Q&A(14)
Q: Are the round or oval sizes supposed to have tassels?
A: Hello, thank you for your question. It should be, but it is not.
submitted bynuLOOM Rep - 1 year agoBrand expert
Q: Can you use a robot vacuum with this rug? Or will the tassels get stuck?
A: Hello, thank you for your question. This rug is easy to maintain with regular vacuuming (avoiding tassels) to reduce shedding and spot cleaning with carpet cleaner. A robot vacuum can be used on the rug’s main surface, but tassels may get caught. To prevent damage, consider using a robot vacuum without a rotating brush or manually cleaning around the tassels.
submitted bynuLOOM Rep - 1 year agoBrand expert
Q: can this rug be vacuumed? if so, with what type of vacuum?
A: Thank you for your inquiry. Yes, we recommend vacuuming regularly (avoiding tassels) to reduce potential shedding.
submitted bynuLOOM Rep - 2 years agoBrand expert
Q: Is this rug machine washable?
A: Thank you for your inquiry. No, we do not recommend machine washing this rug. Blot spills immediately with a clean cloth. Apply a carpet stain remover according to that cleaner's instructions.
submitted bynuLOOM Rep - 3 years agoBrand expert
Q: Can the tassles be cut off?
A: Thank you for your inquiry. We do not recommend cutting the tassels off of the rug, as it could damage the integrity/threading of it.
submitted bynuLOOM Rep - 3 years agoBrand expert
Q: Does the beige have enough grey in it not to clash with a charcoal colored couch. i want to lighten the room without it clashing
A: The color isn't grey, it's actually blue. I just ordered this rug but will be returning it.
submitted bybbratton - 3 years ago
Q: Does the length of 15' include the tassels?
A: Thank you for your inquiry. The length of the fringe is not included in the measurements, which account for an additional 3-5 inches.
submitted bynuLOOM Rep - 3 years agoBrand expert
Q: regarding the blue color, are the tassels and trim white or cream? thanks.
A: Thank you for your inquiry. The colors of the tassels on the blue colorway are a cream color.
submitted bynuLOOM Rep - 3 years agoBrand expert
Q: Regarding the ivory color - what is the contrasting color I see in it - is it darker ivory/tan/beige or something else.
A: Thank you for your inquiry, The contrasting color in the ivory colorway is tan.
submitted bynuLOOM Rep - 3 years agoBrand expert
Q: Are people needing a rug non-slip pad for this on hardwood?
A: Thank you for your inquiry. For optimal stability in high traffic areas, we do recommend placing a non-slip rug pad beneath your rug.
submitted bynuLOOM Rep - 4 years agoBrand expert