Cooling Jersey Down-Alternative Comforter

Thanks for your feedback! To clarify: yes, the comforter is machine washable and dryable—you didn’t do anything wrong. That said, because of the cooling jersey fabric and down-alternative fill, we recommend hang drying as the preferred method to help maintain the loft and performance of the materials over time. We understand that hang drying a king-size comforter might seem like a hassle, but in practice, it's pretty simple—draping it over a shower rod, drying rack, or even a clean railing works just fine. We include the more cautious care tag as a way to help customers get the best longevity out of the product, but machine drying on low heat is also totally acceptable if hang drying isn’t your thing. If you have any other questions or concerns, feel free to reach out at support@ellajayne.com. We appreciate you giving our comforter a try!