Q&A(13)
Q: My teether just burst in my little one mouth? What are the safety precautions? This is crazy!!
A: We want to assure you that the gel inside our ice gel teether is non-toxic. Please email us at mail@nuby.com for further assistance.
submitted byNuby Team - 15 days agoBrand expert
Q: If these aren't supposed to be frozen why in the world would you put ICE in the product name?
A: Thank you for your feedback. The “Ice Gel” name refers to the gentle cooling effect when the teether is refrigerated, not frozen. Freezing can make the gel too hard, risk bursting the container, and even burn your baby’s skin. Refrigerating provides soothing relief safely and comfortably.
submitted byNuby Team - 8 days agoBrand expert
Q: Is this toy latex free?
A: Yes, the Nuby IceBite Teether Keys are Latex free.
submitted byNuby Team - 1 year agoBrand expert
Q: Can i put this is the dishwasher?
A: We thank you for taking the time to contact us. The Nuby Icybite Keys cannot be cleaned in the dishwasher. -Nuby Customer Service
submitted byNubyProductExpert - 4 years agoBrand expert
Q: Where is this item made?
A: We thank you for taking the time to contact us with your inquiry. All Nuby products are made in China and are produced in a very controlled environment. -Nuby Customer Service
submitted byNubyProductExpert - 4 years agoBrand expert
Q: Can the teething keys be removed from the main ring or are they all together all the time? [Can you keep one teething key in the fridge while the baby is chewing on another?]
A: The keys are not designed to be removed. Please do not break the ring to remove the keys. -Nuby Customer Service
submitted byNubyProductExpert - 5 years agoBrand expert
Q: is the ice gel toxic?
A: The Nuby Ice Gel is completely non-toxic. -Nuby Customer Service
submitted byNubyProductExpert - 5 years agoBrand expert
Q: Will it become damaged (explode) if placed in the freezer?
A: Per packaging, the Nuby Icybite Teether cannot be placed in the freezer. Freezing this teether can cause it to expand and cause damage to the product. -Nuby Customer Service
submitted byNubyProductExpert - 5 years agoBrand expert
Q: What is the best way to sanitize these?
A: Per instructions, the Nuby Icybite Keys are recommended to be hand washed in warm, soapy water. -Nuby Customer Service
submitted byNubyProductExpert - 5 years agoBrand expert
Q: Can you freeze them?
A: We do not recommend placing any Nuby brand teether in the freezer. -Nuby Customer Service
submitted byNubyProductExpert - 6 years agoBrand expert