4pc Outdoor Patio Sectional Sofa Set, Metal Wood Conversation Set With Removable Cushion, Gray -ModernLuxe
$715.99 reg $1,099.99
Sale save $384.00 (35% off)
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3.0 out of 5 stars with 3 reviews
0% would recommend
2 recommendations
2 out of 5 stars
Thumbs down graphic, would not recommend
22 May, 2024Verified purchase
Defective
The set weas easy to put together but the cushions were used as packing material and they are deformed.
1 reply from MODERNLUXE team - 2 years ago
Dear customer, thank you for taking the time to review our product. Thank you for your appreciation of the ease of assembly of our products. Since our sofa was compressed in the package during transportation, it may look like it's deformed when it arrives at first. But in reality, it's just compressed and not deformed. After a few days, the sofa can be automatically resilient, and it will return to the original soft material. The cushion will also regain its original shape. Please wait patiently for a few days. Please feel free to reach out to our customer service at targetml@outlook.com with any comments, problems, or suggestions while assembling and using. We will provide help as soon as we can. Have a nice day!--ModernLuxe
2 out of 5 stars
Thumbs down graphic, would not recommend
18 May, 2024Verified purchase
Parts don't align
Screw holes don't align so I couldn't put the couch together or use it. They haven't sent me any replacement parts yet.
1 reply from MODERNLUXE team - 2 years ago
Dear customer, thank you for taking the time to review our product. The screw holes don't align correctly, which may be that some of the installed parts of your installation process went wrong, resulting in some deviation. You can try installing it yourself again. You can send us a picture of the problem or a more detailed description of the problem by targetml@outlook.com, we will provide help as soon as we can. Have a nice day!-- ModernLuxe