Sponsored
CeraVe Gentle Scalp Care Shampoo - 12 fl oz
$8.99 ($0.75/fluid ounce)
In Stock
Eligible for registries and wish lists
At a glance
Sponsored
About this item
Highlights
- [ GENTLE ON SCALP & HAIR ] Allergy Tested and suitable for sensitive scalp.
- [ CARES FOR THE SCALP BARRIER ] CeraVe Gentle Hydrating Shampoo and Conditioner are gentle on scalp & hair and remove buildup without stripping away moisture. Each formula contains 3 skin identical ceramides, niacinamide, and hyaluronic acid to support the scalp & hair.
- [ DEVELOPED WITH DERMATOLOGISTS ] It is pH balanced, allergy tested, suitable for sensitive scalp, and free of sulfates, MIT, dyes, parabens & fragrance.
- [ SOFT & NOURISHED ] Use as a system with CeraVe Gentle Hydrating Conditioner for healthy and soft feeling hair.
- [ SUITABLE FOR ALL HAIR TYPES ] Suitable for all hair types, curl patterns, and color-treated hair. Ages 14+ years old
Description
Haircare reinvented with dermatologists.
This clinically tested Gentle Hydrating Shampoo cleans hair and removes buildup without disrupting the scalp barrier. The formula with 3 skin identical ceramides, niacinamide, and hyaluronic acid was developed with dermatologists and gentle on scalp and hair. It is pH balanced, allergy tested, suitable for sensitive scalp and free of sulfates, MIT, dyes, parabens & fragrance. CeraVe Gentle Hydrating Shampoo removes buildup without stripping away moisture and leaves hair feeling healthy and soft* Suitable for all hair types, curl patterns, and color-treated hair. Unisex. Age 14+ years old.
*with CeraVe Gentle Shampoo + Conditioner system use
This clinically tested Gentle Hydrating Shampoo cleans hair and removes buildup without disrupting the scalp barrier. The formula with 3 skin identical ceramides, niacinamide, and hyaluronic acid was developed with dermatologists and gentle on scalp and hair. It is pH balanced, allergy tested, suitable for sensitive scalp and free of sulfates, MIT, dyes, parabens & fragrance. CeraVe Gentle Hydrating Shampoo removes buildup without stripping away moisture and leaves hair feeling healthy and soft* Suitable for all hair types, curl patterns, and color-treated hair. Unisex. Age 14+ years old.
*with CeraVe Gentle Shampoo + Conditioner system use
Hair Type: Curly, All Hair Types, Colored
Health Facts: Silicone-Free, Contains Hyaluronic Acid, Sulfate-Free, Hypoallergenic, No Fragrance Added, Alcohol-Free, Dye-Free, Phthalate-Free, Formaldehyde-Free, Paraben-Free
Product Form: Liquid
Sustainability Claims: Recyclable
Recommended Use: Daily
Beauty Purpose: Basic Cleansing, Nourishing, Smoothing, Deep Hydration
Net weight: 12 Ounces
Features: Non-Drying, Alleviates Dry Scalp, Hypoallergenic, PH-Balanced, Dermatologist Tested
TCIN: 92463474
UPC: 3606000607019
Item Number (DPCI): 063-02-0220
Origin: Assem USA w/foreign/dom. parts
If the item details aren’t accurate or complete, we want to know about it.
Ingredients:
aqua/water/eau, sodium c14-16 olefin sulfonate, disodium laureth sulfosuccinate, disodium cocoamphodiacetate, sodium chloride, glycol distearate, amodimethicone, sodium lauryl sulfoacetate, ppg-5-ceteth-20, potato starch modified, cocamide mipa, ceramide np, ceramide ap, ceramide eop, carbomer, niacinamide, trideceth-6, triethyl citrate, sodium hydroxide, sodium benzoate, sodium lauroyl lactylate, salicylic acid, sodium hyaluronate, cholesterol, coco-betaine, citric acid, cetrimonium chloride, caprylyl glycol, phytosphingosine, xanthan gum, polyquaternium-10, acrylates copolymer, benzoic acid (f,i,l, code n70052903/1). 1218429cv59
Shipping details
Estimated ship dimensions: 1.496 inches length x 2.913 inches width x 7.874 inches height
Estimated ship weight: 0.86 pounds
Return details
This item can be returned to any Target store or Target.com.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: Is this kid friendly?
submitted by Ness - 2 months ago
A: Hello Ness. Thank you for your interest in CeraVe Gentle Scalp Care Shampoo - 12 fl oz. he CeraVe Gentle Scalp Care Shampoo is suitable for all hair types, curl patterns, and color-treated hair for ages 14 or older. We hope this information has been helpful and that you can use our products with great success!
submitted byCerave Product Expert - 1 month agoBrand expertA: Great question, Ness! The CeraVe Gentle Scalp Care Shampoo is suitable for all hair types, curl patterns, and color-treated hair for ages 14 or older. For real-time answers to all your beauty questions, use the “Chat with a Virtual Beauty Consultant” button on any beauty product page.
submitted byTarget Beauty Consulting - 2 months agoBrand expert
Q: Is this fragrance free?
submitted by SA - 6 months ago
A: Hello SA! Thank you for your interest in CeraVe Gentle Scalp Care Shampoo - 12 fl oz. Yes, the CeraVe Gentle Scalp Care Shampoo is fragrance-free. In fact, all CeraVe hair care products are formulated to be fragrance-free, along with being free of other potential irritants like sulfates and parabens. We hope this information has been helpful and that you can use our products with great success!
submitted byCerave Product Expert - 6 months agoBrand expertA: Great question! Yes, the CeraVe Gentle Scalp Care Shampoo is fragrance-free. In fact, all CeraVe hair care products are formulated to be fragrance-free, along with being free of other potential irritants like sulfates and parabens. For real-time answers to all your beauty questions, use the “Chat with a Virtual Beauty Consultant” button on any beauty product page.
submitted byTarget Beauty Consulting - 6 months agoBrand expert
Q: Is this good to treat and use on a scalp with mild bleached chemical burns
submitted by A - 12 days ago
A: Hello A! We understand you're asking about using our Gentle Scalp Care Shampoo to treat a scalp experiencing mild bleached chemical burns. Your scalp's health is incredibly important, especially when dealing with such a delicate issue. While CeraVe products, including our Gentle Scalp Care Shampoo, are formulated to be very mild and are often recommended for sensitive skin and scalps, we are not medical professionals and cannot provide medical advice or specific treatment recommendations for chemical burns. A chemical burn, even if mild, requires the assessment and guidance of a qualified medical professional. We strongly urge you to consult with a doctor or dermatologist immediately regarding your bleached chemical burns. They can properly diagnose the extent of the burn and recommend the most appropriate and safe course of treatment to ensure your scalp heals correctly and without further complications. Your health and safety are our utmost priority.
submitted byCerave Product Expert - 11 days agoBrand expert
Q: Does this product contain any nut or seed oils? I am allergic to most seeds and some nuts, and their oils tend to cause my scalp to itch
submitted by Flo2theC - 16 days ago
A: Hello Flo2theC! We appreciate your inquiry concerning nut and seed oils in CeraVe products. Due to the difficulty of tracing the source used in the manufacturing of our products, we are unable to state whether a product is free of nut and seed oils or ingredients that may have been derived from nuts and seed oils. Therefore, we cannot give you a 100% guarantee that trace levels are not present. Since individuals can exhibit a wide range of sensitivities, if you have any questions or concerns, you should discuss with your medical care provider.
submitted byCerave Product Expert - 15 days agoBrand expert
Q: Does this shampoo lather well? I’m looking for low lathering shampoo.
submitted by Sugartown - 4 months ago
A: Hello Sugartown! Thank you for your inquiry about the CeraVe Gentle Scalp Care Shampoo. Our formula is designed to cleanse effectively while being gentle on the scalp, and it produces a low to moderate lather. We understand your preference for a low-lathering shampoo, and this product is formulated with that in mind, aiming to provide a gentle cleansing experience without excessive foam.
submitted byCerave Product Expert - 4 months agoBrand expert
Q: Has this product been tested on animals?
submitted by aptheowl - 4 months ago
A: Hello aptheowl! CeraVe, a brand of L’Oréal, does not test on animals. L’Oréal has not tested our products on animals since 1989. We care for animal welfare and we are for a world without animal testing.
submitted byCerave Product Expert - 4 months agoBrand expert
Q: Is this product vegan?
submitted by Laurab - 5 months ago
A: Hi Laurab. Thank you for reaching out to CeraVe regarding the Gentle Scalp Care Shampoo. This product is not vegan. We hope this information has been helpful!
submitted byCerave Product Expert - 5 months agoBrand expert
Q: Is this product safe to use on color treated hair?
submitted by TechMomRichfield - 6 months ago
A: Hey, Great question! Yes, the Cerave Gentle Scalp Care Shampoo is safe for color-treated hair. For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page.
submitted byTarget Beauty Consulting - 6 months agoBrand expert
Q: This product has several coconut derived ingredients. Coconut oil is highly comedogenic wouldn't that just irritate the scalp by clogging the pores?
submitted by Shannon - 9 months ago
A: Hello Shannon, Thank you for sharing your concerns regarding CeraVe Gentle Scalp Care Shampoo. eraVe Gentle Hydrating Shampoo is a clinically tested formula designed to remove buildup without stripping your hair of moisture.* The innovative formula with three essential ceramides, niacinamide, and hyaluronic acid was developed with dermatologists to be gentle on your scalp and hair. Paired with CeraVe Hydrating Conditioner, the hydrating shampoo leaves hair feeling healthy and soft. Both formulas are pH-balanced, non-comedogenic, and allergy-tested and suitable for sensitive scalps. They’re also phthalate-free, sulfate-free, paraben-free, fragrance-free, and formulated for all hair types, including curls and color-treated hair. We hope this information has been helpful and you will try our hair care products soon!
submitted byCerave Product Expert - 9 months agoBrand expert
CeraVe Hair Care Collection
About the collection
Haircare reinvented with dermatologists from the #1 dermatologist recommended skincare brand.
Introducing CeraVe scalp and hair care free of sulfates, MIT, dyes, parabens, phthalates & fragrance. Gentle on scalp & hair, our formulas are pH balanced, allergy tested, and suitable for sensitive scalp. CeraVe's scalp & hair care range removes buildup without stripping away moisture, leaving hair feeling healthy, soft, and nourished. Our formulas also care for the scalp with 3 skin identical ceramides, niacinamide, and hyaluronic acid. CeraVe's clinically tested scalp and hair care products are suitable for all hair types, all curl patterns, color-treated hair and sensitive scalp. Eliminate up to 100% of visible flakes without disrupting the scalp barrier with CeraVe Anti-Dandruff hair care. Hydrate and help lock in hair and scalp’s natural moisture without disrupting the scalp barrier with CeraVe Gentle Hydrating hair care.
Introducing CeraVe scalp and hair care free of sulfates, MIT, dyes, parabens, phthalates & fragrance. Gentle on scalp & hair, our formulas are pH balanced, allergy tested, and suitable for sensitive scalp. CeraVe's scalp & hair care range removes buildup without stripping away moisture, leaving hair feeling healthy, soft, and nourished. Our formulas also care for the scalp with 3 skin identical ceramides, niacinamide, and hyaluronic acid. CeraVe's clinically tested scalp and hair care products are suitable for all hair types, all curl patterns, color-treated hair and sensitive scalp. Eliminate up to 100% of visible flakes without disrupting the scalp barrier with CeraVe Anti-Dandruff hair care. Hydrate and help lock in hair and scalp’s natural moisture without disrupting the scalp barrier with CeraVe Gentle Hydrating hair care.
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Guests are saying
This shampoo has received high praise for its ability to hydrate and nourish hair, leaving it feeling soft, clean, and manageable. Guests appreciate its gentle formula, which is suitable for sensitive scalps, and the absence of strong fragrances. Many have noted improvements in hair texture and moisture retention, making it a great choice for those with dry or curly hair. The quality packaging and effective lather further enhance the overall experience, making it a recommended product for daily use.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.5 out of 5 stars with 1225 reviews
62% would recommend
27 recommendations
5 out of 5 stars
22 October, 2025
originally posted on influenster.com
Good
[This review was collected as part of a promotion.] Reputable brand that has good ingredients, convenient packaging and not heavily scented. Price is just right and does a great job with cleaning. Overall a great product by cerave
3 out of 5 stars
20 October, 2025
originally posted on influenster.com
Great product
[This review was collected as part of a promotion.] This shampoo is gentle and fully hydrates your hair while still leaving it feeling clean. The shampoo bottle is easy to hold and squeeze, so no difficulties using the product.
1 reply from Consumer Care Center team - 14 days ago
Hello amymay828_4349! Thank you for sharing your wonderful experience with our Gentle Hydrating Shampoo! We are so pleased to hear that you find it both gentle and effectively hydrating, leaving your hair feeling clean and refreshed. It's fantastic to know that you also appreciate the thoughtful design of the bottle, making it easy to use. We are delighted that you are enjoying the product!
1 out of 5 stars
20 October, 2025
originally posted on cerave.com
Allergic reaction
Allergic reaction after 1 use. Itching flaking skin ears scalp
1 reply from Consumer Care Center team - 15 days ago
Hello Lqgm! We are very sorry to hear about your experience with our Gentle Hydrating Shampoo. We would like to speak to you directly about this. Please contact us at 888-768-2915 M-F 9:00 am – 5:30 pm ET for assistance and provide the reference #43285479. We look forward to speaking with you!
5 out of 5 stars
Thumbs up graphic, would recommend
5 October, 2025
Hydrating without weight
Love the set. Ran out of the shampoo recently and noticed a difference in the hydration of my hair immediately. I alternate this with OGX biotin volume and hydration extras works well for my fine, straight color treated hair. No hair loss as others have mentioned
1 out of 5 stars
28 September, 2025
originally posted on cerave.com
Hair Loss
I just finished my first bottle of this and I’ve lost so much hair. It’s just falling out! I have very thick hair and it is very noticeable. I didn’t even lose this much hair when I had cancer. 0 out of 10! Do not recommend!
1 reply from Consumer Care Center team - 1 month ago
Hello Megan! We understand your concern about hair loss, and we want to assure you that based on our extensive experience and all available technical resources, we have no reason to believe that our products contribute to this. Hair loss can be a complex issue, and it's quite common for it to be influenced by a variety of factors such as overall health, certain medications, nutritional balance, daily diet, and even stress. It's also a natural part of the aging process for many. Conditions like male pattern hair loss and androgenic alopecia are often hereditary. Did you know that on average, we have between 90,000 and 140,000 hairs on our head, and it's completely normal to lose about 40 to 100 hairs daily? If you're experiencing a sudden or unusual amount of hair loss, we genuinely recommend consulting your physician. A medical professional is best equipped to understand your unique situation, provide a proper diagnosis, and offer the most appropriate advice for you. We truly care about your well-being and want to ensure you receive the best guidance.
5 out of 5 stars
Thumbs up graphic, would recommend
28 September, 2025
Great
I was using another brand of conditioner but it started to irritate my scalp so I researched this one and my hair and scalp has never been better . I just wish it was in a bigger bottle like the shampoo is
4 out of 5 stars
28 September, 2025
originally posted on influenster.com
Good for dry skin
[This review was collected as part of a promotion.] This shampoo is good if you have dry skin. It is very gentle and smells nice. Makes my hair feel nice and clean. A little bit of product goes a long way!
5 out of 5 stars
Thumbs up graphic, would recommend
27 September, 2025Verified purchase
it works
Shampoo is great for sensitive scalp. Gentle and still cleanses. I wish they would make it in family size.
5 out of 5 stars
Thumbs up graphic, would recommend
21 September, 2025
Love it!
Most shampoos irritate my skin at least a little bit. My scalp gets pink and sensitive or itchy or flaky. Even shampoos made for sensitive skin! Not this shampoo. My scalp doesn’t react at all and my hair feels clean and soft. The scent is very light, not my favorite but also not bad. I just use a conditioner or hair oil I love the smell of. If on the fence, just buy this!
1 out of 5 stars
Thumbs down graphic, would not recommend
14 September, 2025Verified purchase
Hair loss!
Do not recommend! I wanted to like this shampoo and thought it would be great for my psoriasis/dry scalp. After using it for 2~ weeks, I noticed significant hair loss.
1 reply from Cerave Product Expert team - 2 months ago
Hello Alyssa! We are very sorry to hear about your experience with our Gentle Scalp Care Shampoo. We would like to speak to you directly about this. Please give us a call at 888-768-2915 M-F 9:00 am – 5:30 pm ET. We look forward to speaking with you!
5 out of 5 stars
Thumbs up graphic, would recommend
8 September, 2025Verified purchase
Love this product!
I LOVE this product. I think shampoo is like an “everyone is different” product because this shampoo has been life changing for me. I have been breaking out all over my scalp for about 2 years and tried multiple different shampoos with no luck. With this shampoo I have been pimple free for 6 months! It does not leave my fine hair greasy as others have stated for them, and has honestly been a miracle worker.
1 out of 5 stars
Thumbs down graphic, would not recommend
8 September, 2025Verified purchase
Excessice hair loss
I loved this product at first. But after a few months of using it, I noticed significant hair loss. Everytime I saw myself in the mirror, I thought it was grease weighing my hair down making it look flat but I was actually losing hair all on the sides of my head. I was shedding everywhere. It was ridiculous and I’m so sad. I hope my hair grows back.
1 reply from Cerave Product Expert team - 2 months ago
Hi Mel. Thank you for reaching out to CeraVe. We are sorry to hear about the experience you had with the Gentle Scalp Care Shampoo. We would like to speak with you directly about it. Please give us a call at 888-768-2915, M - F, 9am - 5:30 pm, ET for assistance and provide the case #42726654. Please have the product with you when you call. Looking forward to hearing from you!
5 out of 5 stars
7 September, 2025
originally posted on cerave.com
Perfect & Simple
This works so perfect. It’s simple and it really works. I’m going through menopause and sometimes my scalp gets so itchy and dry and this completely made it go away and it makes my hair feel soft and clean. It’s simple and it works.
1 out of 5 stars
Thumbs down graphic, would not recommend
6 September, 2025Verified purchase
Would not recommend
I would not recommend it. Hair gets greasy very quickly. After using it, my hair started falling out a lot.
1 reply from Cerave Product Expert team - 2 months ago
Hello Diana. Thank you for sharing your experience with CeraVe Gentle Scalp Care Shampoo - 12 fl oz. We’re sorry to hear that this product did not work with your hair and we would like to assist you further. Please give us a call at: 888-768-2915 M-F 9:00am-5:30pm EST. It would be helpful if you have the product available when you call. We look forward to speaking with you soon.
5 out of 5 stars
6 September, 2025
originally posted on cerave.com
Love this shampoo!!!
I love this shampoo! I was struggling with dandruff and a severely itch and dry scalp. I tried several medicated shampoos but they only worked for a few weeks. As a last ditch effort I grabbed this shampoo assuming it wouldn’t work and to my surprise it did! CeraVe shampoo doesn’t leave my scalp feeling stripped and itchy and it does a decent job moisturizing the ends of my hair as well!
1 out of 5 stars
1 September, 2025
originally posted on cerave.com
Read review above.
I have used Cera Ve skin care products and have been satisfied with them. I recently order the Gentle Hydrating Shampoo which states on the front of the bottle "no sulphates". This is the reason that I bought it. However, on the ingredient list, it clearly states "sulfates". The word has been manipulated with other letters, but this is still "sulfates". This is deceiful and dishonest and I believed that this was a company with integrity. I am now rethinking the skin care products that I am using.
1 reply from Consumer Care Center team - 2 months ago
Thank you for your feedback regarding the CeraVe Gentle Hydrating Shampoo. We understand your disappointment with the "no sulfates" claim versus the ingredient list. "Sulfate-free" typically refers to the absence of harsh cleansing sulfates like SLS/SLES. Some ingredients may contain "sulfate" in their chemical name but function differently as milder alternatives or other components, not the harsh ones usually avoided. We apologize for any confusion and assure you of our commitment to integrity. For a precise explanation of the specific ingredient, we recommend contacting CeraVe's customer service directly.
1 out of 5 stars
24 August, 2025
originally posted on cerave.com
Not good for sensitive scalps like mine
I have sensitive skin and scalp. I was excited to try this shampoo when I saw it at the grocery store as I am looking for one that includes niacinamide. Unfortunately it really irritated my scalp in just one use. After looking into the ingredients many sources said SODIUM C14-16 OLEFIN SULFONATE, the main surfactant in this product, is not for sensitive skin. I do not know why Cerave would use this surfactant.
1 reply from Consumer Care Center team - 2 months ago
Hi MissyG! We are sorry to hear about the experience you had with our Gentle Hydrating Shampoo. We would like to speak with you directly about it. Please give us a call at 1-888-768-2915 Mon - Fri 9am - 5:30pm EST for assistance and provide the case #42523478. Looking forward to speaking with you. It would be helpful if you could have the product available when you call.
3 out of 5 stars
20 August, 2025
originally posted on influenster.com
Not for oily hair
[This review was collected as part of a promotion.] Nice shampoo, lathers well and feels clean. I don’t recommend to people who are prone to having oily hair, as I feel like mine got greasy quick after using. Probably better for people with dryer scalps.
1 reply from Consumer Care Center team - 3 months ago
Hello there! Thank you for reaching out. We’re sorry to hear about your experience with the Gentle Hydrating Shampoo and would like to speak with you directly to address your concerns. Please give us a call at 888-768-2915, Monday through Friday, 9:00 am – 5:30 pm ET, and provide case number 42491661 when you call. If possible, having the product available during your call will help us assist you more efficiently. We look forward to speaking with you and working to resolve this issue.
2 out of 5 stars
Thumbs down graphic, would not recommend
15 August, 2025Verified purchase
Won't buy again
I have had to use more dry shampoo using this bottle than I have with any other shampoos the last 10 years. I dont have terribly oily hair, but this does not keep my hair looking clean for more than 24 hours. While using it, I have to use a lot to feel like I'm cleaning well enough, and I'm needing to shampoo more often.
1 reply from Cerave Product Expert team - 3 months ago
Hello Sara. Thank you for sharing your experience with CeraVe Gentle Scalp Care Shampoo - 12 fl oz. We're sorry to hear that this product did not meet your expectations. We appreciate your feedback as it helps us to better understand how we can improve our products. We will be sure to pass your comments along. Thank you for trying CeraVe!
5 out of 5 stars
Thumbs up graphic, would recommend
13 August, 2025Verified purchase
Cerave
Good product excellent packaging