on influenster.com

Great litter box for easy clean up.
[This review was collected as part of a promotion.] This little box was perfect for poop. I’m used to clumping litter so the pee more so absorbing rather than clumping was a change. It is convenient just to dump a whole tray over scooping a box, however, my cats poop sometimes got stuck in the rake. Overall, I think it’s a great addition to our litter boxes.
1 reply from PetSafe® Customer Care team - 10 months ago
Thank you so much for sharing your feedback!
4 out of 5 stars
16 May, 2025
originally posted on influenster.com

PetSafe ScoopFree: Convenience with Caveats.
[This review was collected as part of a promotion.] I found the PetSafe ScoopFree easy to set up, and the crystal litter controls odor well. The self-cleaning is convenient. However, the raker sometimes fails. The trays get expensive, really expensive, the litter saturates, and I worry about long-term durability.
1 reply from PetSafe® Product Support team - 10 months ago
Thank you for this review, Heather! We're glad this box was easy for you to set up, and that it's been helpful at controlling odors for you. If you are having difficulty with your rake, however, this is definitely unusual and something we want to troubleshoot with you. We can also determine if there may be ways to increase the lifespan of your trays. Please contact us! Our live support team can be reached here- https://support.petsafe.net/contact-us/ Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST and Saturday 9 A.M. – 6 P.M. EST.
3 out of 5 stars
15 May, 2025
originally posted on influenster.com

it’s super convenient and does make life easier i
[This review was collected as part of a promotion.] Honestly, it was hard to decide how many stars to give this. I ended up going with 3 because I do think it’s a great option for people who don’t have time (or just can’t) scoop a litter box every day, and who don’t mind spending extra on the replacement trays…they’re seriously expensive. One thing I really liked is that it feels safe. The box doesn’t start cleaning right after the cat uses it, it waits around 20 minutes, which I think is great because it avoids scaring them or causing any accidents. Now, what I didn’t love: the crystal litter doesn’t clump, so the pee just stays there and builds up kind of fast, especially with multiple cats. The rake doesn’t always push everything where it’s supposed to go. Once, a little poop got stuck and instead of ending up in the waste compartment, it went to the other side, and I had to fish it out by hand. The box is also really low and small, so sometimes my cats pee a bit outside or splash. It just feels a bit cramped for them. And I noticed that sometimes clean litter gets pushed into the waste area too, which feels like a waste. All in all, it’s super convenient and does make life easier in some ways, but with multiple cats, it’s not perfect and definitely not the most budget-friendly option
1 reply from PetSafe® Product Support team - 10 months ago
We appreciate you taking the time to share your feedback with us! It's good to know that this box has provided a helpful solution for you and your cats, but we're sorry that you've also had a few difficulties. It is important to mention that though crystal does not clump, it is highly absorbent. Most multi-cat homes would change their tray at around 7-10 days. If you are needing to change your tray more often than this, we'd love to troubleshoot with you to see what factors could be causing this and if your tray lifespan might be increased. Please get in touch with us! Our live support team can be reached here- https://support.petsafe.net/contact-us/ Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST and Saturday 9 A.M. – 6 P.M. EST.
4 out of 5 stars
14 May, 2025
originally posted on influenster.com

Hands Free
[This review was collected as part of a promotion.] This litter box is great for people who hate cleaning boxes by hand. It’s quiet and clean litter fast. My cat seemed to love it more than the old boxes I like that it fits in the corner of the room, and I don’t have to worry about it unless I’m cleaning the tray
1 reply from PetSafe® Product Support team - 10 months ago
Thank you for this review! We're glad to hear this box has been a good fit for your preferences and that your cat appreciates the cleaner box!
4 out of 5 stars
13 May, 2025
originally posted on influenster.com

Nice litter box
[This review was collected as part of a promotion.] This is a decent litter box. It does a lot of the work for you, and saves a lot of time and hassle. It definitely has helped with odors as well. I would recommend giving it a try, it's easy to set up and works quietly and efficiently. Highly recommended.
1 reply from PetSafe® Customer Care team - 10 months ago
Thank you so much for sharing your feedback!
5 out of 5 stars
13 May, 2025
originally posted on influenster.com

Convenient and easy to set up
[This review was collected as part of a promotion.] This definitely looks like it should be easier to use than scooping a litter box. Only issue is my bathroom doesn’t have a plug in for it so I am trying to solve that problem. Found the replacement order trays easy enough, a little pricey but worth it not to scoop a traditional box.
5 out of 5 stars
13 May, 2025
originally posted on influenster.com

The Most Amazing Self Cleaning Litter Box Ever!!
[This review was collected as part of a promotion.] The Pet Safe Scoop Free Complete Self Cleaning Litter Box is the Best Litter Box Ever!!! No more stinky boxes, no more dirty little paws, or sandy mess around the litter box!! It is 100 times cleaner than the usual ones.. The odor is non exsistent.. and a breeze to clean!! And my Fur Baby loves it, I know she feels like a Queen!!
1 reply from PetSafe® Customer Care team - 10 months ago
Thank you for sharing your experience! We love to hear how much your and your cat are enjoying the litter box!
4 out of 5 stars
11 May, 2025
originally posted on influenster.com

Cat wouldn’t use it but like the idea!
[This review was collected as part of a promotion.] I really wanted to love this but I couldn’t get my cat to use it no matter what I tried. She’s a senior cat who also refuses to use the litter robot. The litter is pretty but unscented. I can’t say how the odor would be after repeated use, since again, my cat wouldn’t use it. I love the idea but I’m going to have to give it four stars for simply because the bottom of the litter pan is just flimsy cardboard. I spent forever reading and rereading the instructions because I thought I’d done it wrong. I couldn’t believe all that litter just sits on that cardboard. Be very careful moving it or it will cave in. For the price and the frequency you’d need to repurchase replacement bottoms, I think it doesn’t give as much value as I’d like to see.
4 out of 5 stars
10 May, 2025
originally posted on influenster.com

Good For Single Cat Household
[This review was collected as part of a promotion.] I have mixed feelings on this litter box! Pros: no daily scooping, good odor control, cats took to it well; I was nervous the automatic scooping would scare them, but if anything they’re entertained by it! Cons: you have to plug it in - I keep my boxes in a basement room without plugs, so I had to grab an extension cord. The litter is a lot more expensive than my typical litter. It’s a bit small, definitely not for larger breeds like Maine coons, rag dolls etc. I feel this is a good option for a small, single cat household if you don’t mind plugging it in! Sorry for the photo of the box only - I didn’t think anyone would want to see a used litter box!
1 reply from PetSafe® Product Support team - 10 months ago
Thank you for sharing your experience and concerns with this litter box, Brittany! We're glad to hear your cats have accepted their new box well and that it's helping control odors for you, and we appreciate your feedback.