ASUS ROG Destrier Core Ergo Gaming Chair, Futuristic Cyborg Aesthetic, Versatile Seat Adjustments, Mobile Gaming Arm Support Mode, Acoustic Panel

Dear Thomas Riddle, Thank you for sharing your experience with the ROG Destrier Core Ergo Gaming Chair. We appreciate hearing that you found it to be a solid and functional chair overall. However, we regret that it did not fully align with your expectations, particularly given the premium reputation of the ROG brand. We value your perspective and will ensure your comments are forwarded to our product development team for further review. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2602017801-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS. Best Regards, Chantae ASUS Customer Loyalty US Support