Bonkers Purrpops Freeze-Dried Catnip Flavored Lollipop Cat Treats - 0.2oz/4ct

Hi there, thank you so much for taking the time to share this with us. We’re truly sorry to hear about your experience, that must have been really scary, and we completely understand your concern. Your cat’s safety and well-being mean everything to us, and we take feedback like this very seriously. BONKERS Purr Pops are designed to be interactive treats for fun bonding moments and are best enjoyed under close supervision. We completely understand how the texture could become sticky, and we really appreciate you highlighting this and the way you’ve been safely serving them. We’re very glad to hear your cat is okay, and we’ll be sure to share your feedback with our team as it helps us continue to improve both our products and guidance for pet parents. Thank you again for your honesty and for taking the time to help others feed safely. If there’s anything further we can assist you with, please don’t hesitate to reach out to us via the “Contact Us” section on our website. Team BONKERS

Thank you so much for taking the time to share such detailed feedback with us, we really appreciate it. We’re truly sorry to hear that your cats didn’t enjoy the Crazy for Catnip Recipe as much as you’d hoped. We know how disappointing that can be, especially when they usually go wild for catnip. Every cat has their own unique preferences, and while we wish every treat was an instant hit, we completely understand that this one may not have been the right match for them. We’re also concerned to hear that the very first Purrpop was broken upon opening, that’s definitely not the experience we want for you or your kitties. Additionally, your comments about the smell are important to us, and we understand how off-putting that must have been. Your feedback is incredibly valuable, and we’ll be sure to share it with our team as we’re always looking for ways to improve both our product quality and overall experience. Thank you again for giving BONKERS a try and for being so honest with your review, it truly helps us do better. Team BONKERS

Hi there, we’re sorry to hear about the delay with your order, that definitely sounds frustrating. While delivery routes and timelines are managed by Target, we completely understand how important it is for your cat’s food to arrive on time. We recommend reaching out to Target’s Customer Care team for an update on your shipment. Team BONKERS

Hi Sydney, thanks so much for giving our Catnip flavor a try! We’re sorry to hear it didn’t quite hit the mark with your discerning duo. Every cat has their own unique taste (and some are definitely tougher critics than others!), so we totally understand that not every flavor will be a perfect match. We truly appreciate you taking the time to share your experience, it helps us continue to improve and innovate. We hope one of our other flavors, like Chicken, Tuna, or Salmon will be more to their liking. We’d love for you to give them a go when you’re ready! Team BONKERS

Thank you so much for giving BONKERS a try and for sharing your feedback. We’re sorry to hear that the Catnip flavor wasn’t a hit with your cat. We know how picky our feline friends can be when it comes to treats! Taste preferences can vary, and while this flavor didn’t work out, we also offer Purrpops in Chicken, Salmon, and Tuna, which have received positive feedback from other cats. We also appreciate your comments on the packaging, and we’re always striving to improve. Thank you again for your feedback, and we hope one of our other flavors earns the BONKERS stamp of approval from your cat! Team BONKERS