Dove Beauty Coconut Hydration Shampoo Pump with Coconut Oil & Bio-Protein Care - 28 fl oz
$8.89 ($0.32/fluid ounce)
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Guests are saying
The Dove Coconut Hydration Shampoo is praised for its ability to leave hair feeling soft, smooth, and hydrated. Many guests appreciate the pleasant scent and the effective cleansing without stripping moisture. The pump bottle design is convenient, making it easy to dispense the right amount. While some guests experienced issues with dryness or allergic reactions, the overall feedback highlights its effectiveness for daily use and its suitability for various hair types.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.5 out of 5 stars with 293 reviews
quality: 2.58 out of 5
value: 2.83 out of 5
46% would recommend
13 recommendations
1 out of 5 stars
24 September, 2026
originally posted on influenster.com

Don’ bother
Genuinely the worst shampoo i’ve ever tried. I’ve only had it for one week including the conditioner, and my hair has become so unbelievably dry and frizzy since starting this. My hair is long, healthy and i do not color at all and only occasionally heat style. This shampoo has left my hair feeling and looking like its been bleached from how damaged it looks. Terrible.
5 out of 5 stars
Thumbs up graphic, would recommend
23 September, 2026Verified purchase
Silky smooth.
Silky smooth hair. I’m so happy with the formula. It’s my favorite for my hair type. I have a lot of fine wavy hair. I’m more than half gray. This is the best I’ve tried so far. I’ve tried a lot of different things.
1 out of 5 stars
16 September, 2026Verified purchase
(no review title)
First time making a review but please don’t buy this one specifically this is the worst product dove ever made
1 reply from DoveExpert team - 14 days ago
Hi Zaynab, we’re sorry to hear that this Dove Coconut & Hydration Shampoo did not meet your expectations and that you were disappointed with your experience. We’re committed to delivering high quality experiences, and your input is valuable to us. Your satisfaction is important to us. Please connect with our Consumer Services team at (Consumer.Services@Unilever.com) with your contact details and the ref ID: (56133910), so we can address your concerns promptly.
4 out of 5 stars
Thumbs up graphic, would recommend
29 August, 2026Verified purchase
(no review title)
Clean scent
5 out of 5 stars
27 August, 2026
originally posted on influenster.com

Helped my scalp a lot
I use this along with the conditioner for this, I really like how it helped my frizzy hair. It smells amazing, works well, easy to apply, and I like the texture of this shampoo. My scalp also feels way more fresh, comfortable, and so on I’m so glad I got this shampoo because I literally only use dove product and especially this one
5 out of 5 stars
14 August, 2026Verified purchase
(no review title)
Leaves hair smelling good and soft
2 out of 5 stars
7 June, 2026
originally posted on dove.com
Absolutely no smell
This shampoo is totally clear and has absolutely no smell, coconut or otherwise. It is very drying to my hair. The only positive thing about it is that it rinses out of my hair easily and I have thick hair. Everytime I use it I think that they must have left something important out of the formula in this particular batch of shampoo.
2 out of 5 stars
6 June, 2026
originally posted on dove.com
Causes Itching
I purchased Dove coconut & hydration damage therapy at a grocery store. Shortly after I started using it, the tops of my ears where my glasses rest, started to itch. Then my neck where the ends of my hair made contact started itching as well. Triamcinolone helped with the symptoms. I switched back to a previous shampoo for a couple of weeks and the itching went away. As a test, I resumed the Dove product only for the symptoms to return. I'll have to stop using this product.
1 reply from Dove Consumer Services team - 4 months ago
Hi MissCandyO, thank you for sharing your feedback. We're sorry to hear about your experience with our product. We completely understand how uncomfortable and frustrating the itching must have been, especially after identifying the cause. Your satisfaction is important to us. Please connect with our Consumer Services team at (Consumer.Services@Unilever.com) with your contact details and the ref ID: (55125813), so we can address your concerns promptly.
5 out of 5 stars
29 May, 2026
originally posted on influenster.com

🫧✨Soft, hydrated hair with a light coconut scent that feels fresh and not heavy
I really like the Dove Coconut & hydration Shampoo. It leaves my hair soft and smooth after every wash. The coconut scent is light and fresh. It doesn’t make my hair feel heavy or greasy. My hair feels more hydrated and easier to manage. Great for everyday use, I would recommend it
5 out of 5 stars
25 May, 2026
originally posted on influenster.com

My favorite shampoo! ✨
This Dove Coconut & Hydration shampoo is absolutely perfect for my dry wavy hair. I love the big bottle and the pump dispenses product evenly without ever getting stuck and on my nerves. It leaves my hair looking and feeling hydrated, squeaky lean and less frizzy. It has a subtle scent to it and doesn’t irritate my dry scalp. Will forever repurchase this!
5 out of 5 stars
4 May, 2026
originally posted on influenster.com

Effective!
I have kept every item of this line in stock! My hair has done a 180° with these products. This one in specific has really moisturized and given my hair a beautiful shine.
5 out of 5 stars
20 April, 2026
originally posted on dove.com
Hydration shampoo with a fresh scent that leaves hair soft and manageable
I ' been using this shampoo for a few days and I really like how soft and hidrate my hair feels after each wash . The coconut scent is light but leave a fresh ,clean smell . I go to the gym often so I need something that cleans well without drying my hair and this work great . My hair feels smoother , more manageable and not weighed down . I would definitely recommend it for every day use if you want hydration and shine .
1 reply from Dove Consumer Care team - 8 days ago
Hi, thank you for taking the time to share your experience with us. We’re so glad our product has been a favorite for you. Your kind feedback means a lot, and we’ll be sure to share your message with our team. Thank you for your support!
1 out of 5 stars
Thumbs down graphic, would not recommend
29 March, 2026Verified purchase
(no review title)
I have never had a “moisture therapy” product dry my hair out so much. Absolutely awful. The ends of my hair looked and felt like hay. I didn’t even finish the bottle, it went right in the garbage. Waste of money, ruined my hair.
1 reply from DoveExpert team - 6 months ago
Hi there, we're truly sorry to hear about the issue you've experienced with the Dove Coconut & Hydration Shampoo. Thank you for bringing this to our attention. We want to make things right for you. Please send us an email at unileverconsumercare.usa@unilever.com with your details, and reference ID 54489797 we’ll make sure to assist you promptly.
5 out of 5 stars
Thumbs up graphic, would recommend
25 March, 2026Verified purchase
Shampoo
Great smell good price
5 out of 5 stars
16 March, 2026
originally posted on dove.com
I love Dove!
I love using dove shampoo and conditioner! My hair always feels so clean and soft after using. It helps control frizz and always leaves a beautiful shine to my hair.
1 reply from Dove Consumer Service team - 6 days ago
Hi, thank you for sharing your feedback. We really appreciate you for your kind words. We’re thrilled to hear you enjoy Dove Coconut & Hydration Shampoo. Knowing it’s made a positive impact truly means a lot to us. We appreciate you taking the time to share this. Your feedback is greatly appreciated. Rest assured, we will share your comments with our team.
5 out of 5 stars
15 March, 2026
originally posted on dove.com
Works as promised
I have been using an expensive salon shampoo for my dry, curly gray hair but since the price of everything is going up with no end in sight, I need to save money wherever possible. I bought this shampoo last week and I am very pleased with it. My hair is shiny, bouncy and soft and smells great . So far, it’s working much better than the expensive shampoo I was using. I’m planning to buy the Dove Cocoanut Hydration Conditioner when I need to. Thanks Dove for this product. Please don’t discontinue it!
5 out of 5 stars
1 March, 2026
originally posted on dove.com
It doesn't make my hair feel dry
I liked the composition. Pleasant smell, convenient dispenser. It cleans my hair really well without making it feel dry or stripped. After washing my hair feels soft
1 reply from Dove Consumer Service team - 16 days ago
Hi, thank you for taking the time to share your experience with us. We’re so glad Dove Coconut & Hydration Shampoo has been a favorite for you. Your kind feedback means a lot, and we’ll be sure to share your message with our team. Thank you for your support!
2 out of 5 stars
23 January, 2026
originally posted on dove.com
Scent ... awful. Product has potential
I would give it 5 stars but... It would be an awesome product if it didnt smell like limey-chemicals!! I actually like the performance of this coconut hydration line, keeps me oil free for a few extra days, and my ends shiny and pretty. i just can't get past the smell... no coconut what so ever, just lime. Like, a lime hand sanitizer. It's awful. I love all the other coconut products of yours, like the deodorant- that smell is beautiful. Please consider matching that smell or making the shampoo and conditioner more of a true coconut scent! This lime has Got. To. Go.
4 out of 5 stars
25 December, 2025
originally posted on dove.com
Hydration shampoo
I love this product. Makes my hair soft and not dried out like other products
1 out of 5 stars
Thumbs down graphic, would not recommend
22 December, 2025Verified purchase
Not for 3c/4c hair types
Very drying for 3c/4c hair. Will be returning.
1 reply from DoveExpert team - 7 months ago
Hi TheMrs, thank you for sharing your feedback. We're really sorry to hear that this felt drying on your 3C/4C hair, we know how important moisture is for those curl types. We’re committed to delivering high quality experiences, and your input is valuable to us. Your satisfaction is important to us. Please connect with our Consumer Services team at (Consumer.Services@Unilever.com) with your contact details and the ref ID: (54137017), so we can address your concerns promptly.