Santa Rosa Wicker Outdoor Patio Ottoman Seat - Gray/Silver - Christopher Knight Home: Weather-Resistant, Compact Design
$50.39 reg $55.99
Sale save $5.60 (10% off)
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3.0 out of 5 stars with 2 reviews
2 out of 5 stars
31 May, 2024Verified purchase
Not great
Nicely made cushion, but it am not a fan of the gaudy silver feet on this ottoman. It serves a practical purpose on my porch, but in my opinion, certainly not worth the sixty-six dollars I paid for it. I don’t have other pieces from this collection, so I should have just returned it, but that turned out to be impractical. There is nothing to hold the cushion in place, it slides all over the place.
1 reply from Christopher Knight Home team - 2 years ago
Hello Karen, Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience with our Santa Rosa Outdoor Ottoman fell short of expectations. We appreciate your compliments on the craftsmanship of the cushion, and we regret that the design of the feet did not meet your aesthetic preferences. Your feedback regarding the silver feet is valuable to us as we continuously strive to improve our products to better meet the diverse tastes of our customers. Regarding the issue with the cushion sliding, we apologize for any inconvenience this may have caused. We understand the importance of stability and comfort, and we will certainly take your comments into consideration for future product enhancements. In the meantime, we recommend using non-slip pads or furniture grippers to help secure the cushion in place. We understand your disappointment, and we sincerely apologize for any inconvenience caused. If you would like to discuss your concerns further or explore potential solutions, please don't hesitate to reach out to Target's customer service team. Your satisfaction is important to us, and we would welcome the opportunity to make things right. Thank you again for sharing your feedback. We truly value your input as it helps us improve our products and services for all our customers.