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Q&A(16)

Q: Is this kid friendly?

submitted by Ness - 6 months ago
  • A: Hello Ness. Thank you for your interest in CeraVe Gentle Scalp Care Shampoo - 12 fl oz. he CeraVe Gentle Scalp Care Shampoo is suitable for all hair types, curl patterns, and color-treated hair for ages 14 or older. We hope this information has been helpful and that you can use our products with great success!

    submitted byCerave Product Expert - 6 months ago
    Brand expert
  • A: Great question, Ness! The CeraVe Gentle Scalp Care Shampoo is suitable for all hair types, curl patterns, and color-treated hair for ages 14 or older. For real-time answers to all your beauty questions, use the “Chat with a Virtual Beauty Consultant” button on any beauty product page.

    submitted byTarget Beauty Consulting - 6 months ago
    Brand expert

Q: Is this fragrance free?

submitted by SA - 10 months ago
  • A: Hello SA! Thank you for your interest in CeraVe Gentle Scalp Care Shampoo - 12 fl oz. Yes, the CeraVe Gentle Scalp Care Shampoo is fragrance-free. In fact, all CeraVe hair care products are formulated to be fragrance-free, along with being free of other potential irritants like sulfates and parabens. We hope this information has been helpful and that you can use our products with great success!

    submitted byCerave Product Expert - 10 months ago
    Brand expert
  • A: Great question! Yes, the CeraVe Gentle Scalp Care Shampoo is fragrance-free. In fact, all CeraVe hair care products are formulated to be fragrance-free, along with being free of other potential irritants like sulfates and parabens. For real-time answers to all your beauty questions, use the “Chat with a Virtual Beauty Consultant” button on any beauty product page.

    submitted byTarget Beauty Consulting - 10 months ago
    Brand expert

Q: Does this shampoo help dry scalp issues?

submitted by AI Shopping Assistant - 20 days ago
  • A: Yes, it alleviates dry scalp while maintaining moisture with its hydrating formula.

    submitted byAI Shopping Assistant - 20 days ago
    Ai generated

Q: How often should this shampoo be used?

submitted by AI Shopping Assistant - 20 days ago
  • A: The recommended use is daily for best results in cleansing and hydrating the scalp.

    submitted byAI Shopping Assistant - 20 days ago
    Ai generated

Q: Is this product tested by dermatologists?

submitted by AI Shopping Assistant - 20 days ago
  • A: Yes, the shampoo has been developed and clinically tested in collaboration with dermatologists.

    submitted byAI Shopping Assistant - 20 days ago
    Ai generated

Q: Is this shampoo safe for color-treated hair?

submitted by AI Shopping Assistant - 20 days ago
  • A: Yes, this sulfate-free shampoo is suitable for color-treated hair and all hair types.

    submitted byAI Shopping Assistant - 20 days ago
    Ai generated

Q: What ingredients help keep the scalp hydrated?

submitted by AI Shopping Assistant - 20 days ago
  • A: The shampoo contains ceramides, niacinamide, and hyaluronic acid to maintain scalp hydration.

    submitted byAI Shopping Assistant - 20 days ago
    Ai generated

Q: Does this shampoo contain phthalates?

submitted by Natalie - 2 months ago
  • A: Hello Natalie Thank you for your interest in CeraVe Gentle Scalp Care Shampoo. This shampoo is free of phthalates. In addition to being phthalate-free, the shampoo is also free of sulfates, parabens, fragrances, dyes, and MIT (Methylisothiazolinone). Like many CeraVe products, it contains three essential ceramides (1, 3, 6-II), hyaluronic acid, and niacinamide to help maintain the scalp's natural barrier and retain moisture. It is developed with dermatologists to be non-comedogenic, pH-balanced, and allergy-tested. We hope this information has been helpful and you will try our products soon!

    submitted byCerave Product Expert - 2 months ago
    Brand expert

Q: Why is this shampoo recommended for ages 14+?

submitted by Beth - 4 months ago
  • A: Hello Beth. Thank you for your interest in CeraVe Gentle Scalp Care Shampoo - 12 fl oz. Unless specifically labeled for use on children, our products are not formulated for or tested for use on children. Our children’s products are not tested on children under the age of 3 years except those labeled as baby products. Please check with your child's pediatrician if you have questions about the use of a specific product. In accordance with US Consumer Product Safety Commission’s definition, we consider a child to be 12 years old and under.

    submitted byCerave Product Expert - 4 months ago
    Brand expert

Q: Is this good to treat and use on a scalp with mild bleached chemical burns

submitted by A - 5 months ago
  • A: Hello A! We understand you're asking about using our Gentle Scalp Care Shampoo to treat a scalp experiencing mild bleached chemical burns. Your scalp's health is incredibly important, especially when dealing with such a delicate issue. While CeraVe products, including our Gentle Scalp Care Shampoo, are formulated to be very mild and are often recommended for sensitive skin and scalps, we are not medical professionals and cannot provide medical advice or specific treatment recommendations for chemical burns. A chemical burn, even if mild, requires the assessment and guidance of a qualified medical professional. We strongly urge you to consult with a doctor or dermatologist immediately regarding your bleached chemical burns. They can properly diagnose the extent of the burn and recommend the most appropriate and safe course of treatment to ensure your scalp heals correctly and without further complications. Your health and safety are our utmost priority.

    submitted byCerave Product Expert - 5 months ago
    Brand expert

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